Car-X Tire & Auto / Davis Tire

Duane Clinnin

★★★★★

6 months ago

Brandon was a big help. Flat tire after flying home. He completely took care of me when other shops didn’t have time. Thanks Brandon!

Ajay Kulkarni

★★★★★

6 months ago

Brandon Shafer and team helped me out with this oil change really quick. The price was great and the service was awesome.

Shenyari Simmons

★★★★★

6 months ago

The store manager, Brandon was awesome in assisting me! He was really informative and helped me when other shops weren’t! He got me in as soon as possible. They got a new customer!

Kaitlyn

★★★★★

5 months ago

Would like to shout out to the gentleman brandon that helped me out the other day. I came in to get my brakes fixed as I do not know much about cars. He was very personable, professional, and friendly.

Patricia Evans

★★★★★

8 months ago

I’ve bought tires here a few times and have always received great and efficient service! Recently I had a nail in my tire and I was able to get it serviced right away with minimal out of pocket. Brandon was very helpful and polite! I prefer coming here rather than the other big tire shops because it feels much more personal and their prices are comparable, if not less expensive. Thank you!

Cindy Mitchell

★★★★★

5 months ago

Worked with manager, Brandon Shafer. He ordered the oil we needed and had the oil change complete within a few hours. It was refreshing to receive this type of service!

Jessica Pickett

★★★★★

6 months ago

I went here to get my tire plugged. They were the nicest employees and very informative. I am looking to get new tires eventually and plan to come back. I would highly recommend!

Richard

★★★★★

9 months ago

Unbelievable service!!! I am from out of state, traveling alone and had a tire going flat. I walked in as they were closing and without hesitation they offered to help me. There are no words to describe my appreciation. These are amazing people and really care. May God bless them for being so wonderful. Miss Danielle and Ian are amazing . This is the best service I have ever received. And not sure the name Richard shows up, I am Karla!

corey hager

★☆☆☆☆

6 months ago

Zero stars. Had a 8am drop off appt waiting. Walk in the door to hear it would be afternoon. Felt like he was trying to get me to leave. I walked home in the rain. Im 52 with a bad knee. Soon as I get home he calls me with another excuse my tires were too low. I told him I need the alignment. He argued. It was just another shitty excuse to avoid the work. I will never be back. Terrible experi3nce. While I was there some other people were getting a refund for aomemore ahitty work

C R

★☆☆☆☆

Edited a year ago

Went there on 12/23/2024. Just got car back from my good honest mechanic in Champaign on 1/3/2025 to fix how this car x broke my headlight housing, and my mechanic found that this car X left air intake hosing laying around loose inside the hood of my car my mechanic found after the fact. This car x has dishonest people. They could have at least told me if they couldn’t reattach the air intake pieces so that I would have known about it. Don’t trust your priceless possession of ur transportation into the hands of these dishonest people. Also they didn’t check my tire pressure or oil level like I asked and they had somehow messed up the power system in the car on the media center when I got it in was asking me to enter a security code (see photo). Run far away from this place. Also they like broke my headlight socket and handed me 2 pieces from it (see photo) Also notice how car x responded to this review and to other negative reviews giving a number to call. I’ve called it multiple times and haven’t been able to get through to a real person. Also the front desk lady Jessica acted like it was a problem when I arrived for my pre-made appointment because there was a wait time and she acted like this was MY fault. She has major attitude problems. I was traveling for Christmas and wanted to try to get my headlight replaced. She assumed I was local and told me not to drive to Champaign to get my headlight fixed. First off I live in Champaign Urbana, try having an open mind that customers might be traveling for Christmas if they are at a mechanic on 12/23. It was a major annoyance for your staff to tell me not to drive to Champaign and to make assumptions about where their customers live. Also Jessica made me go out and show her my vehicle even though I told her that it’s for sure my front left headlight burned out and nothing else burned out. She tried to act all knowledgeable saying she used to work at autozone and maybe she could change it. Like hello this is my vehicle and I know what’s up and I told her that this make and model requires a lot of work to get the headlight out of this car but she didn’t listen to me. I highly highly doubt if the front desk staff at Car X is allowed to change customer’s headlights, and I told her NO and I said I wanted the actual mechanics to look at it.

Linda Shook

★★★★★

5 months ago

I am writing this review because of the excellent service I received at the CarX Tire and Auto shop on Eastland Dr in Burlington, IL. The Manager, Brandon Shafer, got me through a stressful car breakdown on September 26, 2025, while 523 miles from home. My ignition key just stopped starting the car. The key had no resistance when turning it; however, the battery was always on. That was bad news! I was towed to the CarX location at 1809 Eastland Drive in Burlington. I was told it could be an expensive repair. I am a 74 year-old recent widow taking care of my 2 teenage grandkids, so that was bad news. I tried to get a rental car, but the 2 car rental offices in Burlington were out of cars. I had to rent a 10 ft UHaul moving truck to finish the last 150 miles around Chicago to our destination-- Portage, IN, off the shore of Lake Michigan. During that time, the Store Manager, Brandon, was working on trying to reach an affordable solution, along with his Auto Tech; who has 30 years of experience, The Tech was also very helpful to me. Brandon kept in constant touch with me about the repair solutions. His communication skills were valuable and appreciated. He and his Auto Tech had empathy for my vulnerable money situation. I was back on the road in a couple of days with an affordable solution! I am thankful to them, and to God for placing me there at the right place and time. It is comforting to know there are companies with employees that care so much about others! I will recommend CarX to anyone needing a car repair!❣️ From: Linda Shook-- Arrived back home safely in Wichita, KS, on 10/4/2025, after driving home 742 miles. 😃

Bart Loudermilk

★★★★★

6 months ago

The service was Excellent! The manager Brandon Shafer was courteous, knowledgeable, and very accommodating. I drive a company vehicle. In the past 28 years I have never had such great service. I was in Bloomington working from out of town. I needed a front suspension alignment so I called Car-x. Brandon got me in immediately and completed the alignment in a timely manor. I can't say enough on the great service they provided. I would recommend them to everyone.

Jeremy Pretzsch

★★★★★

10 months ago

We arrived right before closing with both rear tires showing steel belting on the inner edge due to an alignment issue. We were still 4 hours from home! The Manager and Tech stayed after hours on a Friday night to install two new tires and get us back on the road. To say the service was amazing doesn't do nearly enough! Thank you both so much! I highly recommend this location to anyone in the area!

Mari

★★★★★

6 months ago

I spoke with Brandon Shafer, the store manager, and found him to be very professional and a reasonable pricing. He diagnosed my car, provided helpful information, and was great to work with. He also got me scheduled in quickly for a tune-up, which made the whole experience even smoother. I’ll definitely be coming back!

Klu Ya

★★★★★

5 months ago

Had a great experience here. Manager Brandon Shafer is awesome. He clearly and thoroughly explained to me what my options were and what his team was doing every step of the way. He even found ways to save me money; I went in thinking I needed certain work done and he provided cheaper options that I hadn’t even thought of. A good, honest auto shop is worth their weight in gold, and I can’t say enough good things about this Car-X team. I will definitely be going back.

Heidi Krebsbach

★★★★★

5 months ago

I recently needed a tune-up and was fortunate enough to visit Car-X. From the moment I called, the manager, Brandon Schaefer, was incredibly accommodating and got me in right away. His professionalism and customer-first attitude made the whole process stress-free. The real standout was their lead technician, Steve Martin. He did an excellent job diagnosing and fixing the issue with my car. It's clear that Steve is highly skilled and takes pride in his work. Overall, the service was top-notch, and I’m grateful for how smoothly everything went. I highly recommend Car-X for anyone in need of reliable auto repairs!

Ken Hawkins

★★★★★

5 months ago

can’t say enough good things about Car-X and their manager, Brandon Shafer. Every time I’ve brought my car in—whether it was something small or a bigger concern—Brandon and his team have diagnosed the issue quickly and explained everything in a way I could understand. Their communication is excellent; I always feel informed and never left guessing about what’s happening with my vehicle. On top of that, their pricing is very competitive, which makes me feel confident I’m getting great value along with great service. It’s rare to find a shop that’s this trustworthy, thorough, and friendly. I highly recommend Brandon and his team at Car-X to anyone looking for reliable car care!