Caliber Collision

Carlos Montoya

★☆☆☆☆

3 years ago

They are not licensed mechanics through dealers. My car shutdown January 5 at 12:05 pm on the 405 freeway due to inexperienced mechanics they forgot to connect parts the reason my car shutdown the mechanic admitted to forgetting because he was busy. Also Luis the manager disrespectful tried brushing the problem on me saying it was not their error. This business is better off closed they have too many bad reviews I don’t understand why insurance companies are continuing business with this place. They turn cars into lemons here.

Rob Ant

★★★★★

2 months ago

Carlos was amazing he went beyond measure to make sure my wife was comfortable and satisfied thanks again carlos and the rest of your crew

jacqueline johnston

★★★★★

2 months ago

I'am very pleased with the repair service and also customer service I received from Caliber Collision on Prairie in Hawthorne, Ca.

S O

★★★★★

3 weeks ago

Costomer service was excellent No long line The repairs are fabulous and on time Able to deliver before the set deadline

Jose Manuel Soria

★★★★★

Edited a year ago

I would like to update my previous post. It looks like this company has taken the feedback that was given in the past and made a complete change from the inside out. I recently was a victim of a crime to my vehicle and despite that situation, I knew I had to come to caliber collision to get my vehicle repaired been in an accident or any kind of collision with your vehicle is always a big inconvenience as soon as I walked in the door, Carlos was there to greet me in a very polite manner and quickly began to do his assessment of my vehicle and give me all the information I needed as well as providing me an estimated time of completion for my vehicle. The front desk was able to contact enterprise to ensure they pick me up from their site and provide my rental as soon as possible to make this process as easy as possible for me. I cannot express my sincere gratitude, not only for the work that they did, but to ensure that my vehicle was repaired properly and correctly. I would like knowledge that if anybody ever gets into a vehicle collision and they’re looking for a repair shop that’s gonna get their vehicle repaired to its original condition and if not, sometimes even better I would encourage you to come to caliber collision in the city of Hawthorne or any of their other sites to ensure you have your vehicle repaired to top quality. If you have a chance, go ahead and ask for Carlos he will take care of you.

Thomas Gilchrist

★★★★★

10 months ago

I have a 2010 Lexus RX450h SUV, that had minor damage from an small fender bender last month. Caliber Collison was extremely professional. Manager Neil assessed my damaged and took care of it. Now it It looks in mint condition again. Tanya and Claudia were delightful to work with too. I would definitely use Caliber Collison again for any body damage small or large.....They are the BEST!! Thomas

Andres Avalos

★★★★★

7 months ago

My car 🚗 is like new again thanks to the Caliber Collision team, located on prairie. The staff is fantastic and put me at ease through a scary time. They did a great job with answering my questions and explaining the process. They helped me plan a way to get home and to their location safely. The staff went above and beyond for me and I recommend Caliber Collision to everyone. If I need to get my car repaired again then I will come here. Thank you to the entire team and my AAA agent that told me about this location.

Dylan Stern

★★★★★

4 months ago

Amazing team! They were professional and did a fantastic job with our repair after a recent accident. Will definitely go back if I need additional repairs in the future

Luna Espinoza

★★★★★

a year ago

Got into a minor collision that left the front driver side door jammed, and the framing, dented and scratched (1st picture). With AAA and Caliber Collision, I was able to get my vehicle back less than a week, before their promised time. If you have an enterprise rental booked, Caliber will make sure enterprise picks you up once you drop off your vehicle for repairs. You can also drop off your rental once you pick up your vehicle. I got my car back in better condition than even before the collision had happened (2nd picture). Great customer service from beginning to end. All the staff was way more accommodating and friendly I had hoped for, especially Carlos.

Lewis Cox

★★★★★

2 years ago

My details on the repairs that was done, the quality of the work, being informative, the time that it took, and the customer service was absolutely impeccable!! Loved everything about my experience with caliber collision. Couldn’t go nowhere else!

Salvador Plascencia

★★★★★

a year ago

The homeboy C-LOS hooked it up. Very easy to work with. Communication was a 100%. Caliber collision took care of my tahoe to perfection. Shout out to C-LOS and the caliber collision team. Definitely would recommend them to anyone for automobile bodywork.

Andres Landa

★★★★★

4 months ago

Making a bad experience a good one, after having an accident and dealing with Insurance, Caliber Collsion made my experience with them the easiest and satisfying. They had my car ready when they promised and made the entire process simple and effortless. They even returned my Rental for me which saved me time and the need to ask for a ride

Amarian Samar

★★★★★

2 months ago

Best place to send your car and they have locations everywhere. Great customer service and awesome communication. My car was returned FULLY repaired with a complimentary car wash.

Lizz Motuapuaka

★★★★★

3 months ago

Caliber on Prarie is AMAZING!!! The customer Service from the front desk to the gentleman that assisted me thru the entire process was superb! So friendly, very helpful and kept us up to date with everything that was being done. And most importantly my car looks brand new!!!

Phyllis Bush

★★★★★

a month ago

Great Professional Service! They keep you well-informed on the status of your vehicle. Staff are friendly, lobby is clean and your vehicle will look brand new. Caliber Collision will always be where I take my car if I have the misfortune of being in another accident. Oh, did I mention how fast they finished my car...........A WHOLE WEEK EARLIER THAN EXPECTED!!!👍👍

Joe Rodriguez

★☆☆☆☆

3 months ago

I brought the vehicle in with some damage to the bumper, but it came back with paint damage. The excuse was that the paint was cheap, but I bought this car brand new from the dealership. Now I'm going to file a civil complaint to get it repaired. They're definitely not trustworthy to do business with.

Brandon Wyatt

★★★★★

a month ago

Caliber Collision did an amazing job. I was the main contact for the repair process and they let me know how things were going. I would rate them a 10/10 for their customer satisfaction repair quality. The customer service was perfection. My vehicle was ready 3 days early! I was kept informed the entire way. My car was super clean when I got it back. I would recommend them every time. I didn't need any additional work done after the repairs were made.