Big Brand Tire & Service

Lee S

★★★★★

8 months ago

Always great service here! My go to place for everything my vehicle needs. They are truly a one stop shop! Macee and her crew always take care of me. If you need a trustworthy and honest shop this is it! Thank you team sunset for always taking care of me and my vehicle!

Ben Smith

★★★★★

8 months ago

Called them on a Sunday seeing they could help, told me to come right by and they fit me in super quickly. They were really nice, knowledgeable and efficient. I was worried about any work voiding my warranty but they explained everything and showed me what would happen. Really nice guys and a great price too! Thank you!

Brian

★★★★★

5 months ago

Great experience gentleman front desk very knowledgeable and excellent customer service been using big brand for 10 years from Simi valley CA location to Las Vegas location always a pleasure.

Ed Loteria

★★★★★

a year ago

Big Brand Tire & Service on Sunset Rd gave me a huge surprise. No charge on their March Tire Mania Special Offer/ Promo... from Freebies on tire alignment check, battery check, tire check and repair, and their Limited Time offer... Comprehensive Vehicle Inspection. I had doubts that these would be FREE! But it's all true! The service was fast, friendly, kind and reliable. I was ready to purchase a set of tires but the staff and technician advised me that it was not yet time for the change and they asked me to come back when the millage reaches 25k for another check on the tires. I am very grateful for your service. You have won a client for the long haul. Will definitely come back and also refer you to my family and friends in Vegas and Henderson. God bless your business with more success!

DUECE R.V.P Las Vegas

★★★★★

7 months ago

Huge thanks to the entire team at Big Brand Tire & Service! Their exceptional hospitality and impressive expertise made my experience outstanding. I truly can’t stop raving about their top-quality service—definitely deserving of ten stars. If you’re looking for reliable, knowledgeable professionals, I highly recommend Big brand Tire & Service. They go above and beyond every time! 😎

Kenny G

★☆☆☆☆

a year ago

This was an awful experience. Had a coupon for a free oil change coupon said up to $75 value. Unbelievably great offer. I live right next door so I decided to take advantage. Dropped the car off and noticed that the price of oil change inside on their board was $49 and up. Kind of expensive but since coupon was free let’s do it! Lady behind counter did mention that coupon was up to $75 off and my price was going to be $49.95. I assumed that was what they were charging but it was waived since I had the coupon for a free one. When I went to pick it up she said I owed $49.95? I asked why, since coupon said free oil change up to $75 value. She claimed that was the remaining price I owed. Huh? They clearly show inside on board that the oil changes are from $49.00 or 49.95 I forget but I asked did they give me some special oil (synthetic or something) which she said no. I didn’t understand so I asked them the normal price of this oil change would have been $125? She answered yes. I sarcastically asked do people actually pay that? I’ve been getting oil changes for my whole life and know that’s much more expensive than a normal fee, and said explain to me how a free oil change was $49.95 when the normal price shows 49.95 with no coupon and she said “yeah we wish corporate wouldn’t do that” I was like do what? She then said I guess if your going to have a problem with it I could just give it to you for free. Ok, since that’s what it was supposed to be , yeah that’s what I want. She handed me my keys and off I went. No receipt, ok, just let me get out of here. Upon entering my car I noticed my entire drivers door panel was soiled with oil all over it (see pics) which was not easy to remove. Probably my biggest pet peeve when I get oil changes please do not smear oil all over inside of car and that’s why last 3 times I’ve gone to Valvoline oil change literally a block away as you never exit the car there they do oil changes while you wait in the car but the coupon got me to go to big brand. See pic I took of inside of car. Upon driving to work today I noticed the never even replaced a new sticker to show when oil change was done as my old sticker was still on the window. Did they even do an oil change? How would one know? Is there a new filter? This was a bad experience and I will be taking it to the Valvoline service center in a day or two to even see if they did an oil change as I have no way of knowing but based on my experience I somehow doubt it. I will never go here again ever! The whole thing was to weird and the service was awful. Hey you get what you pay for I guess but why send out a coupon then try to scam me and then blame corporate?

Junior FonotiSatele

★★★★★

7 months ago

I met Rico and his crew for the first time today, 8/8/25 and they are absolutely awesome! I’ve never met such a professional, honest team — truly Heaven-sent. If you live in Las Vegas and want an honest diagnosis and fair treatment, look no further. I’ve been here for 25 years, and no other mechanic has come close when it comes to honesty and integrity. Five stars is an understatement. May God continue to bless this crew!

Kat Demp

★★★★★

a year ago

Great service and quick, and always seem to be covered when I have tire issues under my extended tire warranty! highly recommend this location and shop. They got me in and out in about 30 mins total for a tire and oil change.

Crystal Edralin

★★★★★

7 months ago

I recently had an experience at Big Brand Tire and Service that I felt compelled to share. When my tire went flat unexpectedly, I was in a bit of a bind with my family of three in tow. However, the team at Big Brand Tire truly went above and beyond to accommodate us during this stressful situation. From the moment we walked in, the hospitality was exceptional. The staff greeted us with warm smiles and made us feel welcome. They quickly assessed the situation and assured us that they would take care of the tire issue promptly. What impressed me most was their professionalism and knowledge about car services. They explained the problem in a way that was easy to understand, and offered various solutions without any pressure. It was evident that they genuinely cared about getting us back on the road safely. While we waited, they provided us with a comfortable space to relax, which was a thoughtful touch that made a big difference, especially with kids. They kept us updated on the progress, and within a short time, we were back on our way. Overall, my experience at Big Brand Tire and Service was outstanding. Their combination of excellent customer service, hospitality, and expertise made a potentially stressful situation much more manageable. I highly recommend them to anyone in need of tire services or car maintenance!

jessica guzman

★★★★★

a month ago

Richie is the best and so is gabe. Had to go back on some warranty work and they got the job done the same day. Thanx guys

S L

★★★★★

2 months ago

My tires needed to be balanced. The service was pretty quick. I immediately noticed that the repairman ensured the locking lug nut was aligned with the valve stem. This is a small detail, but it indicates precision and attention to detail.

Heather B

★☆☆☆☆

7 months ago

This place does NOT do SMOG CHECKS! I needed a place to smog my car on a Sunday, when most places are closed. But after looking on Google maps I found Big Brand Tire & Service and their Google page AND photos show that they do smog checks. But upon arriving, I am told that they do not do smog checks, I would need to go to a different location. I point to the sign (see photo) posted outside that says they do smog checks. Nope. That is a lie. THEY DO NOT DO SMOG CHECKS AT THIS LOCATION! I pointed out the false advertising to the gentleman and it looked like he was attempting to remove the smog check sign out front as I was leaving.

Mel Dunworth

★★★★★

a month ago

My front right tire blew out at 2:30 pm yesterday, I had my SUV towed to Carlos at Big Brand Tire on Sunset and Sandhill. My son had called ahead and scheduled service for two new front tires. It took the towing company 45 minutes to arrive. My vehicle arrived at Big Brands at 3:45 Carlos and his expert team had my tires 🛞 mounted, balanced, and back on my SUV by 4:20 pm. Total cost was less than other Tire stores. 👍 I recommend Carlos and Big Brand to anyone need automotive repair.

Keith Viera

★★★★★

4 months ago

I used to go to a different tire shop and was loyal to them, don't really know why as I didn't get special pricing or anything. Well times got a little tough and they still aren't great but still gotta buy tires and keep getting to work safely right?! Okay so big brand tires had a sale at the time, that helped but when I got in the building despite there being a bit of confusion regarding price it all got sorted out and the customer service level was too notch. The guy I was talking too in the morning left for the day before I went in to get the tires but the lady that was there was polite, knowledgeable and though she had no reason to do so, she held a conversation regarding the tires that left me feeling more confident in the first experience with big brand tires and that's kinda what we all want it to feel like our choice was a good one right?!

Lisa Botello

★★★★★

a month ago

Using the personal account to leave a second review because it’s THAT important. Big Brand on Sunset. In my opinion, Richie has the patience of a saint. I took in some “suggested maintenance” from previously mentioned Findlay Nissan after replacement transmission was programmed today. Suggested maintenance price was over $1000 at Nissan. GO TO BIG BRAND TIRES to get work quoted before just accepting what the dealerships tell you, quote from Big Brand was significantly less. THIS IS WHY I WILL NEVER LET OTHER MEN TOUCH MY CAR going forward. I’m a skeptical squirrel of everything and everyone. But not Big Brand Tire and not Richie. Being single is a relief when there’s a solid shop to take the notary mobile to. I can open jars. I can’t replace a transmission.

Lisa Botello

★★★★★

2 months ago

Findlay Nissan in Henderson lied about the safety of my vehicle and the work needed. Louise, Gabrielle, and Rich at the sunset location of Big Brand not only inspected the vehicle but were able to get the work done same day. Price was significantly less than Nissan quoted. This is the most ethical mechanic shop I’ve been to outside of family. I can NOT recommend enough. Two cars I’ve brought here and I’ll never go anywhere else. Thank you for keeping us safe and on the road. It’s necessary for a mobile notary! This place worked with my current budget and financing options. It really was the most stress free part of the horrid experience with Findlay Nissan in Henderson, where the lies almost got my son and I killed. It’s important to say that not all of us have knowledgeable and trustworthy men to help with the things we can’t do. Or if we do, they’re far away. Being a single mom to a special needs kiddo in this human climate, this is most important. So, many gratitude nuggets in this one place.

Vyto

★★★★★

2 months ago

Went in today for a flat and was greeted with top notch customer service. Mr. G at the front desk was very professional and he was able to get me in and out within 15-20min. The facility was clean, adequate seating in the lounge along with literature to read and a fully stocked vending machine. Wonderful experience; most definitely would recommend!