AutoZone Auto Parts

Steve Vaught

★★★★☆

11 months ago

Well it's a box parts store so you are kind of on your own about parts verification. Always make sure you check your parts and it doesn't hurt to have them test the new one before you take it either. High staff change-over usually means you only see the same person once or twice so there's no familiarity. And they're generally not helpful and almost always unknowledgeable. But it's how we do business today I suppose and they're usually better than their counterparts. Always go in prepared to verify, save yourself a lot of hassle.

bill ambuter

★★★★★

2 months ago

They handled a hard battery change in ultra cold weather

Dennis Long

★☆☆☆☆

9 months ago

Tried to purchase oil filter and oil but couldn't even ask a question, because everyone was helping 1 person, wonder if it was my skin color.. o well 😂 business going to competitor from now on..FYI wasn't the first time this happened at market auto zone..

David Lanza

★★★★☆

4 months ago

Issue not resolved but nice lady manager.

Michael Zembower

★★★★☆

a year ago

Crazy expensive, one of the highest priced parts stores. AutoZone you are shooting you in the foot. I want to patronize you but you force me to buy from Amazon. You want almost one hundred dollars for a valve cover and I can buy the same exact part for $35 from Amazon. I understand that operating a brick and mortar store has its expenses but come on

Bryan Bennett

★☆☆☆☆

Edited a year ago

I went in to find license plate screws. The guy behind the counter was rude and focused on something else. The screws were 4 for $5!!! I went to Home Depot and bought the exact screws 8 for $1.38. I was the ONLY CUSTOMER in the store.

Nahed Seder

★★★★★

a year ago

Stopped by to buy a bottle of full synthetic oil. The cashier was very helpful. He took care of drain it out in my car's oil tank. Couldn't thank him enough for his efforts 👏

Strawman Fallacy

★★★★★

5 years ago

Great staff, great selection, great prices, loaner tools are top notch. One employee in particular is really great. I've seen her working at several area businesses over the years and I enjoy seeing her every time. She's like "The" store employee in my mind when I think of a great employee in the Youngstown area.

V Hemming

★★★★★

4 years ago

Came in for new wiper blades and I believe the gentleman that helped us last name was Scott but (not 100% sure), anyway, he looked up the sizes we needed and was so kind as to put them on. Great friendly customer service. This employee was phenomenal.

LLee Murray

★★★★★

2 years ago

Nicole and Kat were amazing, great customer service. Above and beyond, helped us locate correct parts and took extra time to insure we were charged the correct price.

Robert Tucker

★★★★★

4 years ago

I stopped in for a fuse. Jose helped me. I explained what the fuse is for. He suggested a few other items as well as the fuse. I purchased the items (as well as the fuse and fuse tester). He helped me install them. Jose displayed great knowledge as well as a willingness to assist me with my needs. I appreciate him and his assistance very much. Thanks Jose and thanks AutoZone.

Rich

★★☆☆☆

6 years ago

The owner/manager needs to hire more workers. I Usually see 2 employees, unless more are hiding in the back. So, that being said, it lags. Expect a long wait time. I called and was put on hold for over 6 minutes. So I hung up. Totally Unacceptable! Corporate apparently doesn't care. I'm a regular AutoZone customer. I've met great store Managers who properly train/coach their employees, in turn they provide equally great customer service.

Jenny Mack

★★★★★

4 years ago

Fabulous service, Nicholas was amazing and solved the problem quicker than we imagined! Not only did he know what the problem was but helped me fix the tail lift. Highly recommend this auto zone and his customer service was great! Thank you Nicholas!

Lewis Macklin

★★★★★

4 years ago

I'm grateful for the competent staff at the AutoZone store located on Market Street Youngstown Ohio. They provided for normal service and were skillful and knowledgeable of what was needed. I am so thankful to have them within our neighborhood to respond to the mechanical needs of our vehicles. Thank you Dennis for your awesome service!

Richard Avers

★★★★★

9 years ago

The staff at auto zone are pretty cool and reasonably knowledgeable. The rent-a-tool program is really nice too, aside from the limited selection. Prices aren't too bad and they have a nice rewards program. They can also tell you which auto zone has the part you need if they don't.

Jin Willis

★★★★★

4 years ago

Shawna was super helpful and friendly. Went out of her way to make sure we were taken care of. Fantastic person.

Thomas Nye

★★★★★

10 months ago

Employees at this location provide professional and knowledgeable service.