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About Business
Big Rays Express Lube is a highly-reputable Car Repair service provider based in Lansing, MI. Big Rays Express Lube covers all facets of the Car Repair industry, with a focus on Oil change service. With over 234 reviews and an average rating of 4.5/5, Big Rays Express Lube is a trusted name in the industry. Their presence in Lansing, MI ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Um Ya
★★★★★ Went couple time he is really help full I like to recommend him for service know him 2 years
Anthony Blizzard
★☆☆☆☆ DO NOT GO HERE! My usual place is a 20min drive and this place is right around the corner to my house. Figured i would give it a try and bought a Groupon for the synthetic blend oil change. For the following reasons, I will never give this place my money again. The tech attempted to tell me that my vehicle requires Full Synthetic oil because it has a dexos requirement and that would be an upcharge... Im a former full service oil change manager. Nearly every oil brand offers a dexos synthetic blend. So either your establishment does not carry a synthetic blend thats dexos approved, or you are lying to your customers. If you only offer dexos approved in full synthetic then say that. Don't lie and try to tell me my car ONLY takes full synthetic. I was told I would have to sign a waiver if I didn't go the full synthetic route but no waiver was presented so that also leads me to believe the tech was trying to lie to me for an upsale. My tire pressure was not checked nor did they even offer. My airfilter was not checked, nor did they offer to check it. They marked all my fluids were checked and full but they didn't check a single one. I called the tech out on his lie about the oil. He respectfully argued for a bit but finally explained that he is fairly new to this bussiness and thanked me for the information i gave him. I commend the tech for keeping his cool after I angrily argued about the oil. Though I did apologize and explain to him my past employment. I did get in and out fast. So far ive not noticed any leaks. So I think they at least did the oil change correctly. So for the all the reasons above. I will never be back and urge anyone else to avoid this place as well. They are clearly taking advantage of unknowing people.
Dr Mage
★★★★★ Great experience. Everyone was respectful and when i asked for them to air up tires and check my fluids they did with no hesitation. Would recommend coming here. Im definitely coming back.
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