About Business
Blackline Auto Care brings expert Car Repair solutions to the local community in Garland, TX, Garland. From Auto repair shop, Auto air conditioning service, Auto electrical service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Garland, TX appreciate their attention to detail, leading to a consistent 4.9/5 rating from 298 reviewers. By focusing on the specific requirements of the Garland, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Garland, TX and beyond.
Google Reviews
Marion Turner
★★★★★
a month ago
BMW X5 Happy Customer!!! I had the rear main seal and oil pan gasket replaced on my BMW X5 at Blackline Auto Repair, and I couldn’t be happier with the experience. From start to finish, the team was professional, knowledgeable, and transparent about the entire process. They took the time to explain the repairs, provided clear pricing, and kept me updated throughout the job. The quality of the work is excellent no leaks, no issues, and my X5 runs perfectly. It’s clear they know BMWs inside and out and take pride in doing the job right. The shop was clean, the turnaround time was reasonable, and the customer service was top-notch. If you’re looking for a trustworthy shop that specializes in high-end vehicles and stands behind their work, I highly recommend Blackline Auto Repair. I’ll definitely be bringing my car back for future service!
Yolanda carreon
★★★★★
5 months ago
I went in for a brake pad checkup, and the customer service was excellent from start to finish. The team made me feel comfortable and explained everything about my vehicle in a way that was easy to understand. What really stood out were the videos they sent showing exactly what the technician was doing that transparency was impressive. I also appreciated being able to go to the back and see what they were explaining in person. Overall, everyone there made me feel confident about bringing my vehicle in for any service. I’ll definitely be recommending them! 😊👏
rico thompson
★★★★★
2 months ago
Great service and Boris is the ultimate professional he really cares. Boris is what customer service standard. The work they performed on my daughters car was fully guaranteed she brought back for the same problem and they fixed it with out any hesitation and didn't try to charge her for an imaginary problem. I fully recommend them for their car service. Especially for those that don't trust mechanics and those that are not sure on how car repairs work.
Jonnathan Menendez
★★★★★
3 months ago
Borris went above & beyond to provide great customer service! The cost was reasonable and fair. Overall, I’m very satisfied with my first visit. I’ll be sure to come back again!
C. Foster
★★★★★
6 months ago
I recently had the pleasure of using Black Line Auto Care for my vehicle, and I can confidently say they exceeded all my expectations! The staff was incredibly professional, knowledgeable, and friendly. They took the time to thoroughly explain the services my car needed and offered honest advice without any upselling. The quality of the work was top-notch, and my car runs smoother than ever. The pricing was fair, and the turnaround time was quick. I highly recommend BlackLine Auto Care, and make sure to ask for Boris as your point of contact!
W. K. Cotton
★★★★★
5 months ago
Great service. Repaired oil leak—replaced valve covers, gaskets, turbo gaskets on 3.5L Eco Boost F150. Completed on time and as quoted. It has been a week and no leaks whatsoever!
Jasmyn Beasley
★★★★★
7 months ago
I’m really grateful for this repair shop! They always take great care of me and my car. It’s funny, whenever I mention my car, they instantly know who I am. The team is transparent and fair with their pricing, which makes me feel confident bringing my car here. I’ve recommended them to friends and family, and everyone has been just as happy with the service.
Lisa Bailey
★★★★★
5 months ago
Boris was so kind and he took the time to show me pictures of the parts that were wrong with my truck and showed me what they were going to fix. Show me what it look like. Show me the part after it came off. Show me the new part that went on my truck made sure that I understood Everything that was being done. They kept me informed. They are amazing. I will not take my truck anywhere else.
Jr Mndza
★★★★★
7 months ago
Let me just start off by saying that if I could give Blackline auto 10 stars I would. Borris and the guys at Blackline are hand down some of the best out there when it comes to good, honest and reliable work. The communication was exceptional and I love that they send you photos and pictures with thorough information along the way. That made me feel much better and involved with everything that was going on with our ford edge...no shop that I have dealt with has been this awesome and they now have me as a lifelong customer...they don't BS you ...they are meticulous with their craft and that's truly a rare gem in the automotive industry. If you use them you will not regret it and I will be recommending them to all my friends and family! Bravo Black line , borris and the team. 10 stars! ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐
Stacee McDonald
★★★★★
3 months ago
Boris was very knowledgeable and kind when I called. He was so helpful and upfront about the service(s) that may be done and the wait time. Highly recommend Blackline!!!
Si Bui
★★★★★
5 months ago
My car reported an engine check error and needed to replace the coolant water pump. Blackline Auto Care advised and replaced the part quickly at a reasonable price. Thank you.
elijah h
★★★★★
2 months ago
They did such a great job explaining the problem to me by providing photos and videos. I highly recommend and would definitely come back for any future car problems.
Harshith
★★★★★
9 months ago
Very good place and they are genuine. I went for a pre-purchase inspection of a used car, and they told me every minute detail about it. They even charged me less than what they initially quoted. I ended up buying the car, and it lasted me a very long time. I would definitely recommend their service.
Israel Salazar
★
☆☆☆☆
a year ago
I fell for the reviews and they did the complete apposite, they only fixed half of the problems on my car with wordplay making it seem like all the issues on my car would be solved you can get better service for half the price somewhere else. WOULD NOT RECOMMEND!!!
La Miskey Dillon
★★★★★
7 years ago
This is a great shop! As a woman you want to find a mechanic you can trust. The way these guys work is if they can't explain it and SHOW YOU in real time they cannot sell it to you. That's amazing for me. I have trusted them with my AC work and many other things that I need fixed on my BMW. I will be back and I know they can handle the work. I'm in and out quickly with an appointment and their communication is top notch.
Vasily Dmitrievsky
★★★★★
4 years ago
Service is good, staff is professional and polite. The waiting area has wi-fi, coffee, comfortable chair and sofa, as well as TV.
Christopher Coffel
★★★★★
2 months ago
Exceptional service! Blackline keeps you informed about the progress of the diagnosis and repair of your vehicle.
Orrin Kinion
★★★★★
a year ago
This shop is absolutely the best in town! Boris was fantastic and kept me updated constantly with the status of my vehicle. The rest of the staff were extremely polite and professional. The videos they provided along with commentary from the tech inspecting my vehicle are simply amazing. Blackline will be my only go to for all my auto repair needs going forward.
Tim Busbee
★★★★★
7 years ago
When I bought my new vehicle I was experiencing crazy problems with. Multiple lights were going off on my dash, and I couldn't accelerate past 35 mph. A friend referred me to Blackline Auto Care. Not only did they diagnosed my car and fixed it within the week, they also offered to check my AC and charge it as well! Excellent care and quality work from professionals. Would highly recommend.
Luis
★★★★★
a year ago
We can not say more positive things about the guys at Blackline. Their customer service is amazing, and they are super honest. Each time, they take the time to explain everything in detail and answer our questions in a very positive and professional way. They are very transparent if there are any repairs that my car does or doesn't need, their prices are very reasonable, and they will not charge for anything that is unnecessary.
