Google Reviews
Julynn Washington
★★★★★
5 months ago
I must say my first experience was an awesome experience. I have driven past this place so many times and didn't realize it was there. Unfortunately, I had a slow leak, so I search for a location near me and found C & J. I was hoping for a simple tire plug with a quick in and out visit. Unfortunately, that was not the case and I needed a new tire. Long story short the the business was clean and welcoming. The staff was courteous and super nice. They went beyond measure to accommodate me within reason, and it was much appreciated considering all I had going on. The prices are reasonable in comparison to competitors, I will be returning soon. So if you are in need of the services they provide, I recommend checking them out.
Austin L.
★★★★★
11 months ago
i reached out initially to get a quote for an alignment. i was quoted by james $128 after taxes. he was super friendly and helpful and promised my car be done no later than end of day. they don't do appointments, only walk ins. i came in on a thursday afternoon and was in and out within an hour. the lady at the front was super friendly and helpful. they also offer free coffee and drinks for $1. they do offer military discounts on oil changes and other services, but not alignments. i was super happy with the service provided, the professionalism of the staff, and pricing. would definitely come again in the future.
Douglas Leland
★
☆☆☆☆
Edited 11 months ago
Horrible experience. Knew needed brakes all around but not expecting amateur hour. Brakes were installed along with a new master cylinder. At the same time I was told that I needed a new power booster by the owner. Point blank said it was defective. Next day, Friday, at pick up I was told the owner was away on vacation and that the job was complete using the old power booster. Somehow it got better overnight, low and behold they couldn't source a new one right away. But wait, there's more. Over the weekend the master cylinder poops the bed and I'm awash in power steering fluid (photos). Fast forward to Monday, now they determine the master cylinder was defective and replace it. Btw, master cylinders come with fluid for the express purpose of ascertaining that there aren't any seal or other manufacturing defects. Offered no offset to my having to get Black's tire (fortunately open on Saturday) diagnose the issue. But wait, there's more...Now Tuesday, the brakes lock up. Manage to return the vehicle, no thanks to CJ, and of course the owner is on vacation all week. They will not allow me to, or have him contact me, bless their hearts. But wait, there's more. For the Coup de Gras, a new diagnosis...we just discovered your calipers and hoses are defective and will need another thou+ to fix my brakes. Did not even mention if the pads or rotors were scoured or impacted. Now come to find out that the mechanic either removed or neglected to put on the plastic cap on the front of the master cylinder, get this, twice. The rubber sleeve detached from the master cylinder body causing the failure, twice! There is nothing wrong with the calipers or hoses. Pics of all the above and what right looks like. Zero stars is a more fitting rating
Mike Dolan
★★★★★
2 months ago
Just want to shout-out C&J. I have been going here for over 13 years. They've never done me wrong, and give me affordable and timely servicing every time. Even today when they were slammed, they got me in and out faster and cheaper than the corporate shop near my house. Only ever owned two vehicles, but they alone have taken care of them for me.
Tanisha Davis
★★★★★
4 months ago
C and J saved us so much money!! I walked in on Monday, dropped off my car on Tuesday, and was back on the road by Thursday!! They accepted my repair request from another company and saved us $500++ of what the other company quoted us! It was our 1st time there and the customer service was top tier!! I spoke with Emily and Leslie and these ladies helped us out to the best of their abilities. I will definitely spread the good news of how great of a car repair shop this is! Thanks again!!
Lewillis Wilson
★★★★★
5 months ago
From One Veteran to Another – The Best Shop Near Fort Bragg! I’ve been coming to this veteran-owned shop for over two years, and I can honestly say it’s the best place around Fort Bragg, NC, to get your vehicle serviced. The owner is fair, honest, and professional — qualities that really stand out these days. Whether you need an oil change, Cadillac converter repair, or any type of maintenance, this is the place to go. From one veteran to another, I truly appreciate their integrity and dedication. Highly recommend checking them out — you won’t be disappointed!
Jesseka Foxx
★
☆☆☆☆
3 months ago
AVOID AT ALL COSTS. My husband warned me but I didn't listen. Wasted $450+ for a job they didnt even do correctly. I went to get a sensor installed, and turns out it was never even plugged in. Husband needed something that is typically simple, for him to have to pay another $200 to have another mechanic help him get his car out of gear. Know Im not getting my money back and wouldn't trust them to so call correct it .... so hope this saves someone $500.
Stephen Edgerton
★★★★★
8 months ago
Was recommended this place a few yrs ago when I got stationed here. Trustworthy mechanics is all you need to know. If it needs to be done, they are going to do it with quality. If it doesn't, they will also let you know. I've always been treated right here. Inspections, tires, engine work, I get it all done here. Fast and reliable.
Joshua Lunsford
★★★★★
3 weeks ago
Ask for Steven. He is now a new owner there and will take care of you. You can talk to him honestly and he will do the same.
Stephanie N
★★
☆☆☆
4 years ago
Prior to today, our loyalty was with C & J Auto, and had today gone differently we would have remained loyal, but we will NEVER be back. We went in on 07/15 at 0730 to drop off our STI for a regulator & motor for the drivers side window. We were informed it wouldn’t be ready until late afternoon which was no big deal…the afternoon arrived and we were contacted by a employee who wanted to let us know that the parts just came in and it won’t be done until tomorrow (07/16). Again it was no issue, and then today arrived…no call or anything so at 12:12pm we called them, we were informed that the parts that arrived were used so they sent them back and were having brand new ones delivered and they were going to get our STI fixed. We received a call about 15mins later stating they may or may not scratch the tint but they wanted to let us know just in case…which we appreciated. We went ahead and headed there since by the time we got there it would almost be finished if not already finished. Here is the kicker…PLEASE explain to me how you have mechanics who don’t know what they are doing? For you to come out to me and say that the mechanic who does know how to fix this, is busy so he can’t fix it….is absolutely ridiculous. You had my door completely apart my window out and everything yet you didn’t know how to properly fix it. So then why risk causing a bigger problem with a vehicle that doesn’t belong to you? You not only scratched my tint, but you couldn’t take 2 seconds to wipe all of your finger prints off my window. Clearly you don’t care about things when they aren’t yours, let alone keeping loyal customers. To say we are disappointed is a huge understatement, today spoke volumes and if this is how you’re running things now I promise you won’t last long.
Stacy Girardi
★★★★★
11 months ago
After shopping around for 3 years for a mechanic, I found C and J. They are very friendly and knowledgeable. I highly recommend. I will never take my cars anywhere else after coming here. Great customer service.
Lia Wright
★★★★★
a year ago
These folks genuine care for their customers and treat people with respect. Ashley at the front desk answered my call, I was 30mins away my check engine light came on. Within hours they ran diagnostics figured out the problem and fixed it. I was dreading this time as 2 months prior Toyota dealership projected I’d have this problem and estimated the cost equivalent to that of purchasing a new car. This team gave me a run down of what they did and fixed it at a consumer affordable price assuring me to return if anything arises. The owner (I think) came out to thank me for trusting them with my car when truly it’s the other way around, thank you C and J Auto Repair for saving this family some bills!
C W
★★★★★
a year ago
I've been here a few times for oil changes & inspection. Online special for full synthetic is a life saver with climbing prices for oil changes. Gentleman that runs the place is always courteous and has good customer service. I've had no issues with any of the mechanics - they seem to work diligently. Consistent service here. I've even seen them offer a shuttle ride to a customer. I've gone early after opening and got in and out within 45 minutes for oil change. I go here because the dealership is always booked and prices go up every time. I've had no problems with my vehicle here, and it's one of the very few places I trust in Fayetteville. They do not sell used tires.
Lisa Pia
★★★★★
a month ago
Got my car fixed fast reasonable prices can't complain
corbin nicholson
★★★★★
a year ago
Long winded review, but I must say that this is the most honest mechanic I have ever met. I had thought for sure that I had a leak in my heater core. I called around several places and C andJ auto gave me the cheapest quote. When I arrived, James was in the office and recommended that we do a diagnostic to make sure that this was going to be the issue before spending $1000. I figured why not. I was pleasantly surprised when I received a call that the service was going to be 10% of what they had quoted me. They didn’t just do the job and take my money when they easily could have. Thank you C and J auto for restoring my faith in mechanics and while I hope to not need you again soon, if I do, I’ll definitely be back! Lastly, James, thank you for your service!
Moses
★
☆☆☆☆
4 years ago
Ordered tire from SIMPLETIRE online and had it sent to C and J to install. They did the install and I requested for Wheel Alignment since I wanted to get everything done onetime at the same shop, which I truly regreted because their machine scrathed all four rims of my car. When I told them about it and even took my vehicle to them, they lied and claimed it was'nt their machine that caused the scratches to my four rims when in fact when I dropped off my car for tires installation, those scratches were not on the rims.
Shea27 Madi
★★★★★
a year ago
If you need vehicle repairs or even just a simple service, this is the place to go! They genuinely listen to your concerns and take time to help you. From the moment I walked in, Emily at the front desk was kind and understanding. I’ve visited this shop for two separate issues, and both times, they addressed my problems immediately. Emily coordinated with two different technicians who quickly diagnosed and fixed my truck. After going to two other auto shops for an oil change, where they over-tightened my oil cap and told me I’d need to visit a dealership for repairs, I was relieved to find CJ Tire and Auto. They also handled a canister purge valve replacement that I needed. Not long after dropping off my truck, they resolved both issues. I definitely recommend this place for any vehicle needs you may have!
Olivia Kohlmann
★★★★★
a year ago
5⭐️ walked in and was assisted right away. SUPER nice people. James was very sweet and took some time to have a conversation with me & was helpful in explaining all the parts and what’s happening with my car. Will be back & will recommend this shop to anyone!
Sarah Jordan Holcombe
★★★★★
Edited a year ago
My husband and I have used C and J for about 5 years now. They’re really great and take care of you like you’re one of their own. Most recently I had a tired issue and was worried because of holiday travel. I popped in just before they were closing because I felt it was best to try and see if they could fit me in, though I didn’t expect anything. They were gracious and worked me in. I’m sure it was an inconvenience, but it was one they were willing to take to ensure I felt good about traveling. I’m grateful for their help!
Charles Jenkins
★★★★★
a year ago
My neighbor Tony Mastrogiannis referred me after getting a questionable quote for repairs for on another mechanic. C&J quote was bout $1200 less to provide the same services. Upon their inspection they found a miss diagnosis from the previous mechanic. They had the work done the same day. James and his team had great customer service and felt like they were upfront and honest with me. It was a good overall value. I will use there services in the future.
