AutoNation Honda Valencia Service Center

Phil Spero

★★★★★

2 months ago

Good service at AutoNation Honda Valencia. Came in for maintenance oil change for my new car. Got right in when I arrived and they finished when they said they would. Very pleased with service.

john rochford

★★★★★

2 months ago

Austyn set up my work order, explained the options very well and made good recommendations. When I came to pick up my car, he saw that I had been waiting a while, so her personally went and got my car. thanks Austyn

Erika

★★★★★

5 months ago

I bought my CR-V here and have always taken it back here for service. I am always treated with respect and kept up to date with my car maintenance, and the work is promptly done. Zachariah was my service liaison this time, and was super helpful-my car was ready in less than 3 hours. Many thanks!

joaquin herran

★★★★★

2 months ago

Outstanding customer service. Service representative, Brandon, was an excellent representation of your organization. Thank you very much Brandon for taking care of the recall of my 2024 Honda Accord hybrid.

Rebecca Sayre

★★★★★

3 months ago

Granc took my car and let me know it just needed a battery and the cost w/in 20 min! Was replaced and ready to be picked up within 2 hours! Amazing! Saved me getting a rental! Do all car repairs through Honda Autonation and will continue to do so throughout the life of this car!

Adriann Ponce

★★★★★

a month ago

I’m a returning customer at AutoNation Honda Valencia center. Service advisor, Philip, is so helpful and knowledgeable. Their team completed my maintenance with efficient service. I trust them with my vehicle.

Balta A

★★★★★

4 months ago

Excellent experience! The staff was professional, the work was done quickly, and they were very transparent and They treated my car with care and kept me updated throughout the whole process. Highly recommend to anyone looking for reliable and honest service.

Albert Salvador

★★★★★

a month ago

In addition to the superior service center assist (Zachariah and Brandon) from start (1/22/2026) to completion of the "due bill" (1/23/2026), Richard Murray from the sales department side provided the "in" with respect to diligently staying close and following up with us, regarding our interest in the pre-owned vehicle eventually coming to an agreement and purchasing it, on Saturday, 1/17/2026. Promise made and promised kept. Cheers,

Jesus Bugarin

★★★★★

3 months ago

From the moment I arrived, the team was welcoming and professional. As a first-time customer they gave me a thorough tour, explained the service process clearly, and answered all my questions. My appointment began on time and the work was completed promptly. Excellent service, I’ll be returning for future maintenance.

Karla Sanchez

★★★★★

4 months ago

Had a great experience at Autonation this past Saturday. Purchased my first Honda there. Jason help me and he was awesome! Very nice gentleman, took his time to hear and meet our needs. Made our purchase easy and smoothly.

Tom Kloth

★★★★★

3 months ago

I highly recommend Honda AutoNation in Valencia. I have had two great experiences with Grant. He is professional, very efficient and a really great guy. My appointment was at 9 and he said they were very busy and that it could take 2-3 hours. My car was ready in an hour!! Grant cares about his customers and makes them a priority. Grant made me a customer for life.

Slash TC (Slash)

★☆☆☆☆

7 months ago

I purchased a 2018 Honda Pilot from AutoNation Honda Valencia just a week ago, and it’s already experiencing major transmission issues. On the way to Las Vegas, the transmission overheated. On the way back, the dash displayed a “Transmission System Problem” alert. This is clearly a serious issue, not normal wear and tear. I reached out to my finance consultant Alexis Steele multiple times by phone, text, and email. She has not returned a single message. I feel completely ignored and disappointed with how this was handled. I now believe this vehicle may have been sold with pre-existing or undisclosed defects. I’m working on filing complaints with the DMV, BAR, and Attorney General if this isn’t resolved properly. I trusted this dealership and now I’m dealing with breakdowns and silence. I don’t recommend buying from AutoNation Valencia unless you want to deal with car problems and ghosted calls after they get your money.

Marjorie Diaz

★★★★★

a month ago

Henry greeted us as soon as we walked up to the dealership. He was incredibly thorough with the whole process of purchasing my first car. He went out of his way to get me the deal that worked for me. Grateful for his assistance, so excited for my new car! Getting so may compliments on my sporty CRV!

Tablet

★☆☆☆☆

2 months ago

I came in for a quote and was told it would be $200 just to diagnose, with that amount supposedly going toward the repair. I chose to continue working on the car myself. After I found the issue, already had the new part, and just needed installation and calibration, I reached back out. I’m a Honda guy and not clueless — this was a simple sensor replacement, a job that takes 30 to 45 minutes (or one hour in a dealer’s eyes). The quote I received was $499.97. I was stunned. When I said that was way too much, Emmanuel suddenly replied that he could do it for $374.97 because he “found” a 25% coupon for me. Right… convenient. That interaction said everything. Prices here are clearly inflated and flexible depending on how much they think they can get away with charging you. If you don’t know cars, you’re an easy target. The staff may sound friendly, but don’t mistake that for honesty or integrity. I didn’t just find the problem with my car — I found a shop that preys on customers. The person who tried it with me was Emmanuel. Do yourself a favor and go somewhere transparent, fair, and ethical.

Sabrina Gomez

★★★★★

3 weeks ago

This auto buying experience was the best. Both John and Ryan were professional, helpful, and made the process very easy. I have had bad experiences in the past, with other dealerships, which is the reason I hesitate to deal with car dealerships. Not this time. I live in Bakersfield and the best and professional treatment I received was from the staff in Valencia which was worth the drive. I recommend people who live nearby to give Valencia Honda the opportunity to earn your business.

Sandy Bricker

★★★★★

3 weeks ago

My experience with Auto Nation Honda in Valencia was fantastic. Grant and Zachariah were the only reason that I didn’t completely lose it over getting my windshield fixed. It shouldn’t take 4 months to replace a windshield, but if you have State Farm I guess that can happen. Grant and Zachariah went above and beyond in helping me get my car fixed. They sent quote after quote, called the glass claim department, uploaded information into the portal, ran diagnostics, met with the adjuster multiple times, worked with State Farm on the price and kept me calm. These guys need a raise! This was not an easy task!! Thank guys, you did a great job!!!

Eustacio Parra

★★★★★

3 weeks ago

My experience with Emmanuel at the service department was great. He is very thoughtful and also very empathetic to my situation. He made me feel like an old friend. I was texted a link and received updates and videos of what was being done to my vehicle. It made the process easy and will definitely return