About Business
Car Aid - Shelby is a leading Car Repair specialist serving the Shelby Twp, MI, Sterling Heights area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 281 verified reviews, their reputation precedes them. As a locally-owned business in Shelby Twp, MI, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Shelby Twp, MI.
Google Reviews
Timothy Metko
★★★★★
5 months ago
The guys @ the Shelby location have been great to work with — Josh has been my contact for the past couple years but they are training a new guy - Logan —— on a recent nagging electrical issue both of these guys were super responsive and great to work wih. Had a bit of a wait on a part — alternator not a shelf item — all in all problem solved in a timely manner — can’t express enough how great it is that these guys - Josh and Logan always pick up the phone — have never had to leave a voicemail and wait for a call back — difficult to put a price on that type of personal service but know that i will be bringing my cars to Car Aid for years to come
Sal Leone
★★★★★
5 months ago
Brought my S4 in a little over a week ago. Was in a pinch because I had a major road trip coming up. Brought the car in and got it back a few days later after an issue was fixed. Another issue came up after i got it back brought it back and they were great about getting it back in asap. I got the car back a few days before my trip and it just made it back yesterday from a 2,000 mile trip. Zero issues work appears very good. Great staff that was patient, down to earth and very knowledgeable. I have been burned by a lot of shops with my Audi but they took care of me at a very fair rate!
Ed F
★★★★★
6 months ago
I’m a long time customer of Shelby Auto/Car Aid. I brought in a new customer after my friend with limited fund got taken by 2 dealers with up-selling services totaling over $3000. We walked out of car aid with about a $1000 bill after Josh the Manager at 23 and Shelby road helped to prioritize necessary and required services. While there is still more to do when funds are available, the total cost will be 30-50% less than the dealer estimates not because their hourly rate is significantly lower than the dealer but instead because the upsell was eliminated. This business has been more like a good neighbor and advisor in the time I have known their owner Isaac and the manager Josh. My very first experience with this shop was many years ago when I developed an exhaust leak on a 4Runner. Three different mechanics wanted to remove and replace the OEM exhaust system. I stopped at this shop because they always had lots of cars outside . At that time the physical facility looked shoddy. The owner said…I can weld that …$40… gee a real mechanic I thought. That weld held for a number of years and extended the life of my OEM system which was superior to after market products. Since then I have trusted the services of car aid previously called Shelby Auto.
Dark Mugetsu
★★★★★
9 months ago
Better late than never I guess to write this. I drive a JDM 1991 Honda Beat for 5 years now. In the first few years I have gone to this particular shop back when it was under a different name to do the necessary service on my car. I provided the diagram pages, the part numbers, the parts themselves. and these guys were able to drop my engine and completely rebuild it with all the gaskets and seals I provided. Let it be known this car was never sold in the United States so there are no english instructions! They replaced my gas tank, idler, tensioner, timing belt, water pump , thermostat, oil pump, motor mounts, the whole clutch assembly. Even after the job, the very next day. My oil pump, being an OEM Honda Part mind you, had an issue causing my oil pressure to completely die off and needed my car towed back to them. They tore the engine down and fixed the oil pump, a stuck bypass valve for free! No better place around to take an obscure vehicle to get service done! As long as you do your homework and provide the necessary parts and instructions/diagrams!
Ric Freed
★★★★★
a month ago
I needed a brake job done at short notice, and needed it back the same day. Logan committed to meeting my needs and followed through. Great service, great staff. I highly recommend Car Aid.
allen aboona
★★★★★
9 months ago
1998 Acura NSX-T….. Not many people can work on these vehicles. Typically, I would take my NSX to the Acura dealer. A certified NSX mechanic would be the only person to work on this vehicle. I decided, after reading all the reviews, to have my NSX serviced for an oil change at CarAid. The day I my appointment was scheduled for, the clutch decided to go out. Needless to say I was devastated, I had no idea what to do. I called CarAid, Sal(one of the owners) answered and assisted me with I needed to do in order to get the NSX to him. While at the shop, Sal was able to quickly assess the issue and walked me through what happened and how to fix it. He told me that my car would have to stay with him for a week while the parts came in, he left my car inside safe and away from the elements. When I say that he took care of my NSX as if it was his is an understatement…Even after he fixed the issue with the clutch, he was not satisfied with the way the NSX drove. He ended up doing an alignment and as a courtesy he put on my new wheels (no charge). To rate this interaction a 10 is not enough, it should be 100. My car was kept clean, runs better than when I bought it and it was well cared for. Thank you to the team at CarAid, you respectfully warned my business for not just my NSX but also my other vehicles. Thank you again!
Aby Rodriguez
★★★★★
4 months ago
The guys here are great! I take my car and all my friends and family too. I was worried about finding a good shop when I first moved up to Michigan, but they are quick, honest and affordable. Highly recommend:)
Janet Gates
★★★★★
a month ago
Car-Aid is just down the street from my house, so my hub has a couple of older cars he uses to go back and forth to work 100 mikes a day, so one of my hubs work cars died on his way home a few months ago, at night thank God it was across from Troy Beaumont hospital I called a tow for him and they brought back to the house, my hub thought it may have been the alternator, so he removed it about 3 werks ago, I took it to O'REILLYS to be tested it was good so then he thought it was probably the ECM so I called the Toyota dealer ordered it and it cost quite a bit so when it came in, I picked it up and the guy told me u know that has to be programmed to the car, I'm like WHAT I go it sure would of been a good idea to let me know when I ordered and paid for it, he goes we can do it here but u need to have yr car towed here, I go can anyone program it at a Garage yea if they have the means to do it, I was very mad, so a few weeks ago I decided to stop at Car-Aid and asked a gentleman named Josh he said im sure we can, I go great as soon as the hub puts the alternator belt back on we will tow it up here. So then Monday night when the hub left for wrk his other car went out it sounded weird then wouldn't start, so the next day he got it started ran it a few min, then looked under the hood and noticed the alternator was cracked, I was like OMG these cars are becoming an issue breaking down, so I texted Josh and asked if he could put a new alternator in the other car he said np I go ok we will drop off tomorrow which was Wednesday 2-25 so we dropped it off that mid morning by by the afternoon I received a text telling me the car was done, What WOW that was fast. I was very impressed cause that never happens, the guys are very friendly and helpful, not to many garages can have your vehicle done in one day, so just want to let you all know, they also seem to be reasonable with there prices and most of all there Honesty, alot of places charge outrageous prices and tell you that you need all kinds of other repairs done but, these guys if you tell them this it what you need thats what they work on. Also alot of people can't afford to have there vehicles worked on these days, so I give these guys at Car-Aid 5 star's. So anyone needing vehicle repairs foreign and domestic these are the Guys. Just want to thank Car-Aid so much for helping us, when time really mattered. We will be taking our vehicles here, I also let my family and friends know about this place. Sincerely Janet:)
Adam Harvey
★★★★★
4 months ago
I had a couple issues with my older car which included a steering fluid leak so I took it in early in the morning. Within a couple hours I had a text with all the issues and pictures/videos along with estimates for all. We decided to fix 90% of the issues that were found. I needed an alignment which wasn’t in the original quote but they took it to their Van Dyke shop and did it and brought it back to the shop I dropped it off at. We picked it up after the weekend and it has been great since. The team at Car-Aid did a great job. Will definitely use you and refer you to friends and family.
Aaron Milne
★★★★★
4 months ago
I had the chance of working with Josh recently. I have had issues with my benz over the last few weeks. Josh reached out to me on social media regarding my post complaining of the problems I’ve been having. Josh let me know about his company and got me in and out right away. Explained what was going on thoroughly, and what to do going forward. Best customer service I’ve had in awhile. If you want top notch customer service get ahold of Josh man. Thanks again for everything!!!
Roger DeLiso
★★★★★
5 months ago
Two days after purchasing a used 2004 Pontiac Vibe from a local well-known national new and used car dealer, I decided to have it the further inspected at Car-Aid Shelby. Never having been there before I chose them because of the extraordinary reviews that I read highlighting their service expertise and commitment to honest customer interaction. Josh greeted me and immediately took the car back by pre-arrangement. 30 minutes later he came out from the work area and asked me to come with him. What his mechanic found was beyond upsetting simply because two days prior I was sold a car that was dangerously unsafe and totally unfit to drive. To say the least I could have been seriously injured or worse along with another vehicle that could have been involved in which that driver could have been seriously injured or worse. A complete written evaluation and multiple clear color photographs were supplied to me to prove what was found. There is almost no way I can express my gratitude to the owner of Car-Aid and to Josh and his staff for what they did for a 72-year-old man who needs safe, reliable transportation. This entire matter has quickly moved into the area of the legal ramifications of what I have experienced. I have no doubt that the final outcome of this will put more untold stress on me. As I write this I am just about to contact the parent company of the dealership who sold me the car and who owns scores of dealerships all over the country, so I can begin the process of listening to excuses and denial. This afternoon I will be contacting the Michigan Bar Association Lawyer Reference Service for contacts to consumer protection attorneys. In no uncertain terms it's entirely possible that I literally owe my life to my experience at Car-Aid Shelby.
Dylan Schneider
★★★★★
4 months ago
Took my car in for an oil change. Great work! Got me in, and out in less than an hour. They did a full inspection on my vehicle as well and walked me through the check points. Super friendly and knowledgeable staff, they were packed with customers right when they opened and made sure everyone in the lobby was taken care of in a timely manner. Overall I am super confident with the staff at Car-Aid to take good care of my car. If you’re looking for a trusted place to bring one of your biggest assets, look no further. Thanks for taking care of me!
Donna Bielak
★★★★★
a month ago
Jason and Logan bent over backwards when I left my phone in the Lyft they provided. My car was fixed in less than 24 hours. It was a small job. They sent me a photo of the bad part and I appreciated that. I would not hesitate to recommend them to family and friends.
Allen A
★★★★★
4 months ago
Every time I go to get my vehicle(s) serviced I cannot understand how the experience gets better and better. No matter what the concern is, the knowledgeable team is able to provide an explanation. Always accomodate for my time and make sure the vehicle is spotless when I have it returned. Josh and the team at the 23& Shelby location are excellent to work with. Thank you for the great service and very reasonable price for services rendered.
Nancy Rumph
★★★★★
a month ago
Very professional and welcoming service center. A quote was provided upfront for my automotive issue. The pricing was more than fair and the work was completed in a timely matter. Very appreciative of this positive experience. Will return for any future needs.
Nathan Vogel
★★★★★
3 months ago
The shop was amazing! I got right in to get my check engine light checked and was able to bring my truck in the next day to get the work done. I got all coils and plugs replaced without any issue or delay. Shop manager was super nice and made it a pleasant experience. I will be going here for any further issues I may have.
Julius Kollo
★★★★★
2 months ago
Took my truck in there for some much needed maintenance and they did a great job. I’ve been to a lot of shops over the years but these guys were professional, very easy to communicate with, worked great with my schedule and got the work done fast. Will definitely be back for any needed work in the future.
Garrick Paraskevin
★★★★★
4 months ago
I’ve been going to this shop for a while now, and every time I leave feeling confident the work was done right. They’re honest, they explain things in a way that actually makes sense, and they never try to upsell me on stuff I don’t need. Scheduling is easy, turnaround time is solid, and the pricing has always felt fair. You can tell they take pride in their work and actually care about helping you keep your car running smoothly. I appreciate you guys!
Beverly Purnell
★★★★★
3 weeks ago
I enjoyed the pleasant greeting we received. They were professional, knowledgeable, and caring. If I ever need additional work on my vehicles I will definitely bring them to this shop. In addition, the price is right.
Linda D
★★★★★
a month ago
Original mechanic didn’t get to our van with a knocking sound when we left it via an appointment for two days. Needed it for a trip. Had to get a rental for the trip and dropped off the van at CarAid on a Sunday evening. They diagnosed it, sent videos and pics and explained everything over the phone. I approved the repairs and they completed it in one day, while we were on the trip in the rental. Wish I would have went to CarAid first. Van runs beautifully now. Great service!
