CARS

Janice Wu

★★★★★

6 months ago

Friendly service! They took care of what was going on with my car and got it done in a timely manner. They also noted something stuck to my tire which I appreciated because I got that taken care of right away. I think these guys are great !

Tirso Mejia

★★★★★

a year ago

Good Morning everyone, I just wanted to tell you all that This Shop called *CARS⁶⁶⁶ did an outstanding job on my Entire clutch system, (2005 Pontiac GTO) I've never felt more comfortable in my life leaving my car in a shop but one Convo with Rodney and the rest of the guys n that was it, they treated me with Respect and got the job done correct, this is the Only place I'll Ever take my car, they are the Best Go give them a try, Youll be happy you did and You won't regret it.

Kat

★★★★★

10 months ago

I know these guys personally, they are some of the kindest people I know and are reasonably priced. I go out of my way to get my car serviced here.

Adam Keithley

★★★★★

a year ago

Absolutely fantastic experience. The team at CARS really worked hard to diagnose my brake issue and fixed it same day so I didn't miss a trip. They were very communicative and the pricing was very reasonable. I'm a customer as long as I am in Tallahassee.

Bailey Lewallen

★★★★★

2 months ago

Very kind people, exceptional service. I would highly reccommend them as a trusted mechanic.

Ron F

★★★★★

8 months ago

I was delayed in posting this but I brought in my 96 240sx thinking the issue was only a leaking intake manifold and MAF. Rodney and team dug deep and found it was compression! 🤯 They conjured a miracle and negotiated a ‘cream puff’ engine from basically a ‘barn find’ and got me rolling! Even got my ancient A.C. system working again and saved me from an expressive k-swap, ls swap etc. Thanks Rodney & C.A.R.S. !! “I’ll be back!” P.S. bring back @Cars_tally!!!

Adrienne Lee

★★★★★

2 years ago

Scheduled an oil change appointment on my new car. Not only did that get completed fast but they found multiple issues that I needed to have the dealer address in the new purchase. These guys are good and I will entrust them with my service again!

Roger Twitchell

★★★★★

2 years ago

Used software from FIXD to diagnose a problem and the software recommended this shop. So glad it did. They gave me a time to bring it in, gave me a quote and did the repairs within the timeframes agreed upon. They kept me informed on status as they progressed. So happy to find a place like this. When I picked up my car and paid the bill it was exactly what they had told me before work began. I called other shops( dealership) and their quote were dependent on what they found once they had the car in the care and could run over $800, depending on THEIR diagnostics. I will stick with these guys. Honest and professional . Rare these days.

Jeanie

★★★★★

a year ago

I love this place. I’ve been using them for years for my Repair. The staff is wonderful. The repairs are done pretty quickly at a reasonable price.

Rob Staple

★★★★★

2 years ago

This is a fantastic shop Davonte went way above and beyond to help make sure that my warranty repair (Alternator) was handled. He communicated with the warranty company. I ended up getting the repair done by them for about $300 less than what Pep Boys wanted to charge. Pep Boys over there by Florida State is a rip off. They’re price gouging and holding cars hostage because they know people don’t know what to do but they didn’t pull that on me.

Brandi Durkins

★★★★★

10 years ago

My experience at CARS has been far beyond amazing! I love being able to drive down to a local car shop, and receive assistance and not feel cheated are scammed. The price is definitely right and worth every penny. Being that I've been serviced there about 3 or 4 times already, I haven't reconsidered switching my car service at all. The customer service is premier and the owners show a great interest in their field, which are cars! They seek to provide the best quality and for the best price. You can't beat such a deal. I have referred a good handful of customers to CARS and they have loved the service just as much as I have. Keep up the good work guys!

ashley wilson

★☆☆☆☆

7 years ago

I had my car towed here when my radiator broke and the dealership wouldn’t take my car. The staff was friendly and worked to get parts rushed in as I was visiting and didn’t live in Tallahassee. I made it home but 4 days later my car broke down again. This time I took it to my preferred dealer and had to fight with the warranty company of this shop to get my car fixed where I wanted to. One of their warranties will only cover repairs if you use an associated shop which I was not comfortable doing after my car had just broken down after they worked on it. The shop was nice at first stating that they didn’t want me to have to come out of pocket as it was the exact part they installed that had broken, but when all was said and done, they refused to cover the additional $189 that I had to pay due to their warranty not covering it. The initial repair was over $1600 which went under my own warranty on my car and my secondary repair due to their error was another $900. I ended up paying over $500 out of pocket for a repair that would’ve cost me $100 (my deductible) if I were home and took it to my preferred dealer. When I tried to reach back out to the shop, they didn’t return my phone call for over a week (they called back once I told another employee I was going to the BBB to handle the situation), got argumentative about how I should’ve used a preferred shop of theirs and I was basically just out of luck on the additional. They also asked why I didn’t just use my own warranty which I explained that it wouldn’t cover a second repair for the exact same issue that his shop had just fixed because it should be covered by his shop. I ended up being without a car for 7 days total and had no offer for a rental, nor would their warranty cover it. The worst part about the entire situation is that If I was on the highway and unable to stop, I could’ve lost my entire engine. If their warranty wouldn’t cover the additional cost for a shop that I trust to repair it, I highly doubt they would cover a new engine.

LlTt Rr

★★★★★

Edited 3 years ago

It all started from a Google search after another "big named" company attempted to over charge me for a fuel pump & harness replacement. I called & spoke to Rodney & just when I thought he forgot about me he called me the next day with an estimate for my repair. I was elated because not only did he return my call but he quoted me a price that was within the typical range for that type of service. Parts were ordered promptly & my car got repaired as promised. I plan on starting my routine oil changes here simply because of how great the [customer & repair] service was & how inexpensive the oil changes are.

Ben Rangel

★★★★★

6 years ago

Very professional and honest. My understanding is they started this place as a shop that doesn’t rip people off. I’ve been there for oil changes, service, and they checked out a truck I ended up buying, and each time I was very satisfied by their attitude and work. A couple of times they refused to charge me even after spending a good amount of time looking for a problem that had an easy fix. Also, it’s nice to walk into a place and not get a jerky redneck vibe, or a corporate feel (I feel like when an automotive place is all gilded, they are overcharging you to pay for their aesthetic). I’d recommend this place for women and people of color who might feel uncomfortable at other shops!

Re'Jene G

★★★★★

8 years ago

Rodney the owner as well as ALL his associates are awesome . As a woman and a college student they showed me a lot of respect and patience. They tried fixing a problem with my car that seemed to keep occurring every time I left. Rodney allowed me to return my car day by day working with my schedule, as needed to fix the problem and he did ! I appreciated their services and the time they took to help me. Highly Recommended.

Desiree Davis

★★★★★

8 years ago

Great work! As a dealership kind of gal, I was pleasantly surprised by the affordable prices I found here. The service was quick, and Rodney was a pleasure to work with. He validated my concerns and talked me through a few different solutions. Nani (my car) left running like her old self. I'll definitely be back.

Gabriella C.

★★★★★

5 years ago

Really awesome place and staff! We had to tow our car on a Saturday. They were one of the only places that were open, they had the best reviews, and they were located near our Airbnb. They ran diagnostics right when we got there, explained as much as they could, and, even though they couldn't fix it because it was a dealership issue, they were so helpful and nice, giving us advice on what we should be asking and how much it could cost us, worst case scenario. They also got the issue right, so that was even better. They were knowledgeable, sweet, and very chill. I wish they could be my fulltime mechanic and take them back home! Also, when I tried to call the dealership to let them know our car was being towed to them, I had accidentally called CARS and didn't realize it. It took about 5 minutes for me to explain our issue and that the tow was coming, and the guy who answered the phone was SO NICE. He let me do my whole spiel that was meant for the dealership, and laughed about it with me at the end. It was a little embarrassing, but CARS definitely made a stressful situation much more calm. :)