About Business
Residents of Lubbock, TX, Lubbock have long trusted Birdsong Automotive for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Brake shop, Car repair and maintenance service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 482 reviews. Throughout Lubbock, and particularly in Lubbock, TX, Birdsong Automotive is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Birdsong Automotive for any Car Repair inquiries or to schedule a visit to their Lubbock, TX facility.
Google Reviews
kenny burns
★
☆☆☆☆
3 months ago
Took 12 year old truck in for front end shaking when coming to a stop. Was looking for an alignment and was told I needed new control arms and ball joints for $1100.00. Took to a friend for a second opinion and only needed a $150 turn of front rotors. Problem solved, no more shaking, and saved me $1000 at Christmas time Birdsong was going to charge me.
Laurie Haney
★★★★★
4 months ago
Birdsong has taken care of my car, and my teenager’s car. They were easy to work with and did what was needed. We will use them again if we have any car or tire issues.
Brent Scott
★★★★★
4 months ago
Great service and price. Took a little longer than originally told but that’s part of getting job done right. Will definitely take my vehicles back.
Christopher Mars
★★★★★
a month ago
Great honest down to earth people no hidden cost we had that big ice storm and it was a week after before I could get down here to pick up the car they were very understanding great place to take your car we had a transmission put in drivers great
Zak Cottrell
★★★★★
2 months ago
I took a vehicle in for a water pump that needed to be replaced. I did not have an appointment and they were able to work me in. The vehicle was completed the next day and for the price that I was quoted. They provided excellent customer service
David Hill
★★★★★
a month ago
Brad has done a lot of work for us. They recently worked on my wife’s brakes. Got in and out the same day and we were very satisfied with the work and price.
Jerome S
★★★★★
3 months ago
Upon explaining the problems we were having with the car, they diagnosed it in a short amount of time, and did quality work at a reasonable price. We will definitely use Birdsong Automotive again!
ArthurMorgan
★★★★★
3 weeks ago
Best price on a service I found after 3 quotes, and had it done unbelievably fast. Will be coming back for any future car repair needs.
Noel
★★★★★
4 months ago
Birdsong Automotive is AWESOME! I was having an extreme vehicle issue and they got me in immediately and solved the problem within an hour! Fast, courteous and reasonably priced!! Thank you Jason and your crew, I believe I found my new favorite mechanic shop!! Noel
James Herron
★★★★★
4 months ago
I had my alignment checked, I was very pleased with the service attendant. I told him I went to college at South Plains for Auto Tech and if anyone working there went. He said that there was a person there. The shop looked amazing the employees were friendly, made me feel like I came to a place that cared about their customers. I would recommend this place to all my friends and colleagues.
Katie Huey
★★★★★
3 months ago
Love the tire department! Courteous, helpful and treated with respect. Sometimes that’s hard when you’re a woman because men make the assumption you don’t know anything and talk down to women. This tire department was amazing. All women take note!
Holt L.
★★★★★
5 months ago
This was my second time coming to Birdsong. My first time I came in to have them replace my headlights and level them. I made an appointment and brought it in and they had it ready to be picked up in two hours. Pretty good for having other customers in front of me I feel. The latest one was 10/23/25 and I had them replace the front axle brakes. Jason, who I called before I came in, was really helpful and told me a ballpark price I could expect and told me to come in, in the morning to have it done quickly. I brought it in and once they got to it, they inspected my car and the brakes. They informed me of other issues I was not aware of and printed me out a page of repairs that they felt I needed to do for my vehicle. I really appreciated this as it allows me to plan for the repairs and know the ones that need to be done sooner. Brad invited me to come look at my car in their bay, and he, Jason, and and the mechanic working on my car helped explain everything they saw and, recommended what services I needed for my brakes. As I'm not a mechanic It really helped know what needed to be fixed and why. I think if they're willing to bring you in the bay and show you things, it shows that they aren't trying to hide anything and they stand behind their work. They started their work and when the brakes were fixed, the price they quoted me, was the price I paid. No surprises, or instances of 'Oh well, once we got under there, we saw you probably needed this. So we did it.' There are some things I need to do, but they ask to get permission before they do anything. In summary, I would recommend these people to anyone. Honest, nice and helpful. They don't shame you for not wanting to do a service if you're doing things on a budget. If you haven't been I would recommend trying them out.
Juan Torres
★★★★★
5 months ago
They fixed everything that I told them what was wrong with my 2002 mustang gt. Is a little pricey but I'm happy everything was done professionally. Thanks birdsong automotive.
Johnny Wilson
★
☆☆☆☆
4 months ago
I took my truck in for repairs and after a day or two they called me and told me that it would be better for me to take it somewhere else. (Which is fine with me). But they still charged me the diagnostic fee of $80 even though they couldn’t tell me what was wrong with my truck. As a matter of fact they printed out a paper telling me to take it home and test a few things to find the problem myself. I thought that was why I paid them $80 for them to identify the problem. Unfortunately, my experience wasn’t great. The staff didn’t communicate with me, and no one made an effort to be friendly. They weren’t rude, but the overall service felt cold and unhelpful. I asked to speak with the mechanic who serviced my truck, it was the same vibe. I understand things can be complicated, but if it were my business I wouldn’t charge someone when I couldn’t give them any answers. Respectfully I felt like I paid for nothing. I hope they improve their communication and make things right for future customers.
Andrew Azab
★★★★★
a month ago
Birdsong did great work on my wife’s car. They were able to do all the scheduled maintenance by the book and did it well including rear differential fluid replacement, oil change, alignment. Very satisfied and very reasonable.
Will Harper
★★★★★
a month ago
Honest people. Went in for brakes because I was told by a different big box business that I needed them. So I went to Birdsong to have them done, turns out my brakes still had more than enough life in them and Birdsong took to time to let me know. I appreciate the honestly and the next time repairs or maintenance is needed, Birdsong is the answer in my book.
Cadan Neighbors
★★★★★
2 months ago
Birdsong Automotive was amazing. They listened to my concerns about the sound I heard in my car. They understood that it was most likely the brakes and they were able to get the car in the shop right away. They had it fixed by the next day. They were kind, courteous, and expedient.
Adam Pardue
★★★★★
2 months ago
I have been taking all of my vehicles to Birdsong for years now. They have always been great to work with and helpful in how they communicate. With four cars, oil changes, repairs, maintenance, etc., it is great to have people you can trust. I cannot say enough good about the business. I write this today because I sent my daughter to get her oil changed today because I just did not have time to do it myself. I want to share just a few words from her texts verbatim (4 of them)... Text 1 "I get treated like a princess here, I like it" Text 2 "They also cleaned my windshield and checked my filters and something else but I don’t remember what it was" Text 3 "They don’t try to be sneaky with things and don’t try to upcharge me bc I’m a little girl" Text 4 THEY DONT TAKE ADVANTAGE OF MY NAÏVETÉ Yes, this is funny, but also important for people to know when looking where to take their car for maintenance or repairs. Thank you Birdsong. I have always been a fan, as has my family, but it is hard not to take notice when your family is treated like royalty:)! Adam
Heath Bivens
★★★★★
3 weeks ago
Jim Koonsman in the tire department did a fantastic job getting me in and out. Great service and will be continuing to use him for all of my work and families vehicles. Highly recommend Jim and the many services that Birdsong has to offer.
Stephanie Grande
★★★★★
5 months ago
Went to Birdsong to purchase my daily tires for the upcoming winter season. I brought in my own set of wheels and got my car back within the day! Extra points to Derek for adding in the weights to balance the wheel behind the spokes so they aren’t easily seen. These tiny touches go the long way!
