Burns Motors - Mission

Rating: ★★★★★ 4.5 / 5 (158 Reviews)

Burns Motors - Mission is a Car Dealer located in Burns Motors - Mission, 2205 E Expressway 83, Mission, TX 78572

Listing Status: Verified & Active | Last data verification: Mar 03, 2026

Working Hours

Monday: Open (9 AM–8 PM)
Tuesday: Open (9 AM–8 PM)
Wednesday: Open (9 AM–8 PM)
Thursday: Open (9 AM–8 PM)
Friday: Open (9 AM–6:30 PM)
Saturday: Open (9 AM–6 PM)
Sunday: Closed

Reviews

Israel Ruiz

Great experience at this location , Ms Sheryl thank you for your help and time you were amazing 👏 excellent customer service.... amazing customer service. God Bless!!
★★★★★ a year ago

Jessica Salinas

Salesmen was so informative, quick, & professional. The financial manager was also so kind and informative I’m glad I came here made me feel welcomed!
★★★★★ a year ago

Israel Ruiz

Great experience at this location , Ms Sheryl thank you for your help and time you were amazing 👏 excellent customer service.... amazing customer service. God Bless!!
★★★★★ a year ago

Robert McCrea

Burns Motors Mission is The Valleys 5 Star Dodge Plymouth Chrysler RAM and Jeep store. I have been buying from Joe and his team for over 10years and just purchased my New 2023 RAM 1500 Lonestar and I always get World Class Customer Service. Thank you Joe Fig and your team atBurns Motors Mission, Texas.
★★★★★ 2 years ago

Jessica Salinas

Salesmen was so informative, quick, & professional. The financial manager was also so kind and informative I’m glad I came here made me feel welcomed!
★★★★★ a year ago

Laura Ramos Moreno

Loved the process! My salesman Victor made the purchase so easy!
★★★★★ 2 months ago

Robert McCrea

Mark

Top notch customer service! Everyone was courteous and professional. We drove out with what we wanted. We Highly recommend Burns Motors in Mission.
★★★★★ 2 years ago

Laura Ramos Moreno

Loved the process! My salesman Victor made the purchase so easy!
★★★★★ 2 months ago

Gilberto Gutierrez

It was a straightforward, haggle free, pressure free on add ons or additional packages from Robert Lopez and Jesus Puga. I was out with my new vehicle within an hour.
★★★★★ 4 months ago

Mark

Top notch customer service! Everyone was courteous and professional. We drove out with what we wanted. We Highly recommend Burns Motors in Mission.
★★★★★ 2 years ago

Geoff Adams

Lencho was great. We thoroughly enjoyed the process. Much less paperwork than Wisconsin.
★★★★★ a month ago

Gilberto Gutierrez

It was a straightforward, haggle free, pressure free on add ons or additional packages from Robert Lopez and Jesus Puga. I was out with my new vehicle within an hour.
★★★★★ 4 months ago

Debbie Brennan

They gave me great service sales man Eluid was very honest and really want to thank him for having us wait to get the truck of our dream. I have bought 3 dodge trucks parts service are great and oil changes are done with no problems I really recommend Burns motors especially financing thank you so much
★★★★★ 5 years ago

Geoff Adams

Lencho was great. We thoroughly enjoyed the process. Much less paperwork than Wisconsin.
★★★★★ a month ago

farooq ahmed

I recently purchased a 2021 ford bronco sports from Burns Motors The buying process itself was smooth, and the sales representative was friendly and helpful during the initial stage. I appreciated the flexibility and the time they took to finalize the deal. However, shortly after picking up the car, I noticed a few issues—gear shifting problems, noise while turning, and an A/C issue. I brought these up right away, and while I was advised to take the car to a Ford dealership (since it’s still under warranty), I wish more support had come from the dealership itself, especially right after a major purchase. To be fair, the sales rep did communicate, and eventually agreed with my decision to take it to a different Ford location that had a shorter wait. But I believe the after-sales service experience could be improved to reflect better customer care, especially for those spending $27k+. Overall, bad sales experience but room for improvement on the post-sale support side. Hoping the dealership can work on making this part as strong as their front-end service.
★★★★★ 6 months ago

Debbie Brennan

Rebecca Saenz

These people !!! Omg I can’t thank them enough , when I need help the most they came through fast reliable and most of all HONEST !! Thank you Ivar Cantu for everything and everyone else that made this happen for me forever grateful!!!
★★★★★ a month ago

farooq ahmed

Jonathan Salinas

Great buying experience. Great customer service. I would recommend to anybody looking to get into a good affordable new ride!
★★★★★ a year ago

Rebecca Saenz

Joseph Guerrero

Friendly staff who treated us like Family. The manager made sure to get us into the right vehicle. Sales representatives were very attentive and made sure every detail mattered.
★★★★★ 4 months ago

Jonathan Salinas

Great buying experience. Great customer service. I would recommend to anybody looking to get into a good affordable new ride!
★★★★★ a year ago

Joe King

Got a 2023 Jeep Gladiator in march and in less than 6 months started having issues with it. I’m out of state at the moment so I told them I got it checked out and the let them know the batteries were no good, the guy I spoke to told me to take it the to nearest Jeep dealership that my warranty should come it. I did just what they told me to be told that is wasn’t going to be covered. Now I have to spend $150 for getting it check out and another $450 for new batteries and I have to spend more for labor. I feel like I just got ripped off.
★★★★★ 5 months ago

Joseph Guerrero

Pablo

Amazing service, worker Kevin rios helped me get my first scat pack my dream car for such a low monthly payment.
★★★★★ 6 months ago

Joe King

Jose Delgado

I had an excellent experience working with kevin rios. From the moment I walked onto the lot, they were welcoming, knowledgeable, and genuinely focused on helping me find the right car rather than just making a sale. They took the time to answer all of my questions, explained the details clearly, and made the entire process smooth and stress-free. What really stood out was their professionalism and patience.there was never any pressure, just honest guidance and support. They went above and beyond to make sure I was comfortable with my decision and left confident in my purchase. If you’re looking for someone who truly cares about their customers and delivers top-notch service, I highly recommend KEVIN I’ll definitely be coming back and sending friends and family their way!
★★★★★ 6 months ago

Pablo

Amazing service, worker Kevin rios helped me get my first scat pack my dream car for such a low monthly payment.
★★★★★ 6 months ago

Mike Martinez

Thanks a MILLION to Robert Rangel..!! He helped me out A LOT with choosing the Jeep I took home. Excellent service.... and a super nice guy.! Again, Thank you VERY much..!!!
★★★★★ a month ago

Jose Delgado

STEPHANIE

Ivar Cantù great salesman, this is the second time he helps us get a vehicle. We are leaving here very satisfied and content with our purchase.. so come on by Burns Motors in mission…
★★★★★ a month ago

Mike Martinez

Stephanie Gonzalez

I purchased a vehicle from Burns Motors in Mission, TX back in July, and months later I still do not have my registration or plates. My registration was rejected twice by the DMV due to missing documentation that Burns Motors failed to submit—yet throughout this entire process, I was repeatedly told that the issue was “my problem” and that nothing had been done wrong on their end. I took time off work, visited multiple DMV offices, and even went to other Jeep dealerships trying to find someone who could help, because Burns Motors kept dismissing me and providing no guidance. At one point, I was even told to register my vehicle at an address I don’t live at—essentially being encouraged to break the law. Their solution was to “cancel everything and mail me a check,” instead of fixing the mistakes they caused. A package containing important documents was supposedly mailed to me, but it was delivered to the wrong address. When I pointed this out and explained I never received it, my message was ignored. Communication has been rude, inconsistent, and completely unprofessional. I am now left driving with expired temporary tags, at risk of being stopped or fined, all because Burns Motors could not properly complete their responsibilities. After months of giving them every opportunity to resolve this, I still have no registration and no real assistance. I strongly advise others to think twice before purchasing from Burns Motors. The lack of accountability, poor communication, and unwillingness to help has caused nothing but stress, wasted time, and unnecessary hardship.
★★★★★ 3 months ago

STEPHANIE