About Business
Caliber Collision is a highly-reputable Car Repair service provider based in Wichita Falls, TX. Caliber Collision covers all facets of the Car Repair industry, with a focus on Auto body shop, Auto bodywork mechanic, Auto dent removal service. With over 3 reviews and an average rating of 4.0/5, Caliber Collision is a trusted name in the industry. Their presence in Wichita Falls, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Sean Street
★★★★★
3 weeks ago
I originally came to Caliber Collision when I had hail damage on my car from the big storm that we had last year. And then recently, I had to return for an unrelated incident. The customer service throughout each of these problems were superb!! Thank you Chris, John, and Sarah!!! I will absolutely return if I have any more issues with my vehicle. And for veterans with USAA: this is in the improved network for body shop repair, so you should give them the first glance!
Michael Vaughn
★★★★★
Edited a month ago
Great experience with Caliber Collision. When my insurance tried to authorize an aftermarket bumper that didn’t fit my 2023 Toyota Corolla SE, the team made sure the correct OEM part was used and the repair was done right. Chris specifically called me back and worked with me through the process, which I really appreciated. There was also a small billing discrepancy where I was undercharged by $36. I called back to make it right, and the GM chose to cover the difference. That level of integrity and professionalism stood out. Honest work and great customer service. Highly recommend.
Rachael Ruiz
★★★★★
5 months ago
The best experience working with a shop. Communication was top of the line as well as the workmanship. We had 3 cars that needed repair. Our first car was taken to a different shop in Wichita Falls over a month prior and we’re still dealing with issues from that repair. We picked Caliber because of that poor experience hoping we’d get a better experience and they did not disappoint! Two cars completed in 2 weeks and updated every step of the way. The receptionist was so incredibly friendly and professional through every interaction and Chris was the best. He heard an earful from me at the very beginning, but reassured me and followed through with communication every step of the way. This will be the only body shop we’ll be going to from now on.
Bethanie Freeman
★★★★★
a month ago
John Martinez, General manager was phenomenal with keeping me up to date on my repairs and also very patient and polite with all my questions! My car looks fantastic!! 10/10 recommend!
Teri Brandon
★★★★★
6 months ago
Painless experience. The front desk receptionist was very friendly and proficient. Service Advisor was friendly, courteous, informative and kept me updated throughout the repairs. Vehicle was ready early and given to me clean. They even did a small job for me while it was there that was not related to the incident which was very convenient! And the ability to leave my rental there at Caliber when picking up my vehicle made it much easier. I would highly recommend Caliber and if I am unfortunate again to have a pole jump out behind me... I will use Caliber again!
Serina Nix
★★★★★
a year ago
I hope I am doing the right office. I have never been so impressed and absolutely amazed in my life. This was the most beautiful accident I have ever had. When I tell you amazed I will let you know i am not mechanically astranged. The amount of damage I afflicted on my vehicle ×2. I had hit a boar with my last insurance {state farm) they basically told me tough crap the fee was more then the fix to some standards and I rigged it myself. No judgement from them at all (caliber). The next accident with farmers.... they asked if I was OK and recommended the top notch. No lie there were 2 with high credit and good reviews but I'm over 30 and I've met a few. I had a caliber awhile back and thought wth try them. The whole team was super efficient, super up front, communication 100 stars. And I was chomping at the bits for my beautiful car. No nonsense no bad attitude. Everyone seemed so happy to be there. But all the glamor aside they rebuilt my baby to before purchase value. And I'm not a cryer. But let me tell you. Face value ain't poop. But when I say I cried the whole way home like that little piggy, they made sure the internals were 100%. Every other problem I have had at other places they tell me pee off after leaving the lot. They guarantee their work (like they have to?????) I am a mechanic on intense need. I listen, I ride em hard, I test, I know. Adrian and his team are absolutely the best of any avenue I've ever witnessed. Like all companies of service should model after this boy. Hands down. I hope the good lord blesses you boy. I will recommend anyone to this business if he is there. Customer education ^ check, customer service^ check, knowledge of parts^ check, knowledge of nonessential ^check, knowledge of improvement ^check,all around a very valuable employee 100%. If yall lose him idk if I will keep the 5 stars. I have been fooled around a lot in my life but I have never felt so taken care of at allllllll. Let's add more lllllls like this was the best place I could have taken my car. If I could say anything to a future customer, I would say ask for Adrian at caliber collision wichita falls south office. And I will be recommending yall to everyone I know. Thank you. I really mean that.
MonterreyMX IsFun
★
☆☆☆☆
Edited a month ago
Generally you need three estimates when the other driver is at fault. Update: Preliminary estimate was done at Caliber San Angelo where collision happened as an insurance company approved vendor. I only asked this location in Wichita Falls to update that estimate now that I can get the lift gate open. They refused saying "not worth their time". I magically get a lowball offer ignoring the hidden damage. Caliber is insurance company preferred for a reason. Watch out for the denied supplement scam. Thankfully another body shop did a proper estimate and I was able to push back against the lowball offer facilitated by (low) Caliber.
Kassie Brosemer
★★★★★
a year ago
I had a wonderful experience getting my car repaired here. Everyone is so kind, and you’re always greeted with a smile. Steven went above and beyond, coordinating with the other insurance company and taking supplemental photos to get everything approved. When I dropped it off for repairs, they even offered me a ride in their shop car to Enterprise to pick up my rental. Throughout the process, they kept me updated on all the repair details. With how people drive around here, I’ll surely be back as a returning customer! Highly recommend!
James Smiley
★★★★★
2 months ago
My insurance company refered me here and I am glad they did. Service outstanding, staff outstanding, and my car looked like new absolutely no sign of a collision. If you need repairs look no where else
Charlie Stone
★★★★★
2 months ago
Caliber Collision on Airport road is the place to go in Wichita Falls. The team was so nice and service was great. Truck was fixed way before the due date.
Strollpower
★★★★★
9 months ago
very professional kept me updated and I called my car in time. Do not hesitate to use them. I had serious hail damage, I got my car, it was restored to brand new! Very professional kept me updated and I called my car in time. Do not hesitate to use them
Diane Schechner
★★★★★
5 months ago
I've never been more pleased with the service and care from the employees at Caliber Collision N. For those who who are in need of excellence service and superior communication through the process of repair, this is the number 1 place to go. Thank you for making this process go worry free. God bless you! Debbie Harris
April Maldonado
★★★★★
2 weeks ago
Highly recommend! They were quick, everyone was nice, they stayed in contact, repairs look great, and car looks better than new!
Daniel Drennon
★★★★★
8 months ago
I’m beyond pleased with the hail damage repair handled by Steven at Caliber Collision. From the moment I walked in, Steven was professional, attentive, and clearly committed to quality. He kept me informed throughout the process and ensured that every detail was taken care of. When I picked up my truck, it looked flawless—like the hailstorm never happened. The whole experience was smooth, stress-free, and far exceeded my expectations. I highly recommend Steven and the team at Caliber Collision for top-notch service and results.
Cindy Bragg
★★★★★
7 months ago
My experience with Caliber Collision was amazing . I was informed weekly if not more often where they were in the process of repairing my truck. They finished earlier than projected. The staff was professional and so friendly. Highly recommend them to anyone
Kelly Thomas
★★★★★
8 months ago
I was connected with this location for another matter. So when I needed a repair they were the obvious choice. John Martinez the manager was friendly, helpful and communicated throughout the repair process. I enjoyed the convenience of dropping the rental off at their shop when my vehicle was ready. Would recommend them to anyone needing a seamless repair job!
Hypocritical Stopwatch
★★★★★
4 months ago
My vehicle was ready a week early and they did a fantastic job. They replaced the door and made sure the paint matched.
Adrian Ryder
★★★★★
9 months ago
The people at Caliber Collision made my car repair a positive experience instead of a frustrating one. Darius and Sarah went out of their way to ensure all my needs were met and that I was informed during the process. My car looked amazing as well!
Elias Nevarez
★★★★★
2 months ago
Very pleased with my experience. Kept me updated through the whole process and got my vehicle back to me as soon as they could before the estimated time!
Robert Hernandez
★★★★★
10 months ago
They did a great job with my VW Tiguan. I had over 300 dents from hail damage. When first returned the paint didn't match quite right... They noticed and fixed the issues I identified. They made the process very simple and customer service was great despite having to go back.
