Reviews
Sandra Garcia
★★★★★ a week ago
Humberto Huerta
Great service. Good price for the value. My truck drives great with the new tires and alignment.
★★★★★ a month ago
Andrew Sherwood
Boys were going late tonight, as it’s Thanksgiving week. We appreciate you saving the vacation.
★★★★★ 2 months ago
Clair Wage
The staff are friendly, and professional, and the service is excellent..
★★★★★ 2 months ago
Jessica Lynn
Let me start off by saying if I could give this location 10 stars ⭐️, I would. I’m originally from Georgia and trying to find a decent mechanic out here has been extremely difficult to say the least.
I visited Big O’s Tires today after a frustrating experience at a dealership this morning that recommended seven different repairs, totaling $1,800. From the moment I walked in, I was greeted warmly by Steve, who was extremely kind and helpful. I explained my situation, and he carefully noted each repair suggested by the dealership, assuring me they would conduct their own inspection.
After a thorough evaluation, it turned out that almost ALL of the recommended repairs were unnecessary, and Big O’s saved me a significant amount of money. I especially want to thank Steve, Marvin, Martin, Victor, John and the rest of the team—everyone was so genuine and friendly. As a woman, it can be intimidating walking into auto shops, knowing there’s a chance of being taken advantage of. That was definitely NOT the case here.
I had two people recommend this location, and I’m SO glad I took their advice. If you’re looking for HONEST, RELIABLE service for your vehicle, I highly recommend Big O’s Tires. Thank you for the exceptional service - I will be a returning customer in the future!
★★★★★ 3 months ago
taher ellouze
Very helpful, and they were able to accommodate my schedule for a tire change. Thanks
★★★★★ 3 months ago
Cody Reyes
Ran into a problem, I use this shop for everything, they put extra effort in to fix it.
★★★★★ 4 months ago
Chuck Rogers
A rear tire i bought from Big O found a nail. It was a slow leek. I found a Big O location very close to my work in Costa Mesa. The tire warrenty that is available covers nails and road hazards. Unfortunately that brand and size of tire is no longer available. The owner sent me to another location after confirming that store had one of the correct sizes in stock. The warrenty paid for the tire, all I paid for was the lobor to install it. They saved the day and I am rolling again.
★★★★★ 4 months ago
Aaron T
Nice and affordable tire patch
★★★★★ 7 months ago
Cole S
As a level seven local guide on Google, John is undoubtedly one of our most exceptional customer service representatives, and his distinctive cowboy boots add a touch of personal flair to his professional demeanor. I have consistently relied on this establishment to fulfill all of our tire-related requirements, and they have consistently exceeded our expectations. Their expertise encompasses a wide range of vehicles, from tractors to high-performance automobiles like Ferraris. I highly recommend their services, and I am genuinely surprised that their rating is only 4.1 stars; I genuinely believe it should be significantly higher.
★★★★★ 7 months ago
Rodney Rivera
Steve was great. Solid communication and customer service!!
★★★★★ 8 months ago
Tom Doukas
★★★★★ 9 months ago
Patty Rodriguez’
Called to ask about rims on my car & they didn’t know the answer.
★★☆☆☆ 9 months ago
Cliff Jordan
★★★★★ 9 months ago
Dallas M
They accommodated my needs, even though they were somewhat unusual. Very friendly and efficient in their service.
★★★★★ 10 months ago
Pamela Lafferman
Steve, John & Josh were great! Steve is the reason I go to Big O. I have built a trust with Steve, over 10 years that I have been a customer. I must say they all work so hard because of how busy that store is.
Pam Lafferman
★★★★★ 10 months ago
Alex Plazola
★★★★★ 10 months ago
John Perry
Bad sale rep tried to foce sell you upgrades
★★☆☆☆ 10 months ago