Carotech Automotive & Complete Car Care Center

Elizabeth Rhodes

★★★★★

Edited 5 months ago

What a really uniquely excellent mechanic. Carotech’s Gary diagnosed my 2020 Volvo XC40 which had a few problems including an oil leak, brake issues and a battery issue. He checked the entire vehicle, kept me in the loop, and the price was fair. The process of going to a mechanic can be very unsettling and this place and its owners get a 10/10 for repairs, service and overall care for the customer. Update: just returned for my yearly service: Gary checked over my beloved car, told me what I needed to keep the car tip-top and got it back to me in one day. Yay Carotech!

Roy Pan

★★★★★

4 months ago

Owner Gary was super nice and transparent with everything, working with Carmax to fix my car with max care. Highly recommend

frank saraceno

★★★★★

11 months ago

Gary provided excellent service when I needed it!! My car busted a coolant line on the 405 fwy and I was 50 mi from home. I have an Alfa Romeo and was worried about finding a tech who could work on this vehicle. Luckily I chose Carotech. Gary assured me that his team was familiar with the vehicle and could get the job done. After just 2 days, right before the busy Easter weekend, Gary had the line fixed and even had the car detailed!! Great job!

Islam Korayem

★★★★★

9 years ago

What shall I say more than what is already siad in Gary and his team!!! They are just as amazing and honest as I have never dealt with any like that before for my car. Gary is a nice, respectable and a friendly guy that took me easily through every little step with my Altima. He called me after the initial inspection to stand on the issues and asked me to come on-site to show me everything he pointed out that needed real attention. He never sells you anything you will not need URGENTLY. He cares for your car as if it is his own and really cares for your -and others- safety on road! Unfortunately my car did require quite a bunch of stuff to he done! He gave me a really fair price (despite I'm still complaining of it :-D) ... but no kidding it is very fair for the amount of job he did and I bet it is very reasonable compared to other auto shops...add to that his HONESTY which I really have to highlight. I'm back on the asphalt today after 4 days of work on my car. I love how my car drives now and really appreciate the work Gary and his team did. They even offer you 24 months/24,000 miles warranty on any parts installed by them in your car. Bottom line, I will never deal with any autoshop other than Carotech automotive. I highly recommend this place for anyone seeking incredible service, honesty, and reasonable prices. Thank you Gary!

JK B

★★★★★

4 months ago

Carotech were great, my cylinders weren’t firing, they fixed it quickly and at a reasonable price. Will be using them for all my car needs moving forward!!

Morgan Hage

★★★★★

2 months ago

Fixed up my car complete with a fresh detail inside and out. Car drives like new and looks like new. Great service.

Amber Bruehl

★★★★★

7 months ago

Los Angeles area can be tough when it comes to finding an honest, skilled and trustworthy auto shop. Having unexpected car troubles is never fun but I’m so happy I found these guys as a result! Best of the best. Also appreciated that they did not attempt to up-sale me on any additional services and were extra understanding and accommodating. Not only will I be using them for future auto needs but I’ll be recommending them to everyone I know in the area! A++++

Victor Valdez

★★★★★

7 months ago

I have a 2011 Subaru Outback with false or bogus check engine light, after many missed or wrong diagnostics and money, I brought the car to Carotech, talk to Gary (the manager) and they find out that we need new electrical main harnesses to fix the problem, it look like in the past some wires were cut and connectors damaged. They did the job, the installation look very clean, (I am very meticulous car owner who knows and works in my cars) like original and the car is running GREAT! Not check engine light. Thanks Gary and the technician, Great job! Victor

Tony Schwartz

★★★★★

3 months ago

I have been coming here for a number of years and trust them. Great customer service. And they go the extra mile. Just came in for new tires, brake service and oil change. They steam-cleaned the engine and washed the car, too.

Dennis Boyle

★★★★★

a month ago

Never had done a PPI. I was nervous about how it would work and how to schedule it. (I was at work and couldn’t attend). They worked with the seller to schedule it, sent real time videos and audio updates, multiple phone calls with a conclusion phone call. Could not have been easier and informative. Best $$ spent, period.

Yael Landa

★★★★★

2 years ago

I replaced my tires, filters, and brakes at Carotech and they did a wonderful job. Service was quick and professional and great overall. My car was cleaned from the inside out including the engine part. I highly recommend this place for all your car service/repair needs and especially Gary who was very patient kind and professional with me.

Adam I

★☆☆☆☆

3 months ago

Stood here for a solid 5 minutes while this guy, presumably the owner stayed on his phone. When I asked him why he took so long to even acknowledge me, he told him that it was his shop and his right and that God has promised him the freedom 3500 years ago to treat me like this. He was also a scammer. I was quoted $60 for an oil change over the phone. Upon arrival, he wanted to charge me $339! Outrageous!

miguel cabrales

★☆☆☆☆

7 months ago

Recommended I replace my radiator fans and module without bothering to check the fuse or condition of the wires. Quoted me $1600 to fix the issue. Cost me $50 in electrical equipment to fix the issue. Surprising given they usually do fantastically well at diagnosing issues.

Tiny Hat Experiences

★★★★★

2 years ago

Between now and when i write the full review, i have a very simple piece of advice for anyone reading this. Call Carotech Auto, ask Gary when you can drop off your car and then trust him and his expert team to fix your car properly, for an extremely fair price and with the best warranty I've encountered from any auto mechanic shop in my life. Do not bother wasting time reading other reviews. This place is absolutely without compare the best auto repair shop in LA. Thank you Gary. For those who may be wondering, I found Carotech through a Google search and spoke to Gary for the first time about 72 hours ago. He suggested i drop my car off Wednesday. I just picked it up today (Thursday 11/9/2023) and the work done on it was exceptional in all respects. I'll never go to another auto mechanic as long as i remain in Los Angeles. But to be clear, prior to 3 days ago, i knew nothing about Gary or his shop. And my car had been neglected for the past 6+ years. It was also filthy and the engine compartment was an embarrassment to even see.

Easter Bohanon

★☆☆☆☆

2 months ago

The response to this review will be that they charged me for a diagnosis. I had to get my car towed here because it would not drive. They told me it would be $190 for a diagnosis and then they let me know that my car was having issues with the axle. They were hesitant on doing any work as I had recently replaced my transmission and they recommended I go to the mechanic that changed the transmission. They then told me I should be able to drive the car “slowly” to my mechanic. They charged and handed me the keys to go. The diagnosis in fact was not worth the price as they pushed me and let me get in a car they knew shouldn’t be driven and put my life in danger. When the correct diagnosis would be to simply tell me they cannot work on the car and I need to tow it to a different mechanic, they charged me $190 to see me only get a half a mile away from them because they wanted me out of their car lot. I did take my car to the original mechanic and they were astounded that Carotech had me drive this car. This was predatory and they put my life on the line. They will say that they told me to drive slow of which I did, but they should have never told me to drive the car. Never go to this place, I’m sure they have done good work in the past but they have predatory practices, especially when they don’t want to deal with you.

Elmer Ortiz

★★★★★

5 months ago

I was struggling in finding an honest, skilled, let alone trustworthy auto shop. I found out about Carotech Automotive while Google searching for the issue my car was having. The reviews that I read recommended me to call and ask for Gary which is what I did and all I can say is that Gary was beyond kind and fair with the pricing. He immediately diagnosed what was wrong with my car (my intake manifold had to be completely replaced as well as valve cleaning). Gary and his team did a phenomenal job with my car that I can say without a doubt that I'll be bringing my car here at Carotech for all future repairs as well as general maintenance. If anyone is looking for an honest, skilled, and trustworthy auto shop, then Gary and his team at Carotech Automotive & Complete Car Care Center will take care of you. Thank you Gary and your team for your phenomenal service.

Scott Varnado

★☆☆☆☆

Edited 2 months ago

Broke down a block away. Wanted $200 to even look at my car that they told me does NOT go toward repairs. Don’t give this selfish shop your business. Plenty of other places in the area are much more accommodating. EDIT based on response from the shop: No, I did not ask for a mobile mechanic. I explained my situation that I had broke down less than a block away and asked for any advice on how to get my car to your shop. Which you refused to help with. In terms of your nonrefundable $200 diagnostic fee, that’s absolutely ridiculous. I found three other places within walking distance that put their (cheaper) diagnostic fee toward repairs, as almost every shop does. There are quite simply multiple better options than this place in the neighborhood, and I hope people pick them over you! Paul at AAMCO on La Cienega (about a mile away) charged NOTHING to look at my car and was extremely kind and helpful. The exact opposite of what I encountered at this shop. Go there instead!