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About Business
Billion Auto - Chrysler Jeep Dodge RAM Service brings expert Car Repair solutions to the local community in Sioux Falls, SD, Sioux Falls. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Sioux Falls, SD appreciate their attention to detail, leading to a consistent 3.7/5 rating from 29 reviewers. By focusing on the specific requirements of the Sioux Falls, SD area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Sioux Falls, SD and beyond.
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Google Reviews
Anthony Chabane
★★★★★ Well where to start... Five stars, that's where we'll start across the board. My sales team was phenomenal as always. Ray Jacobs was attentive to my needs and answered all of my questions. Jeff Kline and Ray found me the perfect Wagoneer...my second so far. I could not be happier.This is the perfect package I was looking for. I had some issues with some documentation so Kirk stepped in and helped fix it...then found me a rebate and a few Perks! 100 percent satisfied with this dealership. Things happen from time to time with cars, but it's the way the dealership handles the issues that really brings it home. I will never go anywhere else, billion, thank you for everything, helping this little mom and pop business keep going, and helping us with all of our vehicle adventures. Jeff thanks for the coffee cup, coffee does taste better in it!
Willard Lancaster
★☆☆☆☆ Arrived early for a scheduled appointment to have them look at 2 repairs and some routine maintenance. First car in the door that day. I needed the car back same day and the invoice even promises return by 17:00 same day. It should have taken a couple of hours to determine which services were necessary, but I didn't hear from them for over 7 hours. When they finally called I did approve scheduling a warranty repair for 1 item for next week and I approved performing 2 routine maintenance items immediately. I informed them I would get back to them on the last repair later in the day. I called back 1 hour later to approve the last repair for next week along with the approved warranty repair. Never heard back from them to come get my car. Next morning I call and leave a message asking for a status report. No call back after an hour and immediately got a really bad gut feeling. After another hour a different representative finally calls to let me know my car is ready. I arrive and find they had installed the tail lamp assembly I clearly stated I wanted done next week. No wonder I didn't get my car back last night. They also quoted, and charged me $1146, for a part that Mopar currently has priced at $902.84. So I was overcharged at least $243. I couldn't use the $75 off or $50 off coupons they mail out either and the maintenance performed were not "excluded services". In my opinion they didn't start working with my car when they promised, preventing them from completing the approved work by the time they promised. From reading other reviews, this treatment, along with overcharging for parts, looks to be regular occurrences here. This service department seems more like scam artists than a reputable dealer repair facility.
Marcus Norton
★☆☆☆☆ This is an absolute joke of a shop. Go to Frankman Motors instead. I called them and had an appointment the same day and was welcomed into the lot, heated service drive, and to a very nice waiting room. Dodge’s oil change manager blamed the cold weather for them being 2+ hours behind? As did his service advisors (as if it hasn’t been cold in SD every winter). They dropped the ball and lost a customer. Your staff needs training. Go somewhere else.
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