About Business
AutoZone Auto Parts brings expert Car Repair solutions to the local community in Racine, WI, Racine. From Auto parts store, Car accessories store, Car battery store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Racine, WI appreciate their attention to detail, leading to a consistent 4.2/5 rating from 389 reviewers. By focusing on the specific requirements of the Racine, WI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Racine, WI and beyond.
Google Reviews
Q
★
☆☆☆☆
a month ago
On 1/31/2026, tried to have my car battery charged. Employee wouldn't help. Was told the car could not be left in the parking lot while the battery got charged!?! I’d have go park somewhere else, take the battery out and then get a ride back to the store. POOR CUSTOMER SERVICE. DO NOT SUPPORT THIS PLACE.
Rick H.
★★★★★
2 months ago
Friendly staff. Checked with me right away when I stopped at the battery section. Quickly located what I was looking for and carried it to the checkout. In and out in minutes. Great job.
Peter
★
☆☆☆☆
2 months ago
The manager in training is very disrepectful and rude. I asked to see if he had a part in stock and he was complaining and making it seem like it was a huge deal to find the part, The other employes were very helpful and friendly, Dont go to this location if your looking for a part,the manager in training has to be talked to by a superviser.
noe perez
★★★★★
a month ago
Thank you to hector and the gentleman with the red bandana. Super knowledgeable, beyond helpful, truly made a bad situation better. Would recommend coming here
Mel Gon
★
☆☆☆☆
5 months ago
The old woman with the yellow hair today was extremely rude. I needed help do finding an item. She’s said “you can see The number can’t you?” When I said “yeah, I don’t have time” she said “ I don’t have time either”. To help a customer?! Is that not your job? Then people wonder why we order online. So we can avoid rude store workers. She needs retraining.
Ted Pallock
★★★★★
a month ago
Of the local auto parts stores I like Auto Zone for their friendliness, their no questions asked exchange/refund policy and product selection.
Yolonda Cooper-Johnson (Yondee)
★★★★★
a month ago
Very nice! Friendly and helpful! Will definitely do business here again!
China Senora
★★★★★
8 months ago
I visited AutoZone recently for a battery replacement and initially had a less than great experience with the cashier. She seemed disengaged and gave short responses, which was disappointing. I was told there was no one available to install the battery at that moment which I understood but unfortunately, my car died in the parking lot. When we went back inside to ask for a jump, my car still wouldn’t start. That’s when Ken Price stepped in. Without hesitation, he offered to replace the battery himself. Despite likely having other tasks to manage, he handled everything quickly, professionally, and with a smile. His service was outstanding, and he made a frustrating situation so much easier to deal with. Thank you, Ken, for going above and beyond you’re a fantastic employee!
Nora F
★★
☆☆☆
Edited 8 months ago
Usually I'm very happy with this location. I have purchased windshield wipers several times at this location and was happy with the staff placing them on for me, and the staff were pleasant at those times. However, I was disappointed when I visited this location on Sunday, 8/25 to purchase a cabin air filter for my car. The cashier asked another employee to get it, which she did. She brought the air filter, and the box was very beat up and had an oil stain on it. I asked if she could please get another one, and she said she wouldn't because this is how they all come. I would have appreciated if she at least tried to see if there was another one in better shape, but she didn't. If this is truly how they all come, then hopefully AutoZone can figure out a way to keep the boxes in good shape and free of oil stains. The cabin air filter circulates the air we breathe in the car, and as someone who drives frequently for my job, I do not want an air filter that potentially is stained with (who knows what kind of) oil or substance. When she told me she wouldn't get another one, I stated I wasn't interested in purchasing it. She still didn't try to find a clean one; she just said fine and took the box away. I took the car somewhere else to have it changed.
Jovonnie Dresen
★★★★★
8 months ago
I dont know the manager that helped me. She was a younger African American woman. Anyways she was super helpful and kind to my daughter. Helped me figure out what was wrong with my car and Helped my helpless self but on new windshield wiper blades.
Chris Geracie
★
☆☆☆☆
9 months ago
1 star only because you can't give negative stars! Absolutely the worst customer service I've ever been given anywhere in 56 years of life! Apparently no one here gives a blank about any type of customer service for even being polite to a customer. I will never shop at this location again and I will recommend that no one else does
Daphne Larsen
★★★★★
a year ago
Tim was so helpful and attentive. Stood in the pouring freezing rain and hail to help replace my headlight. 40 degrees and in his auto zone t-shirt never complained. Great employee who truly cares for his customers and is a kind person. Should get a raise for his hard work and his outstanding ability to help others.
Asia Cyanne
★★★★★
9 months ago
Talk to Janessa today on the phone and she was SUPER helpful . Tried to look into my issue and when we couldn’t find a quick solution she offered alternatives . Awesome customer service!!
Jhazmynn Saucedo
★★★★★
a year ago
AutoZone has always been my go to spot for great prices and availability. In my case, parts that weren’t in stock same-day, came the next day. Great service! Today what made me leave this google review was the customer service! I communicated with Timmothy at AutoZone on Douglas. Thank you Timmothy for your great customer service! Very professional! I’d be having new employees shadowing Timmothy. He should be the “Role Model Employee”
Spiritual Queen 85
★★★★★
Edited a year ago
Today was a great experience thanks to associate Ian. I had just came from the Durand Ave “Mt. Pleasant “ AutoZone and didn’t get the help I needed assisting me with my headlight issue. Ian provided me with excellent customer service and I left very happy. I should have went to Douglas Ave to begin with. I know who my first choice is from now on!
Debbie Menk
★★★★★
a year ago
My car was having trouble starting. I drove over to AutoZone and Tim D., the new store manager, tested my battery - which fortunately was the problem. He did say that he would be happy to test the alternator and starter, if needed. It took almost no time to get a battery, which Tim promptly popped in. When you have car trouble, but don't know much about cars, any kind of problem feels like it's going to be a long, drawn-out, expensive situation. Tim quickly put my mind at ease and provided an affordable solution. I'm so very happy. He saved the day!! Highly recommended.
Deb Kastenholz
★★★★★
a year ago
Deandre was so helpful. He helped me select new wipers and put them on my car. He was very patient and kind. What a wonderful employee!
Melissa YoUnG
★★★★★
3 weeks ago
VERY GOOD CUSTOMER SERVICE
Jamie Martinez
★★★★★
2 years ago
I came into AutoZone off of Douglas ave I needed head and break lights changed and was unsure how to do it and Joe (assistant store manager) who was very professional and had an amazing attitude volunteered to help me and got it done in a very timely manner. If I was able to give him more than a 5 star I would, I would also recommend this store to my family and friends for how amazing his service was.
Dan Ostick
★★★★★
8 months ago
The staff was very helpful. Great experience. Got exactly what I needed.
