About Business
CARSTAR Simi Valley is a highly-reputable Car Repair service provider based in Simi Valley, CA. CARSTAR Simi Valley covers all facets of the Car Repair industry, with a focus on Auto body shop. With over 103 reviews and an average rating of 4.9/5, CARSTAR Simi Valley is a trusted name in the industry. Their presence in Simi Valley, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Julia Somerville
★★★★★
6 months ago
Great shop! There was some miscommunication between them and insurance, but I called, and they diligently answered all my questions! The front desk girl was super friendly, and all the mechanics I spoke to were so nice and diligent. If I didn't understand the price or repair they would explain it to me. I went through insurance, and I don't know much about average cost, so I can't speak on that, but in terms of quality and customer service, 10/10. I am definitely going to look at them first moving forward when comparing prices because the quality of their work is there! I got my car back cleaner than I left it! And again so nice! I know nothing about cars and even forgot to give them my wheel lock. I called a bunch of times with questions and forgot things. They answered everything clearly and didn't get frustrated with me! As a younger woman who recently moved to Cali from the Midwest with this being my first car was a huge comfort! Especially since I can't work without my car. Again amazing shop that I would recommend to everyone! Thank you CARSTAR Simi Valley!!
David Ramirez
★★★★★
2 months ago
Carstar was absolutely a pleasure to work with. They worked with my insurance company kept me informed from start to finish. Which is very much appreciated. By the way my car repair was impeccable. This was my third time working with them and they are the best. My car came out just like new. Thanks guys
AVD
★★★★★
2 months ago
This is my second time taking my truck to CarStar. First time it was for a manufacturer warranty paint job and second time I’ve also had some additional work done. I’m very happy with the results and the customer service I have received.
Jeff Hunter
★★★★★
2 months ago
This place was recommended by my insurance company and now I know why. They were courteous gracious explained everything when they found more damage they actually called me and let me know what was going on. When all the work was done they even cleaned my car for me
MomoDodoBird (MomoDodoBird)
★★★★★
11 months ago
Great service, time frame and work. My car had orginal paint before my accident they matched it and fixed it flawlessly and did more than i expected in there service. The only shop i would take any of my cars to and I would really recommend anyone to come here.
Kimberly R
★★★★★
2 years ago
Carstar Simi Valley restored my car to its former glory before I got rear ended on the 405 in my brand new 2023 4Runner with not even 15,000 miles on it. I was super bummed when the accident happened, and I am very picky with the mechanics and shops I use for servicing my vehicle so when I met Lance and I could tell this shop was a solid 10/10, it put my worries at ease and I could tell I was going to be in good hands. Even when my insurance company was giving them a hard time, Lance and Karina still tried their best to make this a great experience for me and returned my vehicle in stellar shape. I could not have a single complaint with the service I received at this shop. I will be recommending to everyone I know! Thanks again you guys for all your efforts, to everyone at Carstar, you guys are amazing!
sharon kaye
★★★★★
2 months ago
i was blown away by how well the color matched my car color, i had my car hood painted and it looks brand new! they also detailed the interior, wasn’t expecting that🥰 i feel really good about driving my car again 🙏🏻🥰🥂
Michael Benson
★★★★★
a year ago
Absolutely 100%. My vehicle was done ahead of projected time, all employees were very helpful. Would I recommend CARSTAR to anyone else Absolutely, without hesitation. Only shop I'll take my car to going forward. Michael Benson
Brianne Elizabeth
★★★★★
2 years ago
Excellent customer service. Took the time to explain the repair process and breakdown of the quote. My car was ready in the time they promised and was returned to me clean and as expected. I’ll be referring friends and family to them. Thank you!
Rick Vartanian
★★★★★
Edited 4 months ago
Carstar was fantastic, they ordered the part needed It came in the next day ,they installed it right away and called me to pick up my car. They did a great job.
Cristian Lupu
★★★★★
6 months ago
All what I can say is that I’m extremely happy that I found Jim and his team. Meticulous work, attention to detail, great communication during the process followed by a flawless execution and customer service are just a few facts that made this business stand out. Once I picked up my vehicle, it became clear that Jim and his team did an outstanding work. This is a highly recommended place to take your vehicle if need a quality bodyshop! Thank you Jim!
Linda McCoy
★★★★★
2 years ago
My initial estimate, which, I realize without tearing into the car (is hard) was way low! After 24 hours, I was told…estimate had almost doubled and my car was a total loss! That said as FYI, then…I ‘felt’ we were dismissed rather rudely by phone. I wasn’t going to have questions or concerns addressed. Had we gone through with the repairs, I have no doubt Car Star would have been 5 stars and thusly my 5 star rating. They are extremely busy…no doubt they do nice work. I would recommend them just on my initial experience, not my second.
r ford
★★★★★
7 months ago
CARSTAR has wonderful customer service and were highly professional. They did a great job taking care of my Audi. I received my car repaired and professionally cleaned.
Sherri Clark
★★★★★
3 months ago
Very professional, kept us updated, done in a timely manner, and the body work was stellar! Would definitely use them again!
Kieu Mai
★★★★★
10 months ago
I was a little worried about it my car because I never been to the auto shop before but I would highly recommend. They were so helpful and had great communication. They fix my car with great care and time that it was finished a day early. Got updates about my car who ch was super helpful. My car looks just when I bought it! They were also lovely enough to clean and detail my car! 10/10 Service! Thank you so much
Rick Schwartz
★★★★★
9 months ago
Lance at CarStar did a beautiful job repairing my KIA Soul. He’s the best. He followed through with everything he promised and on time!!! Also, the receptionist/office girl was so friendly and helpful. I highly recommend them to anyone!!👍👍. Ruth
Laurie Loredo
★★★★★
a year ago
No one likes to get repairs done after a fender bender, CARSTAR made the experience as painless as possible. The estimate appointment took less than 15 minutes and they offered to call the car rental agency to pick me up when I had the repairs done, and to let me drop off the rental with them too. They had the parts on time, called me to tell me the car was ready on time, sent all the paperwork to my insurance company for me. Great service, did everything they promised, made the process quick and simple for me. I would use CARSTAR again and highly recommend them.
Gina Rozzano
★★★★★
a year ago
Lance and his outstanding crew at CARSTAR did an exemplary job on my Camry. I couldn’t be happier with the results. I would not hesitate recommending Carstar to anyone. My sincerest thanks to Lance; you are the very best!
Dana M
★★★★★
a year ago
Fantastic service and my car looks amazing Wonderful people and Lance and his staff are fantastic. Don't hesitate to go. Have them fix your car beyond your expectations.
Saundra Blum
★★★★★
a month ago
Great service! They did a great job !! It looked Brand new !
