Brake Masters

Julia Frye

★★★★★

8 months ago

I took my car here 3 months ago for an alignment. It was easy to make an appointment and once I was there, they were quick and efficient. The customer service was great by the gentleman at the counter. Unfortunately, I got into an accident and hit a couple of coyotes at once a couple of weeks ago. I thought I'd better bring the car back in case the alignment was off. Brake Masters was so friendly and accommodating. Although, it was 3 months ago when I first came in, I spoke to Josue on the phone and he said they'd check the alignment for me and do any service for the car if necessary and to just come on in. That eased my mind and a couple of days later, I arrived. Josue and the other gentleman (who helped me previously at my first visit) welcomed me and made sure I was taken care of. They are very friendly and so helpful there at Brake Masters and have great customer service. Thanks to them my car is good again and back on the road!

Chris Lunden

★★★★★

5 years ago

Brought my Camaro to have the brakes flushed. Service is excellent. Jaime the guy that worked on my brakes, always took extra care to cover the fenders to protect the paint. He was knowledgeable about his work. Alvaro worked the front desk. He was friendly and offered great customer service. He was flexible with my issues. They also offer many other services than just brakes. Oil change, differential seal replacement, alternator replacement and many other services. 12,000/1 year warranty on most parts and labor. Some parts offer lifetime warranty.

Jackie Neely

★★★★★

3 years ago

I've heard of this place and decided to give it a try when my coolant was low. We were immediately greeted with friendly faces but the one that stands out the most to me was Alvaro! He was so kind and patient, a great listener to all my questions and even made some great suggestions for further care of my car. I will definitely be back whenever my car has needs!

Shane

★★★★★

a year ago

I’ve been coming here for years, and have never had a bad experience. The last time I came here Omar and the team went the extra mile and caught an issue with my vehicle that another dealer had caused and brought it to my attention at no addition cost. Service hits different when they have the knowledge and experience to match!

Sara Dooley

★★★★★

a year ago

I was recommended this place from a friend. I took my car in today because my check engine light came on and my brakes have been squeaky. They were very helpful and clearly gave me their recommendations. The guy at the front desk named Jesus was friendly and helpful! I was in a bit of a time crunch and they got my car ready by the time I needed it. Will be coming back for future car needs

Deanna “Dinah” Armendariz

★★★★★

9 months ago

This is the only place I take my car. I'm always untrusting at car repair shops because I'm a woman and sometimes they tend to take advantage when you don't know what you're dealing with. But I have the most trust and Brake Masters all the stuff is amazing.

William Barron

★★★★★

9 months ago

The employees at Brake Masters in Fontana were courteous, professional, and experts at their craft. Jesus(the service manager) was extremely helpful in getting my vehicle serviced as soon as possible and repaired exceeded manufacturer standards. Please recognize Brake Masters in Fontana for the expertise and professionalism that they provide.

Johanna Arellano

★★☆☆☆

a year ago

The front desk guy was rude, did not offer any coupons, AAA discount or possible healthcare/military discounts. said my breaks were 60% good in the back and 80% good in the front. $70 just to get it looked at. was out in 40 min but the rude service makes me not want to go back

Abdullah Hussein

★★★★★

2 years ago

Great service at a price $60 lower than what my dealer quoted me for the front brakes. They also give you a lifetime warranty on the brakes. Larry was very friendly and helped me with a smile on his face. Norberto, the mechanic that worked on my car, was very friendly as well and did a fantastic job. Thanks guys!

Msfrenchie_saysay K

★★★★★

5 years ago

I was referred to this place and boy was I glad. I shopped around before I went and they had the best prices. I didn't feel over priced or ripped off at all. The staff were amazingly polite and helpful. They answered all my questions and had no problem checking their work when I had concerns about my air conditioning. They kept in contact with me the whole time about my services and my vehicle. I felt safe leaving my car with them. Crazy part is they completed the work in half the time I was expecting. I had family business to attend to and they were so accommodating. I will be returning and referring my friends. If they see this thanks guys, I highly appreciated your services. I'll be back soon.😁

Adrian Vega

★★★★★

a year ago

Place is great. they handled my var for the past two years and it runs better then it ever has. Everytime I come in no hassle and straight to work love the service and shoutout Jesus and the mechanics 10/10

Crypto Jo

★★★★★

2 years ago

Made an appointment by phone with Larry, he got me right in at the agreed upon time as soon as I arrived. Got a four wheel alignment done in roughly 45 minutes or so. Staff was very professional during my visit. Will be returning if I'm in the area and need some work done!

Chinmonmon

★★★★★

a year ago

Great place, they helped me out with my fj cruiser alignment after getting a tire installed. Worker Jesus was very helpful and made the process easy

Nick Falini

★★★★★

3 years ago

Larry and Al took amazing care of me and my vehicle. My car had a faulty brake light sensor and they were able to replace that and do my alignment fast! Great conversation with them as well. Honest and sincere service! Thank you guys!

Jessica V.

★★★★★

a year ago

I was sent over by America's Tire to have Brake Masters repair a stripped bolt. The associates at Brake Masters were pleasant, helpful, and relatively quick. The location was clean and comfortable.

Elvin Urbina

★★★★★

4 years ago

Super honest workers won't do any jobs u don't need just to make money off you. The quality of work is as if it was their own car! They definitely take care of you here plus they have good coupons to save $$$ on their website

Chad Conners

★★★★★

a year ago

I have been coming here for awhile now there amazing staff Jesus has always gone above and beyond for his customer anyway he can I can say I found a place I can trust and depend on with any of my car needs top tier customer service for a car place is quite impressive tbh