Reviews
Sean “Big Daddy” Sain
They fixed my wife cadillac XT5 did a great job went the extra mile and got the wheel alignment done delivered as promised and matched the factory paint on cue
★★★★★ 2 days ago
George
I’ve been very happy with Jim and the team at Caliber Collision in Elgin – my car has been hit 3(!) times in the past year and a half; each time I’ve taken it to them for the repairs and the car has looked fantastic afterwards. Communication has always been clear and they’ve gone the extra mile to answer any questions and address any issues. Starting with the online estimate they send very detailed breakdowns of the work to be done; and I was surprised at how accurate the online estimate usually was even though it was based on cellphone pictures. Once the work started any changes would be communicated through text and updated estimates were available. They have a relationship with Enterprise car rental nearby so getting a rental was easy – Enterprise picked me up at the shop and when I returned to pick up the car Caliber took the rental from me so I didn’t even have to deal with returning it. My car is black which tends to show imperfections, honestly after each repair there was no hint of the fact that there once was damage.
★★★★★ 3 days ago
Shannon Doyle
Professional and friendly. Danny repaired my vehicle and he did a really nice job. He finished the repairs 3 days ahead of schedule as well. Would recommend!
★★★★★ 4 days ago
Kathy Guerra
Just returned home with my newly repaired car from Caliber Collision in Elgin. This was done through insurance after another driver rear ended up bumper. The process could not have been smoother. From making an appointment to drop it off, to Progressive sharing the information with them, the estimates and communication, especially from my contact, Brandon, could not have been easier or more enjoyable. Such a nice guy to walk me through what to expect. The repair team went above and beyond and my car looks better than ever. They even cleaned the inside! If I need any other repairs, I will definitely be going back to Caliber in Elgin!!
★★★★★ a week ago
Carlos Lara
Professional service. Their status online platform keeps you up to date on the status of the repair.
★★★★★ a week ago
Julisa
Repairs looked great and were done quicker than anticipated. So I got my car 6 days earlier than expected and they even called as soon as they were done and were even willing to make any arrangement necessary that was convenient for me in terms of pick up. I appreciate the team going the extra mile and Brandon helping me with the insurance process and repair prices. He was kind and knowledgeable as well as Gina. She assisted with paperwork and was a pleasant person to speak with. Thank you so much.
★★★★★ 2 weeks ago
Linda Camplin
Jim, Gina and staff were very nice and professional. We were updated on the status of our repairs in a timely manner. Our vehicles were repaired to their perfect condition. I strongly recommend Caliber Collison for your repairs.
★★★★★ 2 weeks ago
Laetitia Hostachy
I had a great experience with Caliber Collision in Elgin, IL. Wonderful customer service, very professional, friendly and helpful. They kept me updated. The work on my car was very well done, & on time. Fantastic job!
★★★★★ 3 weeks ago
L G
★★★★★ 3 weeks ago
Jeff Elkins
★★★★★ a month ago
jorge Hurtado
★★★★★ a month ago
Giovanny Melin
★★★★★ 2 months ago
Oluwatoyin Awosika
★★★★★ 2 months ago
jim walsh
★★★★★ 2 months ago
Jose Sanchez
I’ve had two accidents, neither of which was my fault. After my first accident, my insurance recommended Caliber Collision, and I was so impressed with the quality of their work that after my second accident, I didn’t hesitate to request that my car be repaired there again.
I highly recommend this company! From Gina at the front desk ,Danny doing the appraisal, to the team working in the back, everyone is incredibly professional and committed to delivering excellent service.
★★★★★ 2 months ago
Daniel Burke
Danny Kim was extremely nice and professional and solved my car’s problem fast and well!
★★★★★ 2 months ago
Gale Martin
Anytime your car is damaged is a bad day. But they put me at ease. And took care of my car very well.
★★★★★ 2 months ago
Sanjay Patel
★★★★★ 2 months ago
Yvony Ramos
★★★★★ 2 months ago