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About Business
Residents of Elizabethton, TN, Johnson City have long trusted Bill's auto repair for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 30 reviews. Throughout Johnson City, and particularly in Elizabethton, TN, Bill's auto repair is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Bill's auto repair for any Car Repair inquiries or to schedule a visit to their Elizabethton, TN facility.
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Google Reviews
Lady Church
★☆☆☆☆ Let me start off by saying, I’m giving one star because that’s the lowest it will allow. Dropped my car off in February for a transmission issue. Was told it was in fact the transmission and the owner, Bill, knows reputable dealers to get a used one for a fair price. Fair enough. I paid him in full the day I dropped the car off. ($3100) They installed 3 used transmissions and on the 3rd after about 4 months of having the vehicle in their possession released the car to me with a 30 day warranty on the used transmission. Upon getting into the car I noticed the key fob was busted, as well as the car having a strong smell like the inside of a mechanics shop and onions. Blew that transmission in less than 12 hours. Dropped the car back off and my husband told them they needed to take accountability and put in a new transmission at their expense and to send it to the dealership because they are incompetent or else we would pursue legal action against the shop. This time bill did send the car to the dealership to be properly fixed, and upon getting the car I noticed a big dent on the back passenger side, numerous missing fuses that ultimately were the cause of my broken key fob that both he, nor the dealership could figure out why the key fob wouldn’t work. The brand new battery I put in before the car broke down is missing and another off brand that is much cheaper was placed inside my vehicle. I spent hours cleaning it just to get the smell out and thankfully it finally runs thanks to the dealership. We’ve tried numerous times to get the final receipts from the business, but they don’t return your calls and often times close early throughout the week. By far one of the worst, most stressful situations I have found myself in and truly find it baffling this business has any good reviews, let alone still in business. Unless you like shady business practices, missing or broken parts on your car, and being without a vehicle for almost 7 months, avoid this business at all costs.
Stacy Ramey
★☆☆☆☆ Would give half star if I could honestly. Took my car down for a diagnostic test everything was great. Need a new transmission ok cool. Got a transmission had it delivered to the shop they were to put transmission in a new shock and that was it. Turns out my clip for my hood pole was completely gone a guard for the underside of the car was in my trunk and my break line was zip strapped, missing a motor mount bolt, missing strut tower bolt,lug nut and a piece under the hood was zip strapped. Not to mention my CAR SOUNDS TERRIBLE and has been back down to the shop 4 times for them to make it right...... WILL NOT GO BACK 10 OUT OF 10 DO NOT RECOMMEND. Yes he said he guarantees his work but geshhhhh my problem still persist and ran all my gas out during the last shop visit.
Ronald Buzzard
★☆☆☆☆ WORST GARAGE IN CARTER COUNTY,TENNESSEE,NEEDED MY JEEP FIXED IN A PINCH,WAS TOLD IT WAS THE RADIATOR ($279)SO WE SAID OK,THEN WAS TOLD IT WAS THE THERMOSTAT ($100)N AGAIN SAID OK REPLACE IT,2.5 GALLONS ANTIFREEZE($60) N THE THEY REPLACED WATER PUMP N SAID THAT WAS FREE OF CHARGE AND TOTAL CAME TO ($600),and after week of driving it noticed it steaming n a antifreeze smell,I got to looking it over an finding a bolt not tightened on water pump and other bolts missing after all ther work was done.So I take it back to garage and tell them about missing bolts and there excuse was o it was wrecked we could not get bolts back in,so ok I left it at that knowing it was never wrecked.SO TODAY 1/19 TOOK MY SONS 2011 HYUNDAI THERE CAUSE IT WAS MAKING A NOISE WHICH TO ME SOUNDED LIKE BRAKES WERE BAD,SO AFTER THEY CHECKED OT OVER AND THERE DIAGNOSES WAS IT NEEDED A WHEEL BEARING AND BRAKE PADS AND THEY QUOTED ME ($810.00) AND I CALLED THEM BACK AND SAID DONT DO ANY WORK TO THE CAR AND THEY SAID OK I OWED THEM ($130) FOR JUST LOOKING AT IT,AND THEN TO FIND OUT LAST WEEK THEY SCREWED A LITTLE OLE LADY OUT OF ($120),SO PLEASE BE AWARE OF THIS GARAGE PEOPLE SAY THEY ARE THE BEST AROUND,MAYBE IF YOUN WANT RIPPED OFF,READ OTHER REVEIWES WISH I WOULD HAVE!!
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