About Business
Mavis Tires & Brakes is a leading Car Repair specialist serving the Lubbock, TX, Lubbock area. They provide a wide variety of solutions, including Tire shop, Auto repair shop, Brake shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 2575 verified reviews, their reputation precedes them. As a locally-owned business in Lubbock, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lubbock, TX.
Google Reviews
Anty Johnson
★★★★★
2 months ago
I had a great experience at Mavis Tire & Brake Services in Lubbock. The staff was friendly, professional, and took the time to explain everything clearly without trying to upsell me. My service was done quickly, and the pricing was fair and transparent. It’s hard to find honest and efficient auto service, but this location definitely delivers. I’ll be coming back and highly recommend
Sarah Olvera
★★★★★
11 months ago
Mavis is a place where you can expect quality service and quality people. Every time I visit, I’m greeted by friendly employees who genuinely enjoy their work. The waiting area is always spotless, featuring comfortable chairs, coffee for patrons, outlets to charge your devices, and large windows that offer a clear view of the vehicles they’re working on. This establishment embodies a clean, professional, and friendly atmosphere, and I’ll definitely be returning in the future.They even allowed my vicious pooch to hang out with me. Thanks guys, it’s always a pleasure.
Jaime Saldivar
★★★★★
a month ago
Had an active flat, stopped by. Got checked in quick. Tires were 10 yrs old. Got a good price on tires. Needed to be at work at a certain time frame. Had it all done by the time needed. My car is a 90s model. They checked everything out and gave me a report. I can comeback at anytime to get whatever work I need done. Tires carried are good known brands. Comes with free balance and rotation and flats. Ive always been a loyal discount tire guy, but sometimes there are deals that are way better and give you a real discount. Even a 20 dollar discount added to my charge by the way. I fully recommend seeing Jonah at Mavis tire off slide.
Aaron Hays
★★★★★
2 months ago
Alex did a fantastic job working with me to find a repair and appropriate financing that worked with my budget. I had expected after the initial quote that I would end up having to tow my car off of the lot. Instead the store manager gave me a massive discount. I felt like they cared about getting me back on the road. I will definitely come here the next time I need a repair.
Jesalina Muniz
★★★★★
a month ago
Brought my car in for a brake check, Mitchell and Jonah and the staff were very thorough! They checked the entire brake system, pads and tires in a timely manner. Everything on my car was in great shape still and they never tried to upsale or pressure me into getting unnecessary work done. Pricing is unbeatable here! First time going here and definitely will use them again in the future!
Philip Robb
★★★★★
a month ago
Wow stopped with what turned out to be a minor brake emergency at 4pm. The very awesome people over here had me in and out! They didn’t overcharge me, they were unbelievably helpful and polite. Will absolutely come back again.
Brad Long
★★★★★
a month ago
I've done business here several times and every time has been a great experience. Today, I had an alignment and 3 tires fixed. Jonathan knew exactly what he was doing and did a professional job! Him and Alex were very helpful, knowledgeable and friendly! I highly recommend doing business here!
Samuel Borunda
★★★
☆☆
a month ago
Customer service is great but it shouldn't take an hour to rotate tires. The clear glass inside let's the customers watch as they work on your vehicle and I've been watching as they walk around my truck just looking at it and then walk away for a long time. Price is great though.
Joann Vega
★★★★★
a month ago
Alex, the manager and his crew went above and beyond! I worked all weekend nonstop and needed an alignment badly! I tried to get one on Friday and Saturday but they were very busy! Alex had his crew come to my work on Sunday morning to pick up my vehicle and did the alignment, then brought my vehicle back! On top of that, they had a coupon so I saved on my alignment as well! I will definitely be coming back for my oil changes and tires! Thank you guys and appreciate your hard work! God Bless!
j shoemo
★★★★★
2 months ago
Exceptional fast, friendly and efficient service. Will be going back to this location. Honest and reliable.
Ben Dubberly
★
☆☆☆☆
3 weeks ago
Don't buy tires here! I've bought two sets from Mavis, or what I thought was Mavis. Apparently there was a merger which changed the terms of their road hazard warranties. My original deal was rotate free, balance for $5 each. After the merger, they want $79.00 to balance all four. I wrote a review stating my position, and I was encouraged to call their Customer Solutions line. Their "solution" was to offer me a $20 voucher on future purchases--not the tires in question . . . ----SO---- If you want the same deal that you paid for throughout the life of the tires, DON'T BUY TIRES HERE.
Lincog
★★★★★
3 weeks ago
I showed up @ 8am one Saturday. The two young men that helped me did a great job taking care of my brake concerns. I found y’all on social media. Truly top service and customer care.
Alexus Rodriguez
★★★★★
2 weeks ago
Thank you Mitchell for getting my tire taken care of in a quick manner! You’re very professional and it was also very convenient with you guys being open on a Sunday afternoon! Thank you for what you did!
Shalaina Storts
★★★★★
a month ago
Their service was amazing and Alex P. Was very helpful and kind. They put a new tire on our car and they checked all tires to make sure everything was good and they got us on the road in like 30 min. We will be going back.
Daniel Mauricio
★★★★★
2 weeks ago
Definitely switched from their competitors shop to Mavis on slide because of Alex and Mitchell. Perfect service and better prices! Thank you guys for being in Lubbock Tx.
Rosario Carrasco
★★★★★
a month ago
Great experience, fast and reliable. Great help; called few minutes before closing with a flat tire and got great service , really appreciate there hard work!!👏thank you for ur help Alex and Joseph 🙌
Tyrese Stauffer
★★★★★
5 months ago
had an amazing experience getting my tires switched today! Michel was super friendly, professional, and really knew what he was doing. He went above and beyond to make sure everything was done quickly and safely. It’s not often you come across someone who genuinely cares about doing a great job and helping customers out. Thanks again, Michel — you made the whole process stress-free and easy. Highly recommend!
Neil Slater
★
☆☆☆☆
6 months ago
This is what happened to my tire after getting my front end alignment here and then I drove to Michigan and back. Now, they say, "we don't care." I paid for an alignment three times here because they didn't tell me I would need to get it done again after I changed the struts, and then I had to change the struts again because one broke. So, after paying for three alignments and the last one ruining my tire, they want me to pay again. Forget people who care more about greed than doing their job properly.
Mirly Mungia
★★★★★
4 months ago
I had an amazing experience at this tire shop! Jonah was incredibly helpful and made sure I was taken care of, even though I came in close to closing time. The tire tech who worked on my car was also so kind and patient. I truly appreciate their professionalism and willingness to help even at the end of their day. Highly recommend this place—excellent service and genuine people!
Wayne Schurmann
★★★★★
Edited 2 months ago
They took me in at the end of the day and worked after hours to get my tire patched. Great customer service. They took great care of me again today. I highly recommend this business location to everyone. 5 stars for sure.
