Caliber Collision

Sam Hayes

★★★★★

4 months ago

Caliber Collision was excellent in every way. They provided regular updates on the repair status. The workmanship was outstanding. Everything was completed earlier than promised.

Meg Smoris

★★★☆☆

5 months ago

I will advise to not be in a hurry to fill out their request to do a survey. Because they surely pressure you to as soon as you have your keys back in hand. Also if you have any parts interior or exterior that were not on your vehicle when it was purchased "new" they don't care if it's broken or out of place when they give you your keys back. Seems like whomever worked on my vehicle had a heck of a field day disassembling things that weren't even connected to what needed disconnecting. Instead of being mindful and careful to disconnect they just ripped right through it. Put it back to "appear" that it was fine just so they could get their great review. Didn't notice it until a few days later for one item and rhen a couple of weeks for another item. It's irritating to have to deal with it becausemy definitionof "like new" means i won'tget my car back with eztra broken items. They were trying to justify passing the buck to get out of paying for it. Now the work they did for repairs was decent. The paint color matches nicely and everything mechanically works as new. The time frame they gave for completion was a day sooner than they anticipated. They will fill you in on what part of the process they were on. This was a nice touch. Just don't go here if you have added items that weren't there when it was "like new".

Corben Karish

★★★★★

2 months ago

Did a great job on my car. Kept me informed throughout. Fit me in early. Got it done faster than their original estimate. Friendly and understanding.

Bull Malone

★★★★★

5 months ago

Caliber Collision did great job repairing my car after the accident, this company is very professional, completed the repair on the date it is estimated, and job done with good quality, plus Caliber texted me daily with repair progress, which reduced car owner lots of stress. Awesome company, highly recommended.

Corey Boone

★★★★★

5 months ago

Caliber Collision was a great place to take my vehicle for repairs! Everyone there was very helpful and professional to interact with and I was constantly updated with the process of my car being worked on. I would happily take my vehicle here again and recommend it to anyone who needs vehicle repair!

Alexis Steiner

★★★★★

3 months ago

Communication was great! Got my car back 2 days earlier then told. Everyone was sooo nice and respectful! Definitely glad my car went there after my accident to get fixed!

Amanda Lojewski

★★★★★

5 months ago

After my husband was recently in an accident, Rob at Caliber Collision came highly recommended to us. After our experience we understand why! Rob treated us like family, kept us informed throughout the entire process and even asked if we had questions while he was completing the work. When we received our car back we were over the top with the result. 5 stars doesn't do Rob's service justice - he deserves 1,000 stars! If we ever need his services again we will be going here and NOWHERE ELSE!

Israel Santana

★★★★★

4 months ago

I got rear ended in September and had to deal with an insurance nightmare. Rob was more than patient and responsive when it came to my concerns. I worked alongside him to get my repaired car back in my possession within a timely manner and it was a great experience to do so.

Renae Beckner

★★★★★

6 months ago

If I can give more than five stars rating I absolutely would. Caliber Collision provides outstanding services for my vehicles, and outstanding customer service. Greeting you with smiles and even having nice conversations while you wait for paperwork. What made it even more outstanding service, my truck done early. I will not go anywhere else for services for sure. Thank you, Calibers, and everyone working there for amazing service.

ciprian vinteler

★☆☆☆☆

4 months ago

This place is not good. I made a claim with my insurance company, and they recommended this place. They called me soon after and made an appointment for same day. Great right? Except when I got to my appointment the people there told me that the appointment was made by their company but from Texas and they do not have access to their appointment schedule. And their next open appointment was 3 weeks from that date. Great service.

Wally LeChat

★★★★★

a month ago

Best collision repair shop there is. Work is amazing. Communication is great. Can’t tell anything has ever been done to the car. Just perfect!

Megan Blankenhorn

★★★★★

a month ago

They did the repairs within a reasonable amount of time. Every single employee that I was in contact with was knowledgeable and respectful. Highly recommend

Dan Downing

★★★★★

a month ago

My fear bringing a 24 year old car in was that the thieves in insurance would declare it totaled. But the folks at Caliber were right on top and understanding. They did a top notch repair for a wonderful price, well below totaling value.

Deanna

★★★★★

4 months ago

I had an absolutely fantastic experience with Caliber Collision! From start to finish, they made the entire process stress-free and seamless. Scheduling my repairs was a breeze, and my point of contact, Jess, was amazing—always helpful and kept me informed every step of the way. They initially estimated about three weeks for parts and repairs, so I was pleasantly surprised when my car was ready in less than 10 business days! The quality of the repairs was excellent and completely met my expectations. One of the biggest conveniences was being able to handle the rental car right there on-site. I never had to worry about finding a ride or calling an Uber—everything was taken care of. Can I also just add that every single employee there was polite and friendly to anyone that came through the door? A+++++ for customer service all the way around. I truly hope I don’t need any more repairs anytime soon, but if I ever do, Caliber Collision will be my first choice. Thank you again for the outstanding service!

Jimmy Cocopop

★★★★★

2 weeks ago

File Annual Report Request Certificate Request Certificate Initial Filing Date 03/05/1982 Status Active Filing Type Foreign Business Corporation Registered Office 123 SOUTH BROAD STREET PHILADELPHIA, PA 19109-0 County: Philadelphia View History Goid View History Good Request Access Fair Request Access Fair

Greg Brown

★☆☆☆☆

3 weeks ago

I came to get my car repaired due to a hit and run driver and already being inconvenienced and due to a terrible situation. I was hoping to have the car back in better shape than I dropped it off but was wrong. The work was shotty and half assed, paint job was very messy and spilled out to non painted parts. There is not lots of noise coming from tires and the mechanic left a one of oily finger prints all over the interior or my car. I can clearly see any blemishes that were to be repaired looks like spray paint. And I found a number of broken pieces of parts all over the interior of my vehicle as well as a hand written list of work on other cars from mechanic in my trunk area. There are now scratches on my bumper which leads me to think that my car was damaged in their shop and repaired without notifying me? Also there is a huge rip in my door upholstery now that was never there before I dropped it off?! I am very disappointed in the lack of detail and professionalism that was to be done through a business that was supposed to be highly rated. This was my first and probably last experience with Caliber and I will be notifying my insurance company of my experience as well as leaving reviews online to mirror my experience. I take very good care of of my vehicles and had to come in due to a very disheartening criminal event that put alot of stress and frustration on me and my family. I now need to figure out how to get all of the extra issues that occurred at your shop fixed. I have faith with your shop and am very disappointed.

Kim Lofgren

★★★★★

6 months ago

Our car was side swiped while parked on the street. Caliber was amazing from start to finish. They kept us informed and updated frequently to let us know where we were at in the repair process. The had quoted us about 10 days to complete the repairs, better than we anticipated. The car was completed within 6. They did an amazing job, car looks brand new again. Very pleased. Rob was our contact and he was phenomenal.