Birdsong Automotive

Cadan Neighbors

★★★★★

2 months ago

Birdsong Automotive was amazing. They listened to my concerns about the sound I heard in my car. They understood that it was most likely the brakes and they were able to get the car in the shop right away. They had it fixed by the next day. They were kind, courteous, and expedient.

Will Harper

★★★★★

a month ago

Honest people. Went in for brakes because I was told by a different big box business that I needed them. So I went to Birdsong to have them done, turns out my brakes still had more than enough life in them and Birdsong took to time to let me know. I appreciate the honestly and the next time repairs or maintenance is needed, Birdsong is the answer in my book.

Andrew Azab

★★★★★

a month ago

Birdsong did great work on my wife’s car. They were able to do all the scheduled maintenance by the book and did it well including rear differential fluid replacement, oil change, alignment. Very satisfied and very reasonable.

Johnny Wilson

★☆☆☆☆

4 months ago

I took my truck in for repairs and after a day or two they called me and told me that it would be better for me to take it somewhere else. (Which is fine with me). But they still charged me the diagnostic fee of $80 even though they couldn’t tell me what was wrong with my truck. As a matter of fact they printed out a paper telling me to take it home and test a few things to find the problem myself. I thought that was why I paid them $80 for them to identify the problem. Unfortunately, my experience wasn’t great. The staff didn’t communicate with me, and no one made an effort to be friendly. They weren’t rude, but the overall service felt cold and unhelpful. I asked to speak with the mechanic who serviced my truck, it was the same vibe. I understand things can be complicated, but if it were my business I wouldn’t charge someone when I couldn’t give them any answers. Respectfully I felt like I paid for nothing. I hope they improve their communication and make things right for future customers.

Juan Torres

★★★★★

5 months ago

They fixed everything that I told them what was wrong with my 2002 mustang gt. Is a little pricey but I'm happy everything was done professionally. Thanks birdsong automotive.

Holt L.

★★★★★

5 months ago

This was my second time coming to Birdsong. My first time I came in to have them replace my headlights and level them. I made an appointment and brought it in and they had it ready to be picked up in two hours. Pretty good for having other customers in front of me I feel. The latest one was 10/23/25 and I had them replace the front axle brakes. Jason, who I called before I came in, was really helpful and told me a ballpark price I could expect and told me to come in, in the morning to have it done quickly. I brought it in and once they got to it, they inspected my car and the brakes. They informed me of other issues I was not aware of and printed me out a page of repairs that they felt I needed to do for my vehicle. I really appreciated this as it allows me to plan for the repairs and know the ones that need to be done sooner. Brad invited me to come look at my car in their bay, and he, Jason, and and the mechanic working on my car helped explain everything they saw and, recommended what services I needed for my brakes. As I'm not a mechanic It really helped know what needed to be fixed and why. I think if they're willing to bring you in the bay and show you things, it shows that they aren't trying to hide anything and they stand behind their work. They started their work and when the brakes were fixed, the price they quoted me, was the price I paid. No surprises, or instances of 'Oh well, once we got under there, we saw you probably needed this. So we did it.' There are some things I need to do, but they ask to get permission before they do anything. In summary, I would recommend these people to anyone. Honest, nice and helpful. They don't shame you for not wanting to do a service if you're doing things on a budget. If you haven't been I would recommend trying them out.

Katie Huey

★★★★★

3 months ago

Love the tire department! Courteous, helpful and treated with respect. Sometimes that’s hard when you’re a woman because men make the assumption you don’t know anything and talk down to women. This tire department was amazing. All women take note!

James Herron

★★★★★

4 months ago

I had my alignment checked, I was very pleased with the service attendant. I told him I went to college at South Plains for Auto Tech and if anyone working there went. He said that there was a person there. The shop looked amazing the employees were friendly, made me feel like I came to a place that cared about their customers. I would recommend this place to all my friends and colleagues.

Noel

★★★★★

4 months ago

Birdsong Automotive is AWESOME! I was having an extreme vehicle issue and they got me in immediately and solved the problem within an hour! Fast, courteous and reasonably priced!! Thank you Jason and your crew, I believe I found my new favorite mechanic shop!! Noel

ArthurMorgan

★★★★★

3 weeks ago

Best price on a service I found after 3 quotes, and had it done unbelievably fast. Will be coming back for any future car repair needs.

Jerome S

★★★★★

3 months ago

Upon explaining the problems we were having with the car, they diagnosed it in a short amount of time, and did quality work at a reasonable price. We will definitely use Birdsong Automotive again!

David Hill

★★★★★

a month ago

Brad has done a lot of work for us. They recently worked on my wife’s brakes. Got in and out the same day and we were very satisfied with the work and price.

Zak Cottrell

★★★★★

2 months ago

I took a vehicle in for a water pump that needed to be replaced. I did not have an appointment and they were able to work me in. The vehicle was completed the next day and for the price that I was quoted. They provided excellent customer service

Christopher Mars

★★★★★

a month ago

Great honest down to earth people no hidden cost we had that big ice storm and it was a week after before I could get down here to pick up the car they were very understanding great place to take your car we had a transmission put in drivers great

Brent Scott

★★★★★

4 months ago

Great service and price. Took a little longer than originally told but that’s part of getting job done right. Will definitely take my vehicles back.

Laurie Haney

★★★★★

4 months ago

Birdsong has taken care of my car, and my teenager’s car. They were easy to work with and did what was needed. We will use them again if we have any car or tire issues.

kenny burns

★☆☆☆☆

3 months ago

Took 12 year old truck in for front end shaking when coming to a stop. Was looking for an alignment and was told I needed new control arms and ball joints for $1100.00. Took to a friend for a second opinion and only needed a $150 turn of front rotors. Problem solved, no more shaking, and saved me $1000 at Christmas time Birdsong was going to charge me.