Reviews
Trudy O
★★★★☆ a month ago
Calum Ridley
After trying to get an oil change at Valveline but being told my oil filter was ‘too tight’, the team here at Bryan’s were able to take it off with ease and complete a full oil change right there and then! They were so helpful, shout out to Tiye for being super helpful and informative too - she even ran out to get a special filter for me. Above and beyond service! Thanks guys.
★★★★★ 4 months ago
Taylor Lassiter
I had my headlights replaced by Bryan’s auto and then had a vehicle inspection at a different establishment. My vehicle failed inspection due to turn signal lights not working. I was told that the mechanic improperly installed my headlights. I returned to Bryan’s auto to have the headlights fixed and they were able to fix the problem. I was told that the turn signals were missing lightbulbs and they were able to put new bulbs in. I was then told I needed to pay over $150 in labor for the fix. I disagreed and said that the original mechanic should have either A) told me that I was missing bulbs and my vehicle would not pass inspection prior to changing the headlights or B) receive a refund for the oversight. Instead I was told this was at the discretion of the mechanic to fail to notify me or even check to see that all lights were working properly after completing the install. Due to these low standards and business practices I can’t recommend Bryan’s auto repair.
★☆☆☆☆ 6 months ago
Chris
Orlando and the crew are awesome
★★★★★ 8 months ago
j350znc
★☆☆☆☆ 9 months ago
Ramelle french
★★★★★ 9 months ago
thewell roundedmama
Amazing service. We lost our tire on Capital BLVD and we are not from the area. So I picked the first garage with good reviews and This place deserves 10 stars. Affordable and fair and got us back on the road within 3 hours.
★★★★★ 10 months ago
Vicente Rodriguez
Overall I had a great experience! They were able to diagnose my AC system and fixed the same day. They have worked on several of my cars and can say that I trust them a lot.
★★★★★ 10 months ago
Taylor Myers
Great, honest, thorough shop. Great commitment to customer service. Really appreciate their service on a last minute ordeal.
★★★★★ 10 months ago
Isaiah Withers
Very unprofessional mechanic shop to say the least. Took my wife’s car here to get the transmission looked at ended up getting over charged which wasn’t communicated and her safeguard being taken off which we did not give them consent to do. After addressing them on the safeguard they became confrontational and argumentative and straight up lied about the full situation. You have to constantly call to see if they finished your car because they will not I repeat will not give you updates. I would not recommend this place to no one at all horrible services. You have been warned again.
Update : I have seen that the owner has responded to my comment about my experience at Bryan’s auto repair. This proves my point that the people responsible are liars and still will not take responsibility for removing the piece without our consent . I spoke to every single person responsible face to face and I thought we had an understanding that there lack of communication, dishonesty and professionalism is why we will not be returning. This is even more of a reason to not go to this mechanic shop filled with liars and no accountability. You have been warned again do not go to this place. I will spread the word to all my connections in the RDU area to avoid this place.
★☆☆☆☆ 10 months ago
Jack Gall
Great shop with very nice employees. It’s hard to find a good honest auto repair shop, and these guys are it. We were new to the area and they took great care of us 10/10 recommend
★★★★★ 10 months ago
Dawn Terrell-Myers
★★☆☆☆ a year ago
Mark Ellingwood
I had never been to this auto shop before but I needed to have my headlight bulb replaced. ( I used to do this myself but newer vehicles you have to take apart the entire front grill assembly so @#×$ that.) They did a great job in a timely manner and at a reasonable price. I would recommend them and if I need more service done I will take my vehicle here.
★★★★★ a year ago
Tom D
They fitted me in at short notice when I needed someone to look at a car I wanted to buy. The inspection was thorough and efficient. Very friendly service.
★★★★★ a year ago
Arely Salas
★★★☆☆ a year ago
jorge gonzalez cardona
Avoid this place just bad owner. Eviten este lugar trabajan malo y el dueño es un asco de persona.
★☆☆☆☆ a year ago