Bristow's Auto Repair

Jason Rankin

★★★★★

Edited a year ago

My classic car was towed to Bristow’s completely seized up. It was freshly detailed at the time of its arrival and also when I pulled out of there. It was closely diagnosed as they made sure every step of the way that I wanted to proceed as the labor and parts started to add up. All the while, making sure I was satisfied. Also, in depth discussions as well as educational elements were always involved relating to my classic vehicle and the necessary of particular parts and fabrication work and custom work was always described in great detail and a lot of the times simplified so I could understand what needed to be done at that step or process. I am delighted to have been able to have Pete and his team show me around either in the office or shop floor.

Daniel

★★★★★

3 months ago

Took my 2024 BMW M240i in for an oil change and it was done quickly and the car is running perfectly!

R R

★★★★★

5 months ago

Bristow's Auto Repair located in Tacoma, WA is a fine establishment for your automotive needs. The Technicians provide services to vintage or modern day vehicles. The Service writers are professionals and skilled at listening and understanding what your needs are and that they are met to your highest standards. For your modern day or vintage automotive needs, please give Bristow's Auto Repair located in Tacoma, WA a try. You will not be diaappointed. Honorable mention goes to the final front office staff that is a professional as well as well mannered and his name, Sparky (names have changed to protect the identity). He is a beautiful black lab that is well mannered, loving and will greet you upon your arrival. When visitinig, make sure you say hi to him. Every experience is an individual experience. Just understand that this was my personal experience based on the current front office staff and technicians. (as of 09/2025)

Kiyosato Okamot

★★★★★

a month ago

Everything was great. I was very happy at the end result. The mechanic named Will did very good job clean meticulous. I love it. Y’all are nice people.!!

Denise Brown

★★★★★

7 months ago

I was interested in buying a used car and brought it to Bristow’s for a comprehensive inspection. It was such a great experience. They did a thorough job of checking out the vehicle, provided full documentation, and gave me an authentic, honest, real recommendation for how I should proceed. The fellow I spoke with was patient, kind, a ln excellent communicator, thoughtful and measured - and I just never would have expected to have such a wonderful experience. I am so thankful I went to them!! Can I give more stars than 5 please?? They absolutely deserve it!

duc900ssusa

★★★★★

9 months ago

I had the Bristow team align my son’s track car recently. They listened to my setup request, and we then agreed on the settings. They then methodically went through the steps to make it happen. They ran into a small problem but took the time to fix it before completing the work. I definitely recommend them for their attention to detail.

Matthew Behr

★★★★★

5 months ago

Great service! Had an issue that required a tow and Bristow’s was able to get me in on short notice and back on the road again quickly. Communication was great and very thorough. Would highly recommend for all your Porsche needs.

Marco Bellutta

★☆☆☆☆

4 months ago

Do not take your old Alfa here. They barely know what they're doing. They ruined the driveshaft in my Alfa 75 after having it for close to 6 months. They'll promise timelines just to disappoint you and extend them. If they think you'll accept work, they'll go ahead and start working on it without your permission and try to charge you for it. They'll return your car in worse shape. On one occasion the car came back with the handbrake not adjusted and the steering wheel on at an angle. Now the exhaust is hanging lower than it should. Goes to show you the attention to detail they simply refuse to have. On top of all that their prices are over the top. Especially considering what they deliver. Avoid for the safety of your Alfa.

Harry Jackson

★★★★★

a month ago

Great people, skilled and knowledgeable too! Service department was clean and organized... including some memorable gems on display. I recommend them highly.

Colette Kaperick

★★★★★

7 months ago

My vehicle was serviced with excellent treatment. The tech was even able to do a repair for me without ordering parts which saved me a lot. The Bristow's team treat you and your vehicle with the respect and consideration that other businesses don't. Pete has built his reputation on respecting people, being trust worthy, and high performing service. Seeing Duke is a bonus!

Karrie Zylstra

★★★★★

3 months ago

The service was wonderful. The humans did a great job making the repairs I needed at a reasonable price and shop dog Duke made the experience especially welcoming. I will definitely be back!

Barry Johnson

★★★★★

a year ago

Brought my recently acquired 1982 Fiat Spider in for timing belt and overall safety check. Bristows were able to get the vehicle in right away, and they outlined needed repairs prioritizing those best completed together. Quality work and how's that Bristow's takes pride in working on your car. Scott stayed in touch, and the owner (Pete) even got his hands dirty. Sign of a good shop in my experience. Pete even took some time to share some tips about my old classic, and connect me to some monthly gatherings. Great to have a team that appreciates your car as much as you do!

Matt Hew

★★★★★

10 months ago

I’ve used Bristows for both my porsche cayman gts and my porsche macan and they have been fantastic. The staff is beyond friendly and accommodating, and Duke goes above and beyond greeting customers. I consistently recommend these folks to everyone. Plus you get to see awesome cars while you’re there.

Your Moms

★★★★★

a year ago

The DEF fuel line on my 2014 Jeep Grand Cherokee Eco Diesel (his name is PAUL) got ripped out going over the pass. It also damaged the DEF fuel filter. I was having a hard time finding anyone who would work on it. Or even return my call. I thought I might have to figure out how to fix it myself. So, I started to look for the parts. When I did finally get a response, the quotes were very high! For the amount the shop near to me quoted, I could have bought the parts 4 times over. Then I saw the IG ad for Bristow's. We messaged back and forth. Then Kathy gave me a call to set up a time to bring it in. She got me in the next day. I dropped PAUL off on Tuesday (they gave me a ride home too) and they had him all fixed and ready by Friday afternoon!!!!! They probably would have had it fixed and ready to go the same day if they didn't have to wait for the dealership to send the parts. They were very friendly, fast, and very efficient. They made me feel welcomed and even giggled when I told them "He's name is PAUL." I'm not sure if its family owned, but it felt that way. They definitely earned my business!!! Hopefully PAUL won't need anymore work, other than regular maintenance. But I know I will Definitely bring him back to Pete and the team for all his future needs! YOU GUYS ARE AWESOME!!!!!! THANKS FOR FIXING PAUL!!!!!!

Steven Boyd

★★★★★

11 months ago

Bristow's was able to accept our disabled and towed in to shop Jeep Grand Cherokee and had it repaired by the next day! Everyone in the shop was kind and easy to work with.

Macky Swoboda

★★★★★

2 months ago

Great service. I had an issue with my car and took it to four places that could not find the problem and this place was able to figure it out. They are a little pricey, but it’s worth it when you need it.

parker mosman

★★★★★

4 months ago

Listen-up people.. I had the mother of an issue with my parking brake. Four different shops said the same thing. Parker you are all set... gimmie that money and be gone. Each time the brake would fail. Not this time