Laurie Wilczynski

★★★★★

2 months ago

Leighton Wilson helped my mom when she came in to lease a new car. He was very patient, informative and did a wonderful job making her comfortable with the process. Also, Darius made all the paperwork hassle free and explained everything perfectly! Would recommend Balise and Leighton and Darius for anyone buying a Hyundai.

Renee P. Rushka

★★★★★

11 months ago

Leighton was so helpful and made the process of choosing my new 2016 Nissan Rogue. I absolutely love it! Thank you so much! Micheal in the finance department worked with us to process the payment. He is so chill, easy going, and doesn't make you feel stressed out, or like you're being taken advantage of, like I've experienced in the past. Everything was straightforward and simple. I highly recommend speaking with him! Thank you to both of these Associates! I absolutely LOVE my new car!

Iris Valdespino

★★★★★

Edited a month ago

Dontae and Darius are the real MVPs—their patience throughout the entire process meant everything to me. They made sure I left with the exact car I wanted. Adrian was also very helpful toward the end and made sure I understood the vehicle before I left. This is the second time I’ve come to this dealership to purchase a new car, and I will always prefer Balise Hyundai—even if I live hours away! Thank you all.

Meghana Kandadi

★★★★★

3 months ago

I had an excellent experience purchasing my car, and I want to give a huge thank you to Luis Mendez and the entire team at Balise Hyundai. Luis was incredibly patient, knowledgeable, and supportive throughout every step of the process. He took the time to answer all my questions, explain everything clearly, and made sure I felt comfortable with my decision. The whole Balise Hyundai team was professional, welcoming, and truly committed to making the experience smooth and stress-free. Their teamwork and customer service were outstanding. Thank you, Luis, and thank you to the Balise Hyundai team for all your help and patience. I highly recommend them!

Zabir Hossain

★★★★★

6 months ago

They are one of the best car dealership I worked with. Everything on point from sales to service to closing the deal. Tim the tech specialist will go over with all your questions throughly. And they give you the best price.

Ale Lorenza

★★★★★

2 months ago

I had a great experience buying my car with Jonathan. He was amazing from start to finish, very professional, patient, and helpful. He answered all all my questions, made the process smooth and stress free, and truly went above and beyond. I really appreciate all his help and would definitely recommend him to anyone looking to buy a car

Vic David

★★★★★

11 months ago

It was an amazing experience from the moment I inquired about their Mach-E today to the point of leaving the dealership with my new car. Honest, transparent, and friendly—that's all I can say about the people I dealt with today. Special thanks to Adrian, who was incredibly accommodating, and Carlos, who worked with me throughout the entire process. They offered a fair value for my Toyota Rav4 and negotiated a better price for my Mach-E. Thanks again!!!

prasanth jupudi

★★★★☆

a month ago

Great experience buying a pre-owned Hyundai Elantra 2025 from Belize Hyundai in Fairfield. Louis was the one who showed me the cars and handled most of the process, and he was friendly, patient, and very helpful throughout. He answered all my questions clearly and made the experience comfortable with no pressure. The car was in excellent condition and exactly as described. The process took a little time, but overall it was smooth and definitely worth it

Josiah Bowman

★★★★★

3 weeks ago

We recently purchased a 2026 Hyundai Pallisade from Balise Hyundai of Fairfield. Our salesman Saban was extremely patient and knowledgeable. We would highly recommend Balise Hyundai.

Stefan Kim

★★★★★

3 weeks ago

Working with Jon Santiago and Darius Blagmon was nothing short of a top tier purchasing experience. They were helpful, patient, courteous, and knew their stuff. The guided without being pushy, and looked out for me every step of the way. Couldn’t be happier with my new palisade! I’ll be coming back for repeat business.

raj ramaseshan

★★★★★

2 months ago

We walked into Balise Hyundai last evening around 5 PM and Jon Santiago was at the reception, ushering us in. Pleasant to deal with and quick to be trusted, he listened really well to our needs for the new car. Within an hour or two, we shook hands on a new car. He worked with the dealership manager(s) and got us a better deal than what we were asking for (literally upgrading to 2026 model for the same price of a 2025 model). He is a consummate champion for customers, while keeping the buisness mission intact. This is our second car from Balise Hyundai, the last being a Hyundai Palisade Calligraphy 3-4 years back. We were Lexus buyers - back in 2008, 2006 - not considering any other car manufacturers. We are happy we changed our allegiance - given the quality of the Palisade. This time, we didn't even seriously consider any other manufacturer. Hyundai delivers better quality at any price nowadays - compared to almost any other car manufacturer. Absolute value for money. While everyone we dealt with at Balise are great people, including the Finance manager, Jon made the whole experince pleasant and not stressful. Our next car too will likely be from Balise!

Karen Drullard

★★★★★

a month ago

Hi we came into this dealership and right away Leighton Wilson was so attentive and gave us a warm welcome! We were looking a specific vehicle they had in their dealership and he made it so easy to test drive the car and the entire process went smoothly. He has a great personality and great customer service ! Will highly recommend him and this dealership!

Rachel Gonzalez

★★★★★

a month ago

I had a great experience working with Chris and Ricky at Balise Hyundai of Fairfield. Ricky was very friendly in welcoming us. Chris was calm and helpful throughout the entire process. Chris came off as an honest person and was very helpful. I felt comfortable purchasing my car from him. The prices at Balise were fair as well.

Franco Antonio Echenique

★★★★★

a month ago

I had an amazing experience working with Jonathon Santiago at Balise Hyundai. He did a fantastic job from start to finish and made the whole process smooth and stress-free. Jonathon was knowledgeable, patient, and never made me feel pressured. He truly cared about helping me find the right car for me. I highly recommend asking for Jonathon if you’re visiting Balise Hyundai!

Fei Ye

★★★★★

3 weeks ago

It’s such a smooth purchase process from end to end. Saban is the salesperson that not only helped us pick out the right trim for us, but also followed up and worked with us in terms of pricing, and ensured us have a smooth paper signing and hand-delivered the car to our house! On the personality level he is causal and chilled. I cannot recommend him more!

Dary

★★★★★

4 months ago

Me and my husband met this amazing gentleman .. Owais Deura. I was looking at A Lexus. Then I saw this beautiful vehicle!! And owais made it happen. Very king and loving people ! Great group of guys !!! Balise Hyundai rocks!

Marie Tillson

★★★★★

4 months ago

I bought a Hyundai Tuscon at Balise Hyundai of Fairfield and my experience was much more than I anticipated. Going car shopping can be a "chore" but from the time we walked through the door the staff was friendly and professional! Our salesman was Owais Deura and he made the process fun and enjoyable. Listened to all our questions, had a great attitude and knowledge of the vehicle. If you need anything he is willing to find it / get it / do it. We wanted a different color then what was on lot and he went out and found it for us within a few hours. Fun and easy along with a great deal!

Dana Cackowski

★★★★★

a month ago

I was shopping for a new lease and decided to call first because I was tired of going from lot to lot. Ricky answered the phone and got me to come in. He was so upbeat and friendly even though they were about to close. I went in and was introduced to Chris. He was knowledgeable, not pushy and was very patient. That poor kid walked back and forth until he got me a great deal. When I came to pick up the car he introduced me to Tim. So funny and smart. He showed me all the gadgets, did not make me feel dumb at all and just called me the other day to check in and see if I remember anything. Grandell closed the deal out when my husband and I did all the financials. Made the experience a very enjoyable one. All 4 of these guys were awesome. I would definitely recommend this place... oh and the car is not bad either.

Usman Ali

★☆☆☆☆

2 months ago

What a complete waste of time. Balise Hyundai of Fairfield seriously needs to explain how math works. Their website advertised a 2018 Toyota Camry BASE model for $13,377. Sounds reasonable, right? That’s why I went in. I took the car for a test drive, had long conversations, and spent almost 2 HOURS there. Then comes the punchline 😂 we are giving you a new battery (the car is not cranking up) After all that, the salesperson casually says the cash price is $19,995. Yes. A 2018 Camry base model with ~86,000 miles for TWENTY THOUSAND DOLLARS. When I showed him the website price of $13,377, he straight-up denied it like it never existed. Then suddenly the story changed to a “retail price” of $14,777, and somehow — magically ✨ — fees appeared out of nowhere and boom 💥 total is $19,995. That’s a $6,600 jump after wasting my time. If this isn’t bait-and-switch, I don’t know what is. Let me repeat: 👉 Base model 👉 2018 👉 86,000 miles 👉 $19,995 Absolutely laughable. I walked in trusting this dealership and walked out feeling misled and frustrated. If you value honesty, transparency, or your time — stay far away. I would never trust this dealer again.

Jacqueline Greenwood

★★★★★

Edited 6 months ago

I recently purchased a 2026 Hyundai Palisade Calligraphy and had an absolutely outstanding experience with the entire team at Balise Hyundai of Fairfield. From start to finish, everyone was incredibly accommodating and professional. Grandell Thompson, my salesperson, was absolutely wonderful. He was patient, thorough, and went out of his way to make sure I was comfortable with the vehicle. He even let me drive it home so my 90-year-old mother could ensure she could get in and out easily—talk about going the extra mile! I initially started working with Ricardo, who was also helpful even though the used vehicle I was looking at wasn’t available. Randall stepped in to help me find a perfect new one that I absolutely love. Darius, the finance manager, made all the paperwork a breeze and was kind and friendly throughout the process. And a special shout-out to Tim, who gave me a detailed walkthrough of all the car’s features and buttons—he was exceptional and made sure I felt confident with everything before I left. Overall, Balise Hyundai of Fairfield provided an experience that was better than I ever expected. Highly recommend them!