Caliber Collision

Fernando Garcia

★★★★★

a year ago

I cannot thank enough Michelle and Lincoln at Caliber Collision for their exceptional customer service they provided to me. They greeted me with a smile, offer me water, and coffee. The process was very easy from the beginning. Lincoln communicated with me every week. Mainly 2 times a week. They made my experience with Caliber Collision very pleasant. Thank you Lincoln and Michelle for your exceptional customer service.

Glenn Escamillo

★★★★★

a year ago

Fantastic experience. Got a quote from a different caliber but took my jeep here to be repaired. Met with Jason the manager and he introduced me to my consultant Jose. Both were very friendly. Jason even made me a cup of coffee! They explained the process and set me up with enterprise for a rental. They gave me a ride to enterprise which was also a good experience. Jose kept me consistently updated. They found more damage and worked it out with allstate. Everything was handled quickly and my jeep was completed before the quoted time. Picked up my jeep and it was washed and looking good. They helped with returning my rental and everything was settled as promised. Can't think of anything else that could be done better. Thank you guys for a great experience!

Sergio Topete

★★☆☆☆

2 years ago

I recently use them, (Onrario shop) their friendly and kept me posted on my vehicle, but remember, i was not there to make friends, car needed fixing and I ben to OTHER Caliber locations, where they have done a better job, I not 100% pleased with their work, received van with extra damage, their first reaction, was that it was there when drop of, thank god I had pictures of accident and extra damage was not in pictures,,,YES they did fix it but, adjuster did nit listen to my request, they left hood open cause bat died,,,whole engine comparment was all full of sanding power, I had to pressure wash engine, parts weapers were found inside air intake tube, paper instructions of parts they only replaced...and for this reason, I wouldn't use them again..

Mr Bast

★★★★★

Edited 4 years ago

They were very professional, and completely transparent every step of the way. Bast, my 2012 Mustang, came back to me practically new. My experience with Caliber was superb.

Michelle Gonzalez

★★★★★

a year ago

I had such a good experience at this shop. Everyone was so nice and so thorough. They made things very easy. Thank you for taking care of my car and keeping me updated every step of the way. Definitely recommend this shop if you need work done.

Shaina Ramos Trinka

★★★★★

a year ago

Caliber collision took amazing care of me when I filed a claim through Farmers. They were always quick to respond and kept me informed of the process the whole time. Joey was great about breaking down the damage to my car and making sure everything was back to proper working order not just cosmetically. I appreciate the whole staff including the front desk who greeted me with a smile and popcorn! Thanks Caliber

Brittany Reid

★★★★★

a year ago

This is my second time (different vehicles) having my cars repaired here and I’m always satisfied with the work and professionalism. They are good at communicating and updating you on the status of your vehicle. Highly recommend this repair shop at this location.

Andy Nguyen

★★★★★

a year ago

It was quick and easy ! Jason and Lincoln assisted with easy and was informative of what was being fixed. They assisted in making sure the rental car was also taken care of. Provided A1 customer service with a wonderful smile. Will recommend everyone to come back

Jay Jeong

★★★★★

a year ago

I had my 1 year old Audi got rear ended and went into this shop through insurance. Lincoln was very professional and I could just feel that I’m in good hands right off the bat. Repair was completed way earlier than they first estimated. Lincoln kept me informed with updates without having me to call in to ask for updates. After the first repair I had some minor concerns and Lincoln and his manager Jason took care of this very well also. Even on some minor things that was barely noticeable, they made sure all these tiny concerns are taken care of without me having to feel like I’m too demanding. After all my Audi came out as if nothing happened. Very happy with the experience and I’d recommend this shop to anyone around the area!

Eric Alton

★★★★★

Edited a year ago

Campos, the Auto Body Specialist, has taken care of my car twice. Both times with incredible speed, quality, and efficiency. This was orchestrated by the General Manager Jason, who has given me really good prices regardless of the amount of work I needed done. Very grateful for their quality of work.

Rose Ward

★★★★★

3 years ago

I love Caliber Collision. They repaired my car after I was rear ended in an accident and it looks great. I received great customer service start to finish. They sent me fantastic updates on my car to keep me informed of the repairs as they were being completed. In addition my car was completed before the scheduled due date. I was happy to find when picking the car up it looked fantastic and was clean inside and out. They even provided a wonderful scent to go with the car wash that was provided. Thank you Caliber for making a stressful time go smoothly and helping me get back on the road.

Dona Landin

★★★★★

a year ago

Caliber Collision is an awesome business, they are competent and very professional. The work done on my car was great, looks brand new . They answered all my questions thoroughly.I would definitely recommend them to anyone.

Johana JT

★★★★★

a year ago

They went beyond my expectation. My vehicle not only returned repaired but also washed and cleaned! Nice surprise. Joe was very communicative and very professional. Happy about the experience overall.

Brad LaPeaux

★★★★★

2 years ago

Wonderful repair work done to my Grandma’s SUV after a small home accident. Jason the GM was cordial and very helpful with the process. The Tech Campos’ body work is phenomenal and would not know it had been repaired. Also Juan the painter, his color matching skills are a standard to be recognized as it too looks off the factory line Thank you to Ontario Caliber store!!!!

Q Ng

★★★★★

3 years ago

Unfortunately I was rear ended and Caliber Collision was recommended by my insurance company. The car was repaired back to good as new. They are quick, efficient and kept me constantly updated. Staff was pleasant to deal with. From the front desk to Jason and especially Joey who was handling my car. They made a stressful situation much more tolerable.

Marina Moody

★★★★★

3 years ago

My insurance company sent me here after an accident to have body work done on my vehicle. The customer service was excellent! I received text updates almost every day letting me know the status of my vehicle . From prepping it for repair to detailing it. Lincoln was on top of it!!! Excellent customer service! And Campos did exceptional work on my vehicle! The work was completed almost a week before the quoted date. Thank you to Ontario Caliber Collision on Cucamonga Ave.!!

Michael Ainsworth

★★★★★

a year ago

I would highly recommend caliber Collision in Ontario CA. These guys are great. My car looks like nothing ever happened. The repairs were completed ahead of schedule and Joey was really good at explaining everything and keeping me updated on the repairs.