About Business
CARSTAR Collision Specialists of Brownsville is a highly-reputable Car Repair service provider based in Brownsville, TX. CARSTAR Collision Specialists of Brownsville covers all facets of the Car Repair industry, with a focus on Auto body shop. With over 93 reviews and an average rating of 4.6/5, CARSTAR Collision Specialists of Brownsville is a trusted name in the industry. Their presence in Brownsville, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Rachel Sigamala
★★★★★
2 months ago
I can’t say enough good things about this place. From start to finish, Richard and Isaac were kind, honest, and extremely helpful. They explained everything clearly, answered all my questions, and did an amazing job fixing my car. You’d never know it had been in an accident. Highly recommend!
Victor
★★
☆☆☆
a month ago
Service was decent, but communication was poor. During the initial inspection, the advisor pointed out several issues and said they’d quote on them. I received quote and paid a fair price for what was described initially. However, after payment and drop-off, I was told only two minor items were included—not the major damage—and that the main repair would still proceed. When I picked up the car (after inaccurate/ last-minute “ready” times), the main issue wasn’t fully fixed (they later said another part was needed, without prior notice), and one other repair left visible scratches. Bottom line: Be more upfront about what’s actually covered, repair limitations, and any additional work needed—don’t surprise customers after they’ve paid and the car is supposedly done.
Richard Castillo
★★★★★
Edited 4 months ago
I love it would recommend to anyone that needs work on their vehicle. They finished the work on a timely manner
Jason
★★★★★
4 years ago
Top notch quality, excellent communication, and a price that is fair and complete. Good time frame for repairs, and we are Very very happy with the work. All Mechanical items fixed and working flawlessly (underside did not like concrete base that was driven over) on top of beautiful and perfect paint match. Great job guys (and gals).
Eva Atkinson
★★★★
☆
3 months ago
Beginning experience was efficient. Pickup experience was very disappointing after I received a call that my vehicle would be ready by 4 pm and I got there at 4:45 and still had to wait another hour for it to be ready. I hurried to be there on time and then still had t to wait.
sarahi Salinas
★★★★★
4 months ago
Sandy is the best! She explained everything thoroughly and made the process easy to understand. Thank you for making everything smoother and for showing such great care. 😊
Sylvia Ayala
★★★★★
4 months ago
Very nice office personal and staff members also always provide me with the status of what was done to my car every detail . Very satisfied with them well job done thank you all so much .
Claudia Hernadez
★★★★★
2 months ago
Great service. Very friendly. Javier Longoria went above and beyond to accommodate my schedule. Highly recommend.
Allan araiza
★★★★★
8 months ago
From the moment I was contacted by Car Star Collision to confirm that my vehicle had been received, I knew I was in good hands. What truly stood out beyond the efficient service was their genuine care—not just for the car, but for me as a customer. Their commitment to safety, clear communication, and exceptional service was evident in every step of the process. Joe, along with the entire team, was an absolute pleasure to work with. They made what could have been a stressful situation feel manageable and smooth. Their professionalism, transparency, and willingness to guide me through each phase of the repair process truly set them apart. If you’re ever in need of collision repair, I highly recommend Car Star Collision. You won’t just get your vehicle taken care of—you’ll be treated with respect, empathy, and top-tier service from start to finish.
Xander Valentino
★★★★★
2 months ago
Great place to bring your car. Staff is super friendly and helpful would recommend to anyone.
Xuan Li
★
☆☆☆☆
Edited 3 years ago
Poor quality of work, irresponsible estimator, unfair price, poor customer service. Had to go back multiple time because the poor quality of work. Did not fixed the rim as I told them too, estimator took it off without confirmation with me. Had to call multiple times because the guy never called back to update me. The camera wasn’t checked before I took back my car had to go back and fix it. If you don’t to waste ur valuable time do not go here, there’s cheaper and better place to go!! Update just found out they messed up the garage button
Jesus Lopez
★★★★★
2 years ago
My car was in bad shape but was repaired ,to new state would recommend this shop some before and after
Mayra Martinez
★★★★★
a year ago
Joe took care of me like family! From start to finish, he went above and beyond to make sure my car was drivable. He was professional, kind, and really took the time to explain everything. I felt like I was in good hands throughout the entire process.
Porfirio Estrada
★★★★★
11 months ago
My experience was not too positive at the beginning due to some communication issues, Joe get directly involved and all was smooth, excellent customer service and excellent job, the service was above of expected , extra work was done to delivery my Mercedes on excellent conditions. I highly recommend the shop.
Nicolas
★★★★★
Edited a year ago
I really am happy about the care and time they invested on my damaged vehicle that I brought in, once the work was done, it was just as new again. This is the second time I bring in my vehicle for a new service since I was amazed and completely satisfied with my first work order. After my second order I once more content with the their work. My car is running smoothly and it looks just as new again. Highly recommended it.
Hugo Sanchez
★★★★★
5 months ago
Great experience. Very professional!! Sandy was on top of everything. All questions answered!! Thanks!!
Ms. Guerra
★★★★★
6 months ago
Sandy was super nice, she made the whole process easy and kept me updated.
Ashley Daddario
★★★★★
a year ago
Excellent customer service! They really go above and beyond to help their customers out. I will definitely be recommending to friends and family. Thank you guys for your amazing work. So happy with my new mirror!
Leslie Gonzalez
★★★★★
2 years ago
Carstar did a great job with my car, I would definitely recommend them. It was all done in a timely manner and they kept updating me of the progress every step of the way. It was my first time getting into a car crash, so it was nice to have some piece of mind when it came to getting my car fixed.
Alex Contreras
★★★★★
a year ago
My experience with Carstar was nothing short of great. From the moment my car was left at the shop I was given updates on the progression of my vehicle. My cars repair was top notch and I’m absolutely pleased with the results. Excellent service all around!
