Blue Star RV

Taylar Duffy

★★★★★

6 months ago

We had an amazing experience with Blue Star RV! We flew from North Carolina to pick up the RV and even before we got there Mike was super helpful and kind during the process, helping us feel confident in our decision. The buying process was smooth and stress-free—everything was explained clearly, and they were upfront and honest about costs, warranties, and maintenance. We felt supported the whole way through. What really stood out was their customer service. Everyone felt like friends! Our RV has been great so far, and we couldn’t be happier with the decision to purchase from Blue Star RV. If you’re looking for a trustworthy, professional, and friendly RV dealership, I highly recommend them. They truly care about their customers and go above and beyond to make the experience enjoyable.

Texas Critical Care Medic

★★★★★

6 months ago

Absolutely amazing customer experience, from start to delivery. I had been following Blue Star on Facebook for a few years often window shopping, while browsing one day, an RV that suited my exact needs popped up, and I started the conversation. The communication was great, the sales team listened to every need I conveyed, and answered every question I could come up with. The purchase process was painless, and quick. I had questions about the finance and other contracts and they were explained very detailed and thoroughly to my benefit. Because my job has me tied up pretty much 24/7, to say I was worried about the delivery process would be an understatement. The delivery process was as smooth as silk, the gentleman that was doing the delivery of the RV treated it as if it was his own, contacted me the morning he was hooking up and heading out, and then when he was getting into my area so I had adequate time to leave my work area and meet him at the RV site. He also took time to explain things regarding towing, what to look for, and what to look out for. I can't say enough great things about the team at Blue Star RV, I just wish I could give them more than 5 Stars...

Lynne F10

★★★★★

9 months ago

Absolutely outstanding experience! We have owned several travel trailers (from several dealers throughout Michigan) and were ready to transition to a motorhome. We did a significant amount of research on models…and dealers. Blue Star not only lives up to their exceptional reputation, they exceed it. From Sales (Mike) to Finance (Jared) to Orientation/Service (Josh), they were like buying from family. We highly recommend Blue Star…and will continue to refer anyone looking to purchase a quality RV to give them a call!

Michelle Phillips

★★★★★

3 months ago

Blue Star RV and Brandon are at the top of my “favorites”. I am a full time RVer and due to some tragic circumstances I found myself needing a new RV. Found 2014 Thor Chateau 31L on FB Marketplace. Reached out and within about 7 days my new home was delivered from Michigan to Houston, TX. Brandon was so helpful and on more than one occasion, took extra photos and videos to send to me. Did a FaceTime call with me so I could tour the RV. Blue Star not only transported my new home 1200 miles, but Jack, the friendly transport driver, was kind enough to move my old RV out of my site and moved the new one in for me. During the worst possible time in my life and saddled with making huge decisions, Blue Star and Brandon made the situation as easy and painless as possible. I will never buy another RV from anyone other than Blue Star RV.

Holly Whitehead

★★★★★

9 months ago

Michael Cohen made our purchase at Blue Star RV so easy. We upgraded to a Cedar Creek Champagne 38EL Fifth Wheel. He made sure we got the right hitch and all the Blue Star staff taught us all the ins and outs of the new rv. No hidden fees, no extra charges, NO games. We highly recommend them!!

Kay Johnson

★★★★★

10 months ago

Michael was so wonderful to work with and we received a very fair offer on our rig price. They were quick and efficient with all processes and Jack was a very comfortable person to handle the pick up for transfer. In our experience, Blue Star employees gave 5 star service😊

tom paulik

★★★★★

2 years ago

I had a great experience. I traded in a Heartland Fuel toy hauler. I feel I got a fair trade-in price. I also feel the price of the fully painted Heartland Road Warrior I purchased was incredible. Ed the owner, and his team did everything they could to help me. They even let me camp overnight in the lot, hooked me up to power, and filled the tank with water so I didn't have to drive back across the state the same day. This was a great experience! I will be back for my next one in the future. I will be recommending them to anyone I know that is looking for a camper. Thank you very much!

Kevin Rose

★☆☆☆☆

6 months ago

OK let’s start off with yes when I got the camper22 months ago I was happy, 5 star happy! Everything looked great as far as I could tell other than the auto leveling system which they said they would fix. Paid cash and out the door! Couple of weeks later the part they thought it needed came in and the system still did not work. Brandon noted a couple of loose screws on the front of the slide out and said I may want to put a couple of screws in it and caulk it along trim, I did this. So, Brandon took the trailer back to the shop and they said they found a cut wire. Brandon brought it back and still did not work! After contacting the manufacturer of the leveling unit turns out the new board would not work with the old board! Not their fault, they got new board and installed and it worked. Late in year could not use camper as wife was out of vacation by this point. Fast forward another year not able to use camper due to medical issues (breast cancer and treatment for wife). Notice ants in camper when showing camper to mother. Put slide outs out and notice that the spot that was noted before by Brandon as needing screws has not only the previous screws but all were loose and flooring is noticeably dropped and punky. Hence the carpenter ants that just love wet wood. I call Brandon and tell him the issue and yes before the boss/owner jumps in and says as he does on every bad review “Michigan is a buy as is state to bad”. I know this I told Brandon I was taking care of my wife and could they have someone come down and look and give me and estimate he says sure and he would give service a note. I was willing to pay for repairs even though I really figured this had been going on since before I bought the unit (because yes I do know Michigan is a “buy as is state”) A week and half later no call or anything so I had a dental appointment in Holland and I figured I would stop in and ask what the status is. Brandon was not there and someone else said sure they would let him know and they would set something up. So, I left and got call from them when I was half way home and asked if they would just have Brandon call me after they were done with there cookout. Well Brandon did not call and Nikki their service person called a week later and said no they do not do any “house calls” and the soonest she could get me in is a month! So, I called Brandon up and he said no they don’t do “house calls” anymore! (Gee why did he not say this the first time I called?) But yet he and another person had told me for 2 weeks they would set it up. So, is Nikki there only service person that no one could call for 2 weeks? OK so yes, I know Michigan is a” buy as is state” before the owner chimes in! Kind of sad so many 5-star reviews and all the one stars have the same response “Michigan is a buy as is state” you should have known better! This I was told by repair facility probably started before I got this unit!

Margaret Finnerin

★★★★★

a month ago

I cannot say enough good things about Blue Star RV. From beginning to end selling my RV to them was an absolute pleasure. Special thanks to Brandon and Stephanie for being so patient and kind helping me through the process. My experience with them was an absolute 10 out of 10.

JoLane Tomlinson

★★★★★

5 months ago

We highly recommend Blue Star RV! They make it easy to access the RV's they have for sale. Our salesman, Brandon VanKampen, was excellent. He was knowledgeable, respectful, responsive, a great listener, and took care of every detail for us. It's a relaxed sales approach which we appreciate. At the same time, every single person we came in contact with, greeted us and went out of their way to assist us. Jared in financing is really great at his job. He shared pertinent information with no pressure. You will love Blue Star's business model for selling used RV's.

Candace Spears

★★★★★

a month ago

We purchased a used Class A motorhome from Blue Star and could not be happier. They took care of the concerns we had, and even topped off the fuel tank before we picked the unit up. Mike, our salesman, and Jarrod in the closing office made the transaction easy. Nicky did a great job detailing the unit and Noel, the service manager, made sure the unit was ready to roll. This is our new go-to dealership.

Jim Nicholas

★★★★★

6 months ago

Thank you, Matt & team! You all are incredibly gifted at what you do and how you conduct your business. We couldn't be happier with our new coach and are so excited to make the best memories in "Ruthie" (named appropriately for my Mom who loved to travel, but passed away in 2020). We owe that to you and your wonderful team! Cheers to you 🎉🍻🎉🍻!

Desiree Brooks

★★★★★

3 months ago

Our salesman Josh was the farthest from pushy. We walked in 30 minutes before close on a Saturday, and the camper had been moved. The owner let us go and look at it regardless. They knew our timeline and checked in every once in a while. We were given a thorough walkthrough prior to signing the papers. Absolute straight shooters. This was our first “big” RV purchase and they made the entire process seamless!

Chad House

★★★★★

5 months ago

Great team of folks at Blue Star RV! Our sales rep - Josh Aldrich was friendly, knowledgeable and easy to work with. The entire staff upon delivery of our "Previously Enjoyed" Motorhome went smooth. Ryan one of the techs did a detailed walk thru of the unit and explained everything we needed to know. Jared in finance was great and made the buying process easy. We look forward to future travels.

Ashley Bultema

★★★★★

3 weeks ago

Blue Star RV is top notch, we had great service and are extremely happy with our new RV! Mike Coron was an excellent salesman, Jared was fantastic in loans, and all of the service staff is 10/10. Extremely happy, would absolutely recommend!

Annie Nelson

★★★★★

4 months ago

We recently purchased a used travel trailer from Blue Star RV and had an amazing experience! The team was incredibly flexible with scheduling since we were traveling from Ohio to Michigan. During the inspection, they took extra time to address the few small issues we found, which gave us complete confidence in our purchase. Josh, Jason, and Buddy were all fantastic to work with—friendly, professional and very customer-focused. What stood out most was that there were no high-pressure sales tactics at all, making the entire process stress-free and simple. We couldn’t be happier with our trailer and the service we received. If you’re looking for a used RV, we 100% recommend Blue Star RV!

Ryan

★★★★★

a month ago

We were very happy to purchase our new to us 2023 toy hauler. Brandon made this a very smooth process from Start to finish. Being an out of state buyer with a trade in travel trailer, he answered all Of our questions, sent us videos and pictures. We would definitely recommend you check them out! Great to work with!