Bill Knight Collision Repair
Rating: ★★★★☆ 4.4 / 5 (457 Reviews)
Bill Knight Collision Repair is a Car Repair located in Bill Knight Collision Repair, 8324 E 97th St, Tulsa, OK 74133
You can reach Bill Knight Collision Repair through the contact information provided on our page. You can also access our location using Google Maps.
Working Hours
- Monday: Open (8 AM–5 PM)
- Tuesday: Open (8 AM–5 PM)
- Wednesday: Open (8 AM–5 PM)
- Thursday: Open (8 AM–5 PM)
- Friday: Open (8 AM–5 PM)
- Saturday: Closed
- Sunday: Closed
Reviews
Lulu Grace
★★★★★ 6 days ago
Carisa Fernandez
The customer service was the best and they made our experience smooth and seamless! They kept us updated on everything and were right on time! Best of the Best!!!★★★★★ a week ago
Jiana Schrock
★★★★★ a week ago
Aaron Ware
I paid half of the deductible to get the parts in so I would not have to be out of my truck long. They told me when the parts would be in and I dropped it off afterwards few days later. It’s been over 3 weeks and I STILL do not have my truck. It’s been “in calibration” for well over a week and half. They will not call and update you on your vehicle you have to call up there everyday and they hardly answer the phones on the first try. You have to call multiple times. Every time I call it gets pushed back at least a day. I will never bring another vehicle here.★☆☆☆☆ 2 weeks ago
Lynse Butson
I had to return my car twice because the check engine light keep coming on after they “fixed” it.★☆☆☆☆ 3 weeks ago
Daryl Quiram
Experience was just a Great Team of People. Thank you, Bill Knight Collision Repair...★★★★★ 4 weeks ago
Lisa Massey
They kept us updated on every step of the process and had our car ready to go by the initial estimated date. They were great communicators and very easy to work with!★★★★★ a month ago
Sheila Tiouti
★★★★★ a month ago
Amy Kimrey
Very poor communication, poor customer service in the repair department, worst experience I’ve ever had during an insurance claim. Did not follow routine protocol. Literally got a VM that said “The insurance decided not to pursue your claim anymore, they said they mailed you a letter. So we need you make arrangements to come pick up your vehicle.” (That was not drivable) The vehicle had not even been fully inspected. Partial damages were my fault, and in a routine case these charges would be deducted from the total cost of repairs. The vehicle was not even repaired because the facility would not even start repairs until those charges were paid upfront. The insurance could not inspect for additional damages until those repairs were made. Meanwhile a whole month passed, my rental ran out and the whole time I thought my car was being repaired, it was just sitting there. Claim free for 10yrs, hit a pot hole and went through a living nightmare. 1/10. Would not recommend.★☆☆☆☆ a month ago
Kristy Lau
I had a great experience with Bill Knight, they were very efficient, polite, and got my car fixed faster than I expected — even during the holidays. They also made the drop off and pick up really easy, even though I didn’t have another person with me at the time to deal with a rental car. They called the rental company for me which saved me the logistic worry. I’d definitely recommend their business!★★★★★ a month ago
Andrea King
Buying my car at Bill Knight was a wonderful experience, so I thought that I would have the same experience with Bill Knight Collision. I was dead wrong! Worst customer experience of my life (with no exaggeration!). I was quoted a 10-12 day turnaround. They had my car for 6+ weeks. When I reached out, I was provided excuse after excuse. They claimed that insurance owed them money. Called insurance and my claims were closed and money received. Then I was told one of the checks was made out to the incorrect recipient. This was false. I had screen shots of the insurance payments. When I brought this to their attention, I was then told that the insurance check was accidentally shredded. Called and asked for the manager and he told me that one of my claims didn’t exist (again, I had proof that a direct deposit was made for this claim!). I demanded my car back after 6 weeks and still need a claim to be taken care of. A headlight that worked before taking it in now doesn’t work. I learned a hard lesson. Go with companies that your insurance recommends. I guarantee you that Bill Knight Collision off 97th & Memorial isn’t one of them!★☆☆☆☆ a month ago
Abby Arenivas
Staff is nice and friendly. They take the time to explain what’s needed in the vehicle.★★★★★ a month ago
Cynthia Kramer
★★★★★ a month ago
Gabriel Golden
★★★★★ a month ago
Jackie Shurden
Everyone was professional and friendly. Wendy took charge from the very beginning. She knows her business and how to treat people. She’s meticulous and kept me updated each step of the journey. Wendy gave me opportunities to ask questions. The repairs were done in a timely manner. They went above and beyond. I will definitely use Bill Knight Collision-Garnett if I need a repair shop.★★★★★ 2 months ago
Calvin Jenkins
They received the automobile after after the collision, they promptly contacted the insurance agent. Contacted me to do a walk around to make sure all damages were noted. After vehicle considered a total loss, contacted me to get personal items from vehicle. Very pleasant to work with.★★★★★ 2 months ago
Crista Grimes
Great team to work with and friendly★★★★★ 2 months ago
Debbi Wells
The Bill Knight Collision Center staff is amazing! The repairs were done well and the customer service and communication were top notch.★★★★★ 3 months ago
Jonathan Sissom
Extreme lack of communication with car owners when their vehicle is in for repair. Extreme lack of knowledge by staff when a question is attempted to be answered. Extreme lack of knowledge where parts are when they are in transit. Extreme lack of cleanliness when a vehicle is being repaired. I had to spend a whole 2 hours completely detailing my car of metal shavings when the repair was completed. Had to take my vehicle back so they could remove adhesives from the outside of the car after repairs were made. Scratched my car during repair and did not bother to repair them. Still waiting to hear back from Bill Knight that two parts have arrived to be placed on the vehicle AFTER all repairs were made, but I doubt that they even ordered those parts. I definitely do not recommend Bill Knight Collision Repair for ANY work in the future.★★☆☆☆ 3 months ago
Gabby Lopez
★★★★★ 3 months agoContact
Address: Bill Knight Collision Repair, 8324 E 97th St, Tulsa, OK 74133 Tulsa, OK Broken Arrow
Phone: +19185262370
Website: Go to website
