Bob's Auto Services

Dariu

★★★★★

6 months ago

Bob's was a savior when my vehicle broke down in the middle of the road. Jonathan, I believe the manager, was able to help fit me in when my vehicle needed repairs. After they finished inspecting the vehicle, Jonathan was able to tell me exactly what was wrong, what might have caused this to happen and what was the correction and outcome of the repairs would be. In my case, my Engine Control Module failed on my Chevrolet Tahoe due to water damage that caused the module to short out. They were able to order the computer module, have it reprogrammed and I was in and out within a few days. Shops like Bob's are very hard to find these days with upfront and clear communication. I know nothing about cars, asked lots and lots of questions and every time I would get an honest and upfront answer to it. He even guided me and even had a very long discussion with me about my car's maintenance schedule and what to possibly look for at my car's age and mileage. I've never had a mechanic that would go this in depth with me about my vehicle, it makes me realize that there are people out there that care about their profession and not because to make a quick buck. I found my new trusted mechanic that I can rely on. Thank You Bob's!

Erica Lee

★★★★★

6 months ago

I’ve been bringing my Toyota Rav 4 to Bob the day we bought it, every time the vehicle has a problem, it was repaired accurately and on time. Most recently I had to replace the brake pads and rotors due to rust, they accommodated me last minute and worked with me within my budget to ensure quality was never compromised. My next service is due for tune up as I approach 100,000 miles. Will be back to Bobs when the time comes!

Kevin Quan

★★★★★

6 months ago

I’ve been bringing my family vehicles to Bobs for over 20 years. My most recent service was for the Lexus Shocks. They were bouncy and leaking oil. Jason diagnosed the concern I was having within an hour, gave me quality parts at a reasonable rate. Not only did he ensure to have it done within the same day so that I can have my car to go to work the next day but also showed me what was done and explained everything detail by detail, I had a lot of questions and he took the necessary steps to make sure I understood by explaining it to me as if I was 5 years old. Jason is one of those mechanics that are hard to find, I value the relationship I have with him. Thank you for taking care of my cars!

Krishin Asnani

★★★★★

9 months ago

I don’t have a car, but if I did, I’d take it to Bob. Look at the signage alone — day-glo yellow, emblazoned with screaming red Chinese letters proclaiming its name and function. The energy maybe misplaced, but magnetic. My car would be drawn in automatically. . It would nose into the garage, open its hood like a mouth, and wait — patiently — for dentist to begin: oil change, brake fix, lube job. Whatever it takes to become a clean machine, a dream of a machine. Bob, take me.

Brianna Stevens

★★★★★

7 months ago

Took my Honda hrv here to get a bunch of work done (oil change, smog, break pad replacement, brake fluid change). First off, they were very clear and upfront with the cost estimates of each item I was asking (initially asked for them to take a look at my brake pads to see how long they had left in them). When they had finished assessing the brakes they again clearly broke down and explained everything that needed to be done and why with the costs. Even with the added labor of the brakes and bake fluid change they got everything same day. Very reasonable prices, excellent communication, great customer service. Bob’s is such a great shop to take your car to if you need any repairs, cannot recommend them enough.

Sanee Iqbal

★★★★★

5 months ago

I just bought a car a few days ago and needed an inspection and some maintenance work. They were kind and open with their suggestions and quick to respond. Some of the services were preventative and some were needed work. Glad I found my new local shop! Thank you J&J and Carlos!

Brian Zhou

★★★★★

6 months ago

My vehicle broke down in the city, Jonathan was able to coordinate a tow and have our vehicle towed to his shop the same day. Jonathan from Bob’s was able to give me an answer the same day on what repairs were needed along with the turnaround time. They diagnosed the problem and found a loose wiring on the fuel injector causing the vehicle to turn off by itself due to it not being grounded properly. Professional and accurate diagnostics. I was in and out the same day! Thank you to Jonathan and the team at Bobs for resolving this so quickly.

Conor Mehan

★★☆☆☆

6 months ago

Took my audi a3 in for an A/C repair. They installed a new compressor and recharged the freon. It stopped cooling within 2 days. I brought the car in several times for them to diagnose. Scheduling was challenging. They even did another repair to the cooling system since this job and didn't get around to checking the leaking A/C system. After 1 year of failed appointments I still don't have a working A/C and will be repairing this else where.

Gabriela Ojalvo

★★★★★

6 months ago

They were able to schedule an appt quickly, not only attend to my original oil change but helped me with additional maintenance as came up during the appt. They were honest and transparent - very much appreciated!

Genny Robinson

★★★★★

11 months ago

I brought my car in for a Smog check and they ended up finding a nail that was in my tire that another shop missed. I had been stopping to get air in my tire every month for a year, and they fixed it in 30 minutes. I’m so grateful they offered to check! It was all around a great experience and will definitely go back if I need any work done on my car in the future. It was affordable and all of the staff was incredibly nice!

Tom Ado

★★★★★

5 years ago

I came to this auto shop to have some new headlights installed on my car. The mechanic, Jason, was super helpful. He gave me a reasonable price for the work that needed to be done. He saw how dirty the exterior of my car was and gave me a free wash with it! Not only that, Jason stayed after hours to help me with all this. Very nice guy.

Callan Brakeman

★★★★★

3 months ago

Had a good experience, they fit me in last minute right before Thanksgiving so I could drive home for the holidays! Provided very friendly customer service and were clear and communicative about what they were doing and what the costs were.

jessica wong

★★★★★

a year ago

I brought my car in for several services: a check engine light issue, oil change, brake pad replacement, and rear wheel replacement. They communicated clearly and transparently, walking me through what needed to be done and providing updates along the way. I appreciated how professional and friendly everyone was. Would definitely recommend this shop if you need reliable and honest car care!

Jack Viani

★☆☆☆☆

11 months ago

BEWARE OF SCAMMER. We came to get a screw removed from a tire. Before signing any paperwork or giving us an estimate, an employee started working on the tire (my partner was watching him) while I was speaking with the owner. He pulled the screw, which had not punctured through the tire, and then punctured the sidewall of the tire with the repair tool. Then the owner and I came over and he demanded we buy a new tire. Thankfully I realized they were trying to scam me and refused. After a fair amount of arguing, they gave up and put a temporary patch in the tire. The employee who punctured the tire apologized and said “sorry my boss just wants money”. I think that speaks for itself. Avoid this shop if you can, as they will likely try to scam you too.

Daniel Duan

★★★★★

11 months ago

The ower checked our all tires carefully，did not find any problem and then fixed the view of board，finally explained what happened， perfect skilled and service

Mark Pivek

★★★★★

8 months ago

Stopped by Bob’s Auto Service to get my windshield wipers fixed, and they took care of it free of charge. Super friendly, quick, and helpful—great experience all around. Highly recommend!

Stephen Bandrowsky

★★★★★

11 months ago

Great service! Came in for an oil change and tire rotation towards the end of the day and they were able to fit me in same day and complete the service in an hour & 15 minutes. Will definitely plan on using them for future maintenance!