Reviews
Amber Ann Casella
Quick stop in case of an emergency. Assistance when u need it. Only criticism is most their items u can buy online half sometimes less than half the price u'll pay in their store. But as I mentioned it's ideal for emergency situations when there's no time to wait. Always had what I was looking for, clean, friendly staff. š
★★★★☆ 7 years ago
Dennis Burke
Only person in line. 30 minutes to pay for coolant and a flash light. Multiple employees and store manager yapping and laughing in back room behind counters. Alison P was the only employee actually working. Thank you Alison.
★☆☆☆☆ a year ago
Pac Man
Theres a Beautiful professional women by the name of Nicole she is straight forward knows what she's doing with the auto parts business please be respectful and patient. As you'll get treated with the most respect in return. Her and the crew will do there best to serve you right. They do go out there way to make sure you get what your asking and requiring off. Please make sure you go with the right vechile information and part you are looking for so things can be done on a timely fashion remember your not the only customer. Location of store green ridge st scranton. Keep up the good work .
★★★★★ 2 years ago
Dana Lynne
Hands down 5 stars! I needed a brake light, and asked for help. The manager went above and beyond helping me out. He came out to my car to make sure I was purchasing the correct light bulb and then he installed it for me. He truly went above and beyond, & I appreciate his help.
★★★★★ 4 years ago
Joey Damarco
Horrible telephone manners. Very arrogant. Almost like if you called their house in the middle of the night and woke them up.
★☆☆☆☆ a year ago
Kristin Schneider
I went in today asking for help with the fact that my brake lights were out. I asked if they were able to check the fuse. The associate asked for my vehicle typed a little on his computer and said the computer wonāt let me look at anything. Instead of saying, āIām sorry we canāt help with checking fuses, I can sell you a fuse if that isnāt it you can return itā. But nothing. They had no desire to help me at all their attitude was totally dismissive
★☆☆☆☆ 3 years ago
William Weeks
Janine was fantastic. Helpful and knowledgeable. I needed a purge valve which she found quickly. Helped me with any questions I had. Won't go anywhere else!
★★★★★ Edited a year ago
Christina Arbogast
I needed a new battery, they did a battery check for free, helped me choose a new battery, clearly explained the warranty, and installed the new battery for me (for free), taking the old one, too. The price was fair compared to what I had seen elsewhere. They answered all my questions very kindly and the whole visit was 20 minutes max. I appreciate the time they took to help me out and would happily go again if I need anything else.
★★★★★ 7 years ago
Serenity Psy
Juan was amazing, he went above and beyond to help my husband and I when we broke down and didnāt know what was wrong with the car. He solved the issue for us in a timely manner and we couldnāt believe how kind he was. Thank you Juan!!!
★★★★★ a year ago
Jackyl Me Off
Don't have anything your looking 4
★☆☆☆☆ 2 months ago
Debbie Faraday
Had the pleasure of having help my husband find a inverted flaring tool. I'll tell she was top notch. Very professional and happily courteous on the phone and beyond pleasant in person. She directed us with a knowledgeable insight into the correct part. Great job Auto zone Green ridge st. What a great job by the employees. They sure help take the sting out of buying parts and provided a smile to last the rest of my day.
★★★★★ a year ago
Marc
Iāve been here twice in the past year and have had incredible experiences both times. The first, I was assisted by an employee who was kind enough to assist with replacing my battery because the hold down bolt was giving me a hard time. Most recently, I was assisted by BJ who was extremely helpful in replacing my faulty alternator. Highly recommend this location if youāre in the Scranton area.
★★★★★ a year ago
Allen G
staff are always Happy. good place to go and knowledgeable
★★★★★ 5 months ago
Renloy Trail
Went to this location to purchase some parts. The manager stayed on the phone and hung up as soon as we were out the door. My wife went back in to ask him about it. He didn't seem to care. He just said he was on the phone with the shop. A simple acknowledgment would have been sufficient. My first and last time at autozone. Using Ai to respond to complaints with generic statements. This is how much they care about customers. See below.
★☆☆☆☆ Edited 9 months ago
Y Va
They are ready to help you. Very nice people and nice placešÆ
★★★★★ 2 months ago
Amanda Smith
The whole team is amazing and so helpful itās like being with family
★★★★★ a month ago
Lisa Hackling
Very helpful, knowledgeable staff who took time and made sure we had all we needed before we left.
★★★★★ 3 months ago
Matt
Decent selection, I always have to wait in line at the register. Outdoor construction work gets in the way, caution tape on stairs, and parking lot now has sections blocked off so there's limited parking spaces available. Hopefully this is all for a big improvement...
★★★★☆ 8 years ago
Jann Walker
Very helpful staff. Tested my battery and it was not holding a charge.
★★★★★ 2 weeks ago
Maggie Rink
Five star at this Green Ridge, AutoZone location. The employee took all kinds of time to help me install brake lights in my jeep patriot. Iām a veteran and senior citizen, and he was so helpful and kind he should be commended for being such an excellent employee. My name is Rich.
★★★★★ a month ago
