About Business
Conveniently located in Grayslake, IL, Caliber Collision has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, Auto bodywork mechanic, Auto dent removal service, making them a top-choice Car Repair specialist in Round Lake Beach. Backed by 182 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Grayslake, IL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Caliber Collision is the go-to destination for quality and service in Grayslake, IL.
Google Reviews
Rita Elliott Greathouse
★★★★★
8 months ago
Edgar made our car look good as new. He was very professional and will return again if it is needed. Cecil Greathouse
Lisa MT
★★★★★
2 years ago
they did an excellent job with my Subaru after a minor crash. communicated well to myself and the insurance company. very professional, pleasant, and beautiful work! i hope i never need them again- but if I do? they will be our go-to. thanks Caliber!
Tim Arnold
★★★★
☆
a year ago
Ed, the manager at Caliber Collision, is committed to fixing your car quickly and efficiently. While I wish they had ordered the hard-to-get parts before disassembling my vehicle, as another shop had offered, once the parts arrived, the repairs were completed swiftly. When I noticed an issue, Ed immediately addressed it, ensuring our vehicle looks and works as good as new.
Jim Starwalt
★★★★★
a year ago
My buddy Gino referred me to Caliber in Grayslake when I got in an accident with my one year old suburban! I was crushed that my baby was now a mess. Well in such a short time that I could believe it when they called and said it was all done! They worked it out with my insurance for everything from the rental for me to use to getting the $13,000 worth of damage paid for. I m so happy that there is zero evidence that this ever happened. Thank you Caliber for such quality workmanship and great communication throughout the entire process!!! I highly recommend them.
Susan Burkhardt
★★★★★
8 months ago
If you want a company that stands behind their work, Caliber Collision is the place to go. I had an accident a year ago and Caliber Collision in Crystal Lake fixed my car to perfection. My damage was mostly to the front and one of my turn signals started acting up just recently. I called their shop in Crystal Lake where I had the original work done and asked if I could bring it into their new shop in Grayslake as I live in Round Lake. Edgar took care of me promptly and fixed what I needed looked at. They will return your car in tip top condition. I would never take my car any where else. Thank you Edgar in Grayslake and staff in Crystal Lake.
charles defilippis
★★★★★
9 months ago
Caliber collision in Grayslake, Il Did an excellent job on repairing my suv. There team was very friendly and professional. My suv was completed in time frame I was told and updated on quote and finished date. Definitely would use them if needed.
Raul Rosiles
★
☆☆☆☆
a year ago
The worst customer service ever such a bad quality work DO NOT ever recommend it?? Let’s put it this way. The only thing that I can tell you it’s that after three times my truck still not done such a bad quality work. AND they are still asking me to go back for the fourth time to fix it. Should I go? Let’s put it this way. They can’t even put the bed cover back on my truck right was leftover parts on the bed of the truck and extra parts?? I recommend everyone to put a flash light on the paint job and you will see two different colors ? It’s how bad they are
Kevin Haro
★★★★★
4 months ago
Great experience! Edgar kept me updated and my car was ready when promised!
xenia manon
★★★★★
a year ago
I had a great experience when I brought my car in for repairs. The team was professional, friendly, and took the time to explain what needed fixing in a way I could understand. They were transparent about pricing and got the work done quickly without compromising on quality.
fred heidecke
★★★★★
3 weeks ago
This repair shop was very communicative during the entire repair process. All issues have been resolved.
Matthew Mastandrea
★
☆☆☆☆
6 months ago
Customer service was awful, getting my vehicle serviced elsewhere. See, look how instead of reaching out directly to apologize and fix the issue they just send out a generic response instead of actually trying to mend the issue with the customer. You should have shame not pride
Realtor-Maritza
★★★★★
2 years ago
Impecable job on my car. Their updates were consistent and informative, keeping me looped in every step of the way, which is so reassuring when your car is in the shop. The end result was nothing short of excellence,my car looks and runs as if it's fresh off the lot. It's evident that Caliber Collision puts customer satisfaction and quality service at the top of their priorities. Highly recommend for anyone needing top-notch auto repairs.🚗
Elvi Iniguez
★★★★★
7 months ago
I can’t say enough good things about Caliber Collision and especially Edgar. From the moment I walked in with my mom to get her truck checked after a scratch that happened that same day, the staff welcomed us with so much kindness and understanding. We were devastated about the incident, but Edgar went above and beyond to help us, even with only 30 minutes left before closing. His patience, professionalism, and genuine care truly stood out. My dad has always trusted Caliber Collision, and now I see why, they never disappoint! Their customer service is excellent, and they make a stressful situation so much easier to handle. I highly recommend Caliber Collision for any collision needs. Thank you, Edgar, and the whole team for your outstanding service!
Thomas Drehobl
★★
☆☆☆
5 months ago
They didn't repair my truck in a timely fashion.,and I still have to go back to have my 4x4 decal replaced after they ripped it! Taking it out of the new package. Dissatisfied with my experience!
Daniel Morales
★★★★★
Edited 2 years ago
Edit Ed from caliber collision reached out to me Monday March 11th about my dissatisfaction of the paint and overspray on my car. I stopped by March 12th to show him the problem areas, and was reassured that they could take care of said issues in the paint in a day. I dropped the car off March 13th at 4:50 pm, I received a call the next day March 14th at 5:00 pm telling me my car was ready. I told him that I would be picking my car up Friday March 15th, I picked it up at around 12:10 pm looked at the the paint and door jambs and was satisfied that they resolved the initial problems I had and got it done when he said they can get it done. I am happy Ed reached out and wanted to work with me to resolve my issues with the paint and overspray. I chose this shop as it was one that worked with the insurance I was filing a claim with after a car accident I had that happened in January 2024. I dropped the car off February 20th for them to do the estimate and it remained there. On February 28th I was notified the repairs were started. On March 6th I got I call that my car would be ready Friday, March 8th. I picked my car up Friday March 8th around 4:50 pm, it was raining and cloudy so I wasn’t able to see the quality of the paint job or work until today (Saturday March 9th). Now as I look at the quality of the repairs done ,I am feeling dissatisfied with the quality and workmanship. Right off the bat, I noticed the paint has an orange peel texture to it that is very visible up close. I also noted a piece of debris in the paint that sticks out. I can see on the door jambs very visible over spray, one section even has the sanding marks and a prominent clear coat over spray line that can be felt and seen. I will be updating my review once I contact and discuss with the shop about the quality of work I was left with.
James Busing (Busing Brunch)
★★★★★
Edited 5 months ago
Edgar took care of my truck after an accident. Was incredibly helpful told me my car wouldn't be ready until the week of the 22nd I told him that I would need it sooner if possible. Was ready the week we had that conversation. Super professional wonderful service. I'll update after 2 weeks of having my car if I have any issues. Update: Truck runs great still looks amazing.
Madison Updike
★★★★★
5 months ago
I was rear ended the beginning of September after I had just got my new car less than 3 weeks before hand. Once the insurance claim was finalized I took my car here and Edgar was absolutely amazing to work with! He kept me updated on anything regarding my car. I was thinking I’d be without my car for at least a week but I dropped it off on a Tuesday and had it back that Friday and it looked like the accident never happened! Definitely recommend Caliber Collison and working with Edgar for any repairs needed!
Brandon Lipska
★★★★★
2 months ago
Great service. Our vehicle was as good as new when Caliber was done with it! The team did a good job of keeping us updated as the work was done.
djwhouse Dave Wagner
★★★★★
4 months ago
This is what a car repair experience should be like! They were professional, on time, very disciplined in dealing with us, the work was fantastic. Car came back cleaner than I have ever seen it. Everyday we got a great update from them.
Annalee Kasmar
★★★★★
a month ago
Wonderful work. My car looks good as new! Edgar was honest about my repairs and really made me feel like I could trust him. If I ever need a body shop again this will be my shop.
