Central Auto Paint & Body

Emily S

★☆☆☆☆

a year ago

HORRIBLE EXPERIENCE DO NOT USE THIS SHOP. I took my car here for a small dent repair. They tried to give it back with the job 1/2 done, they didn’t complete the door blend, and then created multiple new problems as they damaged the interior door panel prying it off, didn’t put the trim pieces back together correctly, oversprayed the area, and left my window covered in hand prints. When trying to work with them to finish the job and remediate the situation they were nothing but avoidant and rude. Especially Kevin the owner and the female who works at the front desk. It took them 3 more tries to finally get the panel replaced, get it put back together properly and to fix all the mistakes they made with the paint and clear coat. NOT ONE SINGLE TIME DID THEY APOLOGIZE FOR THE MISTAKES AND ALL THE INCONVENIENCE THEY PUT ME THROUGH. Would never use this shop again. They are incompetent at their jobs and extremely unprofessional .

Leigh Daugherty

★★★★★

a year ago

I had an excellent experience with this place. They were able to take my car the same day I called, give an estimate on the spot. With other body shops I have used in the past they never got to my Car when they said which resulted in me having to rent a car twice as long. This place got the job done sooner than expected! Kevin the owner was great! Fair price too.

Shirley Howard

★☆☆☆☆

10 months ago

I went to this shop for a minor repair. After making me wait for a long time they gave me a very high quote that didn't seem reasonable. These people are either unprofessional and don't know what they are doing or they purposefully want to rip you off. Either way they are not trustworthy to do business with. I took my car to another shop the same day. The job was done in a short time with a one tenth of the price that the other store gave me

Austin Pretsch

★★★★★

2 years ago

I had a fantastic experience with Central Auto - HONEST, good people and high quality work. Anthony and Jeremy both did an excellent job with repairs on my 2021 Bronco and were both upfront and honest with which specific dents were and were not in scope of our contract (even inviting me into the shop to review myself while repairs were underway) since aluminum is more difficult to repair than steel. The paint matching was done perfectly, and I believe pricing for the work completed was fair. 10/10 recommend this shop!!

Saumya Suhagiya

★★★★★

Edited 2 years ago

Reasonable price quick service Also location for A1 Plano muffler & Auto care

Chloe Hancock

★★★★★

5 years ago

I have had several cars taken to Central Auto Paint & Body and they always do an incredible job for an incredible price! They have actually been able to get better pricing on things than they estimated! They are quick, honest, and reliable. I cannot recommend them enough.

Aaron Brickhouse

★★★★★

6 years ago

In the automotive industry today, you have to be careful with who you work with. There are plenty of shady shops who will over-charge for simple repairs and only have the profit in mind. After speaking with Clifford Gomes, he made sure his team would have my car looking brand new and was always communicating with me on the status. He even personally double-checked my car after completion to ensure his team did a great job. Now my car is looking better than before it was hit. I will NEVER go-to another collision place after seeing the great job him and his team did. Thank you to Clifford and Elizabeth and the rest of your amazing team for making my car look like a car should. Central Paint & Body is the RIGHT place, after a WRONG turn!

Kevin Farrar

★★★★★

7 years ago

Clifford and his team fixed my truck after someone rear ended us two weeks ago. They did a great job as usual (this is my 2nd car they had to fix). I highly recommend central paint and body to everyone because I know they will do a great job.

Lenora Caron

★★★★★

2 years ago

My experience here started with my friend recommended me to his friend Kevin and made the initial call letting kevin know that I needed assistance with my car . The dealership couldn’t and didn’t give me this much friendliness or even try to help they just wanted to sell me a new vehicle and buy my car for nothing. My car is only six years old and I’m going to drive it and kevin’s making sure that I get to drive it more and you’ll continue to work on my car now and I would recommend anybody going there matter fact, my dad‘s even going to go there for something now, so I highly recommend this business even the mechanics and Mcchanic I didn’t say that kevin took care of me, and I must say they were very reasonable, and they did not tries to overcharge me in anyway and I’m satisfied 100% for the service I got thank you Central Paint and Body thank you Kevin Len Caron

Katherine Serrano

★★★★★

10 years ago

Clifford and his team are exceptional! I had my SUV fixed at his shop in late 2014 and it was great! Unfortunately there was a problem with the paint and it started chipping off the bumper after only 6 months. I called Clifford and explained the situation and the only question he asked was "When can you bring it in?" I brought my vehicle in that same day, they fixed it and I had it back in less than a week (they had it over the weekend but was ready for pickup first thing on the following Monday.) That's what I call STELLAR customer service!

Joe Shoe

★★★★★

4 years ago

Clifford , Jason anf the entire staff were very friendly & professional. My 10 yr old Toyota needed body work from accident and the car looks BETTER than before the accident! Perfect match on 10yr old paint. Pinstriping and details make it really pop! I highly recommend this place for your auto body and paint needs. No hassle and shines like new money 😎 BIG THANKS!!

Thomas Klippvik

★★★★★

7 years ago

Great auto body shop! The estimates are very reasonable and the staff is friendly and efficient. I've been there a couple times now and my car looks completely new. I recommend them to anyone!

Destiny S

★★★★★

8 months ago

Friendly, quick service, and great communication! Will definitely recommend to my family/friends!

Nickolas Daddario

★☆☆☆☆

9 years ago

Complete Bait and switch!!!! Brought my vehicle in to repair bumper and minor scratches and dings on the vehicle. Clifford game me a quote that looked good to fix vehicle with a new bumper. Noticed before I walked out that he gave me a quote on the wrong model car. Once he was able to pull up the correct vehicle my estimate was increased by $300. I was ok with that since the number wasn't originally caluculated on the correct vehicle. Clifford told me that my vehicle would be ready the following Friday (7 days). I received an email on Tuesday that The repairs would require an additional $120 for broken brackets. I agreed to proceed and confirmed that I would pick the vehicle up Friday. I received a call from Lisa on Wednesday that my vehicle was in the paint shop in line to be painted. I asked when my vehicle would be done. Lisa would not commit to a time frame, but would only say that my vehicle was in line to be painted and that she would call me on Friday with an update on whether I could pick my vehicle up or not. I never received a call on Friday and left a message asking what the status of my vehicle was. I had to call them Saturday morning to find out what the deal was with my car. Lisa answered the phone again and told me that the vehicle was still being painted and that she would call me later to let me know when it would be done. I told her that was not good enough and I needed a time commitment as to when the vehicle would be completed. She called me back an hour later to let me know I could pick the vehicle up at 1:30. Once I arrive to pick up my vehicle I was greeted by Clifford then brought out the original quote sheet to explain to me how he was able to save all this money because he was able to salvage the bumper. I asked Clifford why he would do that without consulting with me as the original quote was based off a new bumper. Clifford seem to be irritated that I would question him about that and I explained to him that I wanted to be able to make the decision on whether to have the current bumper fixed or stay with the new bumper. Given the choice I would've stayed with a brand-new bumper for resell value. I will never go back to this place again. I feel like I was completely bamboozled and Clifford used his ability to fix my bumper as a way to gain more profit rather then installing a new bumper. My final cost with the repair bumper was only $120 less than it would have cost me to have a new bumper. I am very disappointed that a local business would deceive a consumer in this fashion. Steer away from this place buyer beware.

Patricia Meagher

★★★★★

13 years ago

My son's car looks like new, you cannot tell where the damage occurred even though the paint is sparkly! The service was friendly, courteous and knowledgeable, and the office was comfortable and tidy. Thank you for a "like new" car!

John O'Haugherty “John O.”

★★★★★

5 years ago

Clifford and Central Auto Paint & Body have provided me fantastic service on many occasions. I am thankful to know of this body shop and encourage you to take your vehicles here when you need your car worked on.

Danny Jones

★★★★★

7 years ago

Had CAPB repair my suburban doors after I had hit a concrete post and messed up the driver's and rear side doors. I have the metal flake gray paint which is not the easiest to match. After having to do some metal work and full repaint of the 2 doors you can not tell there was ever any damage. The finish is very smooth (no orange peel) and the color match was perfect. They were also 1/3 less than Caliber Collision. Would definitely use them again (hopefully won't have to...).