Google Reviews
Umid Khashimov
★★★★★
a year ago
Distinguished guests, I completed a vehicle purchase at this dealership in December. The team provided exceptional service, assisting with the selection process despite my having a specific model in mind. The transaction was seamless, and I drove away in my chosen vehicle that same day. I extend my sincere gratitude to the entire team, particularly Waseem his manager and the financial manager (whose names I unfortunately do not remember), for their invaluable assistance. I am now the proud owner of a Kia K5. I highly recommend this dealership. P.S. This review follows the complete processing of my transaction; I received notification today that my registration is ready for collection. I wish you all the best.
Kathleen Brooks
★★★★★
a month ago
Customer service is absolutely wonderful. They worked with my horrible credit got me into a 2023 Kia. I am so happy with them. I will be back and tell others if you want to get a good car go to them. So if you are reading this go to Kia car pros in Renton they are awesome people...... thank you again for getting me into a car.....
Yvonne Duncan
★★★★★
2 months ago
Just bought my EV9 had a very good experience Zaid made it easy and fast. Great experience with go Kia Renton. (They put dreams on drive ways).
ahamad mashook
★★★★★
8 months ago
I had a fantastic experience at Car Pros Kia Renton! From the moment I reached out, Rafi was incredibly helpful—he called me frequently to keep me updated on the latest deals. Basil and Hussain went above and beyond to help me navigate my budget and ensure I was able to get the deal I saw advertised on their website. Zaid was also amazing in helping me secure the lease terms I needed. I truly felt valued and respected throughout the entire process. They treated me like family, and I couldn't be more grateful for the excellent customer service. I highly recommend this dealership to anyone looking for a stress-free and positive car-buying experience!
Bryant Mijares
★★★★★
3 months ago
Thank you to the team for the purchase of our 2026 Sportage Hybrid SX Prestige. The sales team worked tirelessly to answer all of my questions and flexed to ensure that the car we wanted met all of our needs as well as received a great deal on the car. We are extremely happy and grateful. Thank you especially to my sales rep, Caleb, the sales manager, Mo, and the finance manager, Zaid, for delivering a positive experience throughout the process. Caleb has been very responsive whenever I had a question or issue come up. Very upbeat, professional and quick to follow up with. Mo was incredibly upfront throughout the sales process and got us to where we wanted. Finally, Zaid went the extra mile whenever I had a question. If he didn’t know, he would look up that specific information and show you visually what it means. Once again, thank you all to the team for a positive experience from start to finish.
ana suarez
★★★★★
2 months ago
I had an excellent experience thanks to Jei Jei, my sales advisor. From the very beginning, he was kind, patient, and very professional, always willing to answer all my questions and explain every step of the process. Jei Jei helped me find the perfect car for my needs with no pressure and complete honesty. Everything was smooth, clear, and stress-free. I’m very grateful for his support and dedication. I highly recommend him, and I will definitely tell my friends and family to ask for Jei Jei directly. Thank you for making this such a great experience!
Sienna Yara C
★
☆☆☆☆
9 months ago
I honestly waited a while before giving this review, hoping to offer this dealership an opportunity to change my opinion, but at this point I've been dealing with issue after issue and I'm so tired of chasing them to correct their mistakes. Long story short, I bought a used 2022 Kia Sorento earlier this year and they damaged it during a service appointment on TWO separate occasions. First Issue: I got suckered into adding a Xylan coating to my new used car during time of purchase, which they scheduled weeks after the sale. Aside from them giving me a really hard time about a loaner car when the job took 3 days to complete, they returned it to me damaged. Apparently they didn't properly remove the trim around the windows before spraying the exterior, so the finish on the trim was all bubbled and ruined. It took 2 months of me advocating for them to fix the issue before they finally agreed to replace it. Mind you, I had to show up to the dealership three times after calling and leaving several messages with NO response or call back before they took me seriously. *The interior spray was also poorly done and I have drip marks all over the inside of my doors to this day* Second Issue: After they replaced the trim, when I picked up my car there were STILL issues (ugh) - least of all, they hadn't cleaned any of the tacky adhesive used to attach the trim so it was all over my car doors around the windows - major issue was that when the trim was installed they SCRATCHED MY CAR and the TRIM IS COMING OFF!! I couldn't believe this wasn't over yet. I told someone about it before I even drove off the lot and they said they would follow up. That was almost 4 weeks ago. I've called several times but no one answers the phone. I'm still trying to get a hold of someone. I don't recommend buying a car from this place. I felt totally disregarded after they had my sale, like my satisfaction didn't matter beyond buying the car. They totally ruined my car within the first month and I'm sooo unhappy with my experience. I would love to update this review with something positive, but if I'm being honest, I don't feel like they care enough to be accountable.
Fancie Miller
★★★★★
3 weeks ago
Great experience! Rafi was friendly, knowledgeable, and very patient. He made the whole car buying process easy and stress-free. I highly recommend working with him if you’re looking for a new car.⭐🚗
HAZAR Najjad
★★★★★
2 months ago
I honestly had an amazing experience here. Everything went so smoothly from start to finish, and I got a great deal. My new car is beautiful! Ali , the finance manager, was awesome. He was patient, honest, and really made the whole process easy and stress-free. You can tell he genuinely cares. I walked away feeling confident, thankful, and excited instead of overwhelmed, and that says everything. I highly recommend Go Kia Renton, and if you go, ask for Ali, he’s absolutely the guy to see
River Ione
★★★★★
a month ago
My KIA Soul had two recall repair notices and not only was it completed in under four hours but I received amazing customer service. Five stars to Service Advisor Caiden Summers in the service department. Caiden was professional, thoughtful and kind from start to finish. This is where I purchased my 2017 KIA Soul and it’s after-warranty but I was treated extremely well by Caiden. My car looked beautiful inside and out!
Juliette Maw
★★★★★
a month ago
I had an excellent experience purchasing my car this past Saturday. My salesman German was outstanding from start to finish. He was incredibly patient with all my questions and never made me feel rushed. His customer service skills really stood out - he was professional yet personable, which made what can be a stressful process actually enjoyable. German worked hard to help me get a great deal on my car, and I really appreciated his efforts. The entire process was smooth thanks to his approach. If you're looking for a salesman who will treat you right and make car buying easy, I highly recommend asking for German!
Divyansh Goel
★
☆☆☆☆
a month ago
I had a terrible experience at Go Kia Renton. I brought my car in for scheduled maintenance and dealt with an advisor named Caiden. He was incredibly unhelpful and dismissive. Even though I was previously promised a loaner vehicle for service appointments, Caiden refused to provide one. First, he claimed loaners were only for "high-cost" services, and then he changed his excuse to saying they didn't have any left. I was left stranded to wait 5 hours on a workday. When I asked for a simple drop-off and pick-up, he refused. After practically requesting so many times, he reluctantly gave me a one-way shuttle home (which was 12 miles away), acting like he was doing me a huge favor because their limit is supposedly 10 miles. Because he refused to arrange a return trip, I was forced to spend $80 on a cab just to get back to the dealership to pick up my car. Extremely poor customer service and misleading promises. Avoid this service department if you value your time and money.
Emily Medina
★★★★★
a month ago
Had a great experience buying our car here! We worked with German and he was outstanding - knowledgeable, easy to talk to and helpful in the process without being pushy or sales-y at all! I changed my mind twice and both times he was able to make the change happen getting cars from their other dealership or other Kia lots to make sure I got what I wanted. Appreciate all he and their team did for us! We also got a great trade in value for our car and that process was easy and streamlined.
Ety DeZort
★★★★★
5 months ago
My husband and I stopped by KIA Renton on our way back from a dealership in Bellevue—our plan was just to check their inventory in case we could find something, since my old car was falling apart due to age or other issues. To our surprise, we ended up getting a new car, and it was a great experience! Big thanks to Sofiya, who was incredibly patient with us as we were very budget-conscious. It was only her second day at the Renton dealership (she had just come from the Tacoma location), but she handled everything so professionally and kindly. Also thank you to Mo, her manager, for working with us on the budget, and to the F&I manager for making the process smooth. Highly recommend this team if you're looking for a car!
Louise Beytebiere
★★★★★
3 months ago
I just purchased a 2025 Kia Sorento from Go Kia Renton and it was the most positive car purchase experience I’ve had in 66 years! I did a lot of research and was very set on the exact car that I wanted. There was only one left in Washington and it was at Go Kia Renton. My friend and I went by to see it but I was experiencing some ill effects from my crash almost a month earlier and we had to leave before I could see it. My sales person, Jesus Abad was very understanding and there was absolutely NO pressure. Soon after I received a very nice text from his Sales Mgr., Muhannad Rabah to see if there was anything they could do to help me with the sale. I circled back with them a few days later and they were very fair in working with me on the price before I even went back in. There were NO sleazy sales tactics that have left a bad taste in my mouth from previous car buying at other dealers, just a fair, consistent, clear-cut explanation of my out-the-door purchase price. I was greeted at the dealership by Jesus and Muhannad, who were both so warm and friendly. My experience there was painless and stress-free. I was treated with only courtesy and respect. The Finance Mgr, Zaid Alnsour was very pleasant and placed no stress on me (as I’ve experienced in the past and was fully prepared for), but simply explained each option available and the potential importance of each to me. The car was ready for me in a meticulous state. Jesus gave me a thorough tutorial of the car and I celebrated with him and the other Kia staff with a ringing of the bell and a room full of cheers. I even texted him afterward a number of times and he was very patient with me in answering further questions that I had. And I LOVE my Kia Sorrento!!!! If you are looking to buy a Kia, visit Go Kia Renton. You will be fairly treated, well taken care of and you’ll come out with an amazing car and a happy heart!
Nasir A.
★★★★★
a month ago
Outstanding Experience at Go Kia Renton - 6 Out of 5 Stars! I can't say enough good things about my experience purchasing my 2027 Kia Telluride Prestige X-Pro from Go Kia Renton! From start to finish, this was hands down the best car buying experience I've ever had. Hussien, my sales person, was absolutely phenomenal. He was incredibly patient with all my questions, extremely informative about every feature of the Telluride, and genuinely eager to help me find the perfect vehicle for my family. He never once made me feel rushed or pressured - just the opposite. He took the time to ensure I understood everything and felt completely confident in my decision. Ali, the sales manager, was equally impressive. He worked diligently to make sure we got the best deal possible and made the entire process stress-free. His professionalism and dedication to customer satisfaction really shone through. What stood out most was how easy the whole process was. No games, no pressure, no stress - just honest, straightforward service from people who genuinely care about their customers. This is exactly what car buying should be like! I highly recommend Go Kia Renton to anyone in the market for a vehicle. If any of my family members need a car in the future, I won't hesitate to send them straight to Hussien and Ali. These guys have earned a customer for life! If I could give more than 5 stars, I absolutely would. This team deserves 6 out of 5 stars! Thank you, Hussien and Ali, for making this such a wonderful experience!
Alexandra Brown
★★★★★
a month ago
just got my new brand new Kia!! I’m so excited , Sofia was my sales person , Ali & Mo all helped me with such an easy smooth transition into my beautiful k4! If you’re looking for new car you have to come here!! I’m so impressed how easy and fast they made this for me, feeling beyond greatful & blessed!
Hannah Stallworth
★★★★★
a month ago
Bought a niro here yesterday! One of the better dealerships I’ve been to over the years. Our sales person Sophia was relaxed and there was no pressure. The sales manager Mo was as nice as could be; especially during the financial talks that are unavoidable when buying a car. Highly recommend this dealership!
Shiann Di.
★★★★★
2 months ago
LOOK NO FURTHER! This is the BEST and most HONEST place you can go to if you're looking to purchase a car. Everyone was so nice and helpful. The three people you should look for are Basil, Ali, & Mo. BASIL showed me the cars and he was so kind and helpful, very respectful and outstanding customer service, he will get you right!!! ALI is one of the kindest and most reliable people to help you as well. Their manager Mo gives the best deals. The quality of service here is the best out of all the other places I've gone to. There's even a great surprise at the end after you make your purchase. Go ahead and find out!! 💕 Love my purchase.
