AutoNation Collision Center North Corpus Christi

Addison Perez

★★★★★

3 months ago

Amazing would be an understatement. They really took care of my car and I think they even washed it too. I really appreciate Adrian and everyone else who helped

Roy Lozano

★★★★★

7 months ago

AutoNation Body Shop did an excellent job on my vehicle and had no problems with the staff. They stayed on top of things by keeping the lines of communication open at all times. Text messages kept me up to date on what status was on my car. Parts were ordered as needed and their staff were real friendly and courteous.

Jason Reyna

★★☆☆☆

3 years ago

USAA insurance claim for a $5,500 repair on 2022 Tundra. Waited 3.5 months for parts and I had to call to get updated. They had got parts and forgot to call. Incomplete job performed. I had retainer pins missing and additional damage to my truck because of where they were parking it. If you have a really nice vehicle, I do not recommend this shop.

Q Quesinberry

★★★★★

11 months ago

"Customer Service"....a lost art/action? Wanted to share to All looking for a place that went the extra mile in "Taking Care of the Customer" and keeping in mind I didn't even buy my vehicle from them! Two individuals receive that honor from us today .... Cynthia @Service-Drive up & Shella in Collision Shop . We experienced a roof water leak on our 2021 AT4 ,while traveling threw Corpus Christi and having little time to fix it, was lead to this location for a needed ,right away repair. Both Customer Service individuals, reasoned the situation through and took time and used their resources, they had, to get this "challenge" addressed & completed to our satisfaction! That's Customer Service at its Best! Felt good to experience, especially after retiring from 45 years of "Service to Customers" myself. Felt "Hopeful" of seeing it in 2 young people! Your dealership should be "Proud " to have them on staff! Q😎👊

Jacob

★★★★★

4 months ago

Michael from autonation collision center is the man, professional, respectful, and courteous through and through. Highly recommend for your bodyshop needs.

Hannah Wray

★★★★★

9 months ago

My husbands truck was damaged in a hit and run. We decided to have it fixed at autonation collision. Kayla was customer service rep and she was absolutely fantastic. We’ve had work done on the truck at the autonation ford dealership and the reps there suck big time. I wish I could have Kayla as my rep every time.

Jevani P. Barron

★★★★★

a year ago

I recently had my C300 repaired here, and the experience was excellent. Jamie and Walter were professional, knowledgeable, and kept me updated throughout the entire process. Walter, the Production Manager, went above and beyond to ensure my car was returned in perfect condition. Highly recommend for quality work done in a timely manner.

PEW

★★☆☆☆

a year ago

The damage to my vehicle was not extensive, and there were only 3 parts that needed to be replaced, so I did not understand why it took 4 weeks to get my car back. However, it was nice that I was able to reserve the car quickly and easily, that was not an issue.

Noe Lerma

★★★★★

2 years ago

In today's world, great customer service has become a lost art for some of us. I cannot say this here. My experience was absolute excellence. I was kept informed throughout the whole process, my vehicle was ready early and the repair was done perfectly. Special thanks to Shelia Robinson for the utmost courtesy and professionalism. I left there feeling very grateful. I would highly recommend this body shop to friends and family.

Debbie Taylor

★★★★★

2 years ago

I took my 2019 Traverse in for front end body work. I was greeted immediately by Shelia! I explained what I needed to have done. She took a look at my car. I waited in her nice cool office. She gave a printout of my estimate to repair my car and explained it to me. She was able to give me a date when i could drop my car off and approximately how long it would take to repair it! Worked perfectly for me! I was very impressed at the whole process! She was very courteous and friendly. Dropped my car off the very next day! I did receive texts while my car was in the shop providing updates and when it was ready for me to pickup! They did an awesome work! I was very impressed! Sheila made sure I was satisfied with the work. And i was very satisfied! Sheila took very good care of me and my car! Felt as though I had just bought a new car! Felt like I’d known her forever! The cashiers were very friendly also! I was in and out in no time!! The facilities were very clean too! Great job to Sheila and all the rest! I will definitely take my car there again when needed! courteous and friendly!

Nina Garcia

★☆☆☆☆

8 months ago

Don't take your vehicle to get repaired at this buisness. They are very unprofessional and they took several months procrastinating to repair the suv. I wanted to give the business a zero, but it would not allow me to post that is why I gave 1star. A worthless place

Maria D. Torres

★★★★★

5 months ago

Everything went smoothly and the app keeps you informed everyday with schedule and calls twice a week.

Mona Singleterry

★★★☆☆

a year ago

Everyone was nice, but unfortunately our experience was an absolute comedy of errors. Their quote was over three times the cost of another shop, and turned a drive-thru fender bender into a real nightmare. Then they inexplicably lost numerous parts, large and small (how does one lose a whole bumper and bumper cover?). You'll laugh til you cry, lol. 😭

PINAY Travel RN

★★★★★

a year ago

It was unfortunate that we had car accident that brought so much inconvenience but I'm glad we were assisted graciously here in Autonation Collision & Repair. Great service! Megan helped us understand the flow of repair, answered all our questions & has exceeded our expectation on the outcome :) Excellent job on the repair! Kudos to the staff! Keep up the good work 😊

Inez Munoz

★★★★★

6 months ago

Very friendly and explained what would be done to fix my cars bumper. They also assisted in the car rental for me.

Mike Hubner

★★★★★

10 months ago

I was having some warranty work done, and just wanted to say that Jesse went above and beyond to make sure everything went well, even when the replacement parts arrived damaged, he made sure I got what I needed and got my car back as soon as he could. Thank you!

Alicia James

★★☆☆☆

2 years ago

Courteous, bit the collision center did not know how to track your vehicle from start to end. I had to sign a release form before receiving an estimate. Once I sent the release form the immediately fixed the problem and left my insurance company completely out of the loop. I was told I had to pay because the collision center was getting full. I was upset because I had the choice to take to a locksmith of my choice. Rather they fixed it before I or my insurance company was aware. Hope this helps.