CAR - ER

Tamara Shannon

★★★★★

3 months ago

Booked an oil change appointment online, great appointment availability! When I checked in for the appointment, the sweet young woman alerted me that they were very busy and there might be a little delay. I understood, of course, as it is only a few days before Christmas. The oil change was completed in faster than I expected!

Birgit Maurer

★★★★★

4 months ago

What an awesome place for all automotive repair issues. Already walking - in the shop does NOT at all look like a repair shop- but like you’re walking into somebody’s living room- a bit spacious but furnished with a touch of home and warmth. For me, getting my car looked after is a bit like going to the dentist (nothing against dentists, but…) - this visit at Mango Automotive near Cottonwood Mall was the best experience I have ever had in my over 40 years of owning cars. Scheduling was already a breeze on the phone and walking in I was greeted like they were really genuinely happy to see me. Briaunna was welcoming, friendly, and knowledgeable. There was no pressure about what my car might need even after the inspection. There was just honest conversation and our joint goal was to keep my car running smoothly. No hidden cost, no bogus “you really need to do this or that”. During my wait for inspection and repairs I LOVED that there was no TV in the waiting room and I was able to get the work done I brought with me in peace and quiet. Just a soft bit of gentle instrumental music from a small speaker in the corner brought the right atmosphere to a pleasant stay with complimentary coffee, hot chocolate, and snacks. Even the bathroom was furnished and stocked very thoughtfully. When we left we definitely knew where we would bring our car (which HAS a name and Briaunna made a point of putting the car’s name in her records - I know some people might find that a bit quirky - but she (car) is a part of the family) in the future. If/when the owner or manager is reading this - Briaunna definitely deserves a bonus or better a raise, she is a significant part of what makes us fans of your shop. All that to say - we HIGHLY RECOMMEND MANGO AUTOMOTIVE!!!!

Jo Beauty

★★★★★

a month ago

i just recently had my hyundai serviced here , frank and peter took such good care of me ! the absolute best car service i’ve ever had ! they were so polite and so helpful and also SO FAST ! i will be coming to them for all my maintenance needs! 10/10 !

Tyler Donald

★☆☆☆☆

Edited 2 months ago

*update* BOUGHT A NEW TOYOTA HIGHLANDER, THANKS SO MUCH MANGO FOR YOUR INCOMPETENCE, MIS DIAGNOSING, AND HORRIBLE CUSTOMER COMMUNICATION. Took my car here for multiple issues. They did a free inspection of my car. We identified the issues and gradually worked them out one by one. Excellent customer service when it comes to Lyft (if vehicle is getting checked/fixed). I managed to get my car inspected, and four major issues worked out all within a day. I enjoy their texting system, which has a digital receipt for you to approve or disapprove services. Definitely coming back for more driving to my cars back to speed. Update: came in for a simple transmission fluid exchange and CV joint replacement, now I'm on the market for a new car. HORRIBLE communication. They might also wanna be cognitive of that fact I over heard them bad mouth me as I was waiting in commons area. VERY CONDESCENDING, horrible communicators, tries putting words in my mouth, told me I was "wrong" about the performance of my own car. Front desk repeatdley told opposite and insisted I was wrong to manager. Manager eventually apologized after I refused work on their "$7000" transmission. The only good thing were the Lyfts offered. Other than that, I should've took my car to a place that respected me and my car. Not devalue me, belittle me, and eventually try to squeeze more money out of me. I was honestly hurt after hearing what they said, I waited outside in the parking lot. Shows what they say behind closed doors. The manager or owner called, said they were extremely sorry about the miscommunication and it was their bad. Basically trying to salvage my previous positive review. Nah man. Im hurt and feel betrayed.

Denny Frost

★★★★★

2 months ago

In and out same day with repair done at a reasonable price. I liked that they didn't push hard to sell me more than I needed. I was also impressed at how well versed Brianna was with the repair process, including working with extended warranty companies. The whole experience was seamless and I felt like I was in good hands.

Elena Bustos

★★★★★

3 months ago

My son recently needed to have his vehicle worked on and they did an amazing job. We dropped it off and the work was completed on the same day just days before the holiday. The price was great!!! We will continue to use their service. Would highly recommended!!! Friendly.

criss Aliano

★★★★★

a month ago

I brought my car in for an inspection a couple weeks ago and Andrew has been the best at keeping me in the loop with my vehicles issues. He has maintained professionalism during the entirety of me vehicles repairs. I will definitely be coming back for future repairs needed.

Hilda Rodriguez

★★★★★

4 months ago

The team at Mango automotive, not only did a good job in my car, they also made sure I was happy while the professional auto specialist worked on it. The team is very friendly and knowledgeable and they made me feel welcomed and comfortable. I feel I can trust them and I am happy to know I have foud a automotive shop, I can rely on to take my car and know I will be safe on the road and my car will keep in good condition for a long time. Thank you Mango Automotive!!!

Austen Evans

★★★★★

3 months ago

Mango auto was great, reliable, and affordable. Diagnosed my issue very quickly, and gave me a quote same day. Finished repair and we're very communicative. I will say im sad i wasnt told about the Lyft offering, as mentioned in other reviewers posts. Will be going back if I have any other issues!

Marc Calderwood

★★★★★

a month ago

There are a number of things I appreciate about my local Mango shop. 1. A clean, well staffed check-in area with coffee and refreshments if you need to wait. 2. A paid Lyft contract that will take you home and bring you back so you don't have to sit around for long appointments. 3. Well trained, and well paid mechanics. This raises the cost a bit but, well trained people should be well paid. 4. Most of all .... and for me, a person who started and operated a business with multiple locations for many years ... Mango understands the concept that when they do something that causes a problem for their customer they own up and MAKE IT RIGHT. This is a big one because no one is perfect, especially when it comes to auto issues, but few mechanics go the extra mile to win your business and keep it the way Mango and Frank, the manager, does. A big Thanks to Frank and all the guys and gals of Mango

Michael Dale

★★★★★

Edited 5 months ago

UPDATE: I had a nagging oil leak which turned into a good sized leak in no time. Not only did Chris take excellent care of my vehicle, he also took great care of me, the customer. The original fix didn’t end up being the only leak I had. They got me back in the shop the day I called and found what the actual leak was. Chris did all the leg work and got my warranty to cover the entire replacement. This meant removing my transmission and doing some pretty detailed maintenance. I had my truck back two business days later repaired and ready for a road trip. This was the best treatment I’ve received from a repair shop. I couldn’t recommend Mango any stronger. Chris and Frank, will get you fixed up and on the road in no time. Thanks for the great work gentleman! See ya next time I need some work done. NEW: I had a second major comment go out and Mango covered it in a day. My water pump was leaking and not only did they get me in right away, they identified the leak and worked the warranty to get me the best deal. They got the price inside my budget and had me back on the road the very next day. I can’t speak highly enough about the folks who work here. Briaunna worked to get the price right where we needed it to be and we can’t thank her enough. If you need some work done, especially with a warranty, I would check out these guys first. Thanks again for the excellent service Mango!

Dave Campbell

★★★★★

4 months ago

I have now taken three of my cars into Mango and I've always been satisfied with the service and price. All expectations are set in advance in terms of price, work done and timeframe. I like that they use Lyft to get you too and from your house when the work is being done. It's nice to find a place where the service, price and work done are all excellent and can be trusted. Special shout out to Briaunna for always making sure the customer service is top notch. Thanks Mango!

Jasmin

★★★★★

2 months ago

Huge thanks to Mango Automotive for fixing several severe leaks on my 2002 Tahoe! Everyone was super friendly , explained everything clearly, and never made me feel pressured — even with an expensive repair right before the holidays and needing to return at a later date. Now repaired, Two days later and not a single leak in sight! Would recommend to family, friends… and maybe even my worst enemy 😉 Mango deserves the business!

Vince Aragon

★★★★☆

a month ago

My truck had begun to overheat over a period of two days. I called and was scheduled to bring it in the following day. I received an estimate for repairs later that day, which I approved. My truck was ready to pick up by late morning on the following day. Great communication and timely service!

Patrick Hickey

★★★★★

3 months ago

I was very pleasantly surprised with the service provided me. It was most excellent and very responsive. The staff was most friendly too. It was my first time use of Mango and from now on, it will be my "go to" for automotive issues. Pat Hickey, Albuquerque

Rhianna French

★★★★★

2 months ago

The Mango Automotive team did a great job diagnosing and fixing my car. Andrew, at the front desk, took his time to not only tell me the issues but he also educated me on future prevention and maintenance. Y'all are amazing!

Barbara Wugofski

★★★★★

5 months ago

I was in crisis when i called. Andrew was supportive and reassuring. My truck was towed there at 2:00 PM and was serviced and ready the next morning! Incredible turn around time! When i picked up my vehicle, i was received like i was an old friend! And the truck runs GREAT! I highly recommend this business automotive service!