champs automotive

Gregory Haflett

★★★★★

4 years ago

I had drove past this place on my way to another shop, the shop I had gone to refused to work with me or take my truck after they looked at it real fast. I was on my way home when I noticed Champs was right down the street from my house. I decided to give them a shot, and boy was I right to do so. Sam treated me like I was family, helped me out to get the work done to my truck. The mechanic even went as far to clean out the engine bay of all the cobwebs and what not at no extra charge. I will be bringing all my vehichles to get worked on by Sam and his guys. You won't be disappointed!

Kourtney Todd

★★★★★

4 years ago

So I was experiencing hearing loud noise with my suv, and this location was recommended through my warranty company, Listen like over exaggeration I called and spoke with Sam and I explained what I was hearing and if they were busy. He told me the turn over time and he could check out what the problem could possibly be but it would be better if he and the guys could actually look at the problem I literally got dressed and came in and he looked at my car and told me right away what the problem was and what the price would be. His service was great,how he treated me upon arrival was 👌👌☺️, service time was 4/5 hours. So I was expecting the worst and everything turned turned out ok. So thank you guys so much and I appreciate your services and I have found a new mechanic shop that is TRUSTWORTHY,HONEST AND DEPENDABLE. Thank you thank youuu!!!!!

Jaime Tomas Jr

★★★★★

5 years ago

Champs Auto on Gratiot is beyond Great. I had a peak problem with a 2004 Jeep. Before I was referred to Champs, I doesn't over $1000 with other mechanics that ripped me off. I was referred to Champs. The owners were great. They dismantled my Jeep to find the "recall" problem. Jeep should have recalled all Jeeps from 1990's until 2015. Jeep Corp legal personally informed me that they knew of the problem for years. It was the jeep would CUT OFF while driving. Yes while driving!! Many accidents have been caused by this factory defect. Deaths had occurred. Jeep Corp told me it was easier to "pay individual claims" that were PROVEN than do a recall. Such a recall for all Jeeps since 1990s or before would BANKRUPT the company. Yes, that is want I was told. The Jeep Computer would NOT record any sensor failure. Therefore, the proof of a factory defect was NOT available. Then Champs got into the mix in MY Jeep. After following ALL electrical circuits several time, burning out my new computer and THEIR 3 OTHER COMPUTERS. They discovered a wire which was unprotected during manufacturing that shorted out the Jeep. Problem was never reported on any Jeep system.NONE. CHAMPS and quoted me about 450.00 for my original service request. The repair and solving the problem cost about $3000 or more.. CHAMPS DID NOT CHARGE ME, except the original QUOTED SERVICE PRICE. I recommend Champs for their honesty and Dedication to CUSTOMER SERVICE and their profession. They are beyond Great or Excellent.

Kathy Warrick

★★☆☆☆

3 years ago

I took my car in because I didn't know what was wrong with it. Sam called me and said I needed rotors and pads all the way around. I paid over $400 I had to take my car back 3x Sam was great but the mechanic in the back had a bad attitude. I did all of that just to get my brakes done a couple of weeks ago (it's been a little over a year) all for the mechanic to tell me that my rotors weren't changed they were shaved. I will never go back there again $400for the problems and then for my rotors to not be changed.

Jeanette Bush

★★★★★

5 years ago

I took my Car for repair work, per Conversation with the Owner Sam. He was very friendly and helpful, He knows What He is doing. Sam told me my car would possibly be finished at a later due to the fact He had to order the part. I was surprised he had my car finished before that date. Thank you Sam you are a honest, and friendly and I appreciate this. . God bless!! 🙏I forgot to mention my car is driving great.

devin ponder

★★★★★

4 years ago

I had purchased a vehicle that has been giving me So many problems i felt like i was drowing i was so overwhelmed, until i was referred to Champs Automotive to inspect the issues where i met Sam. One of the few wholesome, honest, and professional mechanics i have ever been introduced to. Sam took me and my issue head on and gave me more than great service. I felt that i could trust Sam as i was feeling jerked around by other shops prior to Champs. I understand now why this service shop get so much praise because they definitely deserve it and i will also be bringing my business back to Champs Automotive in the future. Keep up the magnificent work Sam!!

Al Curry

★★★★★

3 years ago

I went to Champs Automotive after an insult by a salesman at another establishment who had been rude and arrogant. At Champs I was treated as a valuable customer. The manager addressed my issues and gave me the assistance required. My vehicle was repaired and available in a timely manner. I had gone for service concerning a leak. I knew I had other issues. As each problem was revealed during the inspection I received a call for repair authorization. My vehicle runs smoothly without noise and I am comfortable. In addition the services rendered to my vehicle exceeded my expectations and the price was right! I will return as needed and I highly recommend Champs in Eastpointe.

JRenee' -Vocalist

★★★★★

2 years ago

Champs Automotive is a rare Jewel!! So happy I stopped in! While so many others are trying to rip people off, they are great, honest people here! I didn't have to wait long and was treated like family! God bless you Guys !👉🌝⭐⭐⭐⭐⭐

caramelalize

★★★★★

3 years ago

My husband and I moved to the state in 2015 and since just about the beginning, we have been going to Champs. Recommended by a family member, Sam has always been so professional and his prices are always fair. He has never been too bothered to break down the individual services and prices or answer any of my many questions. Our cars are together and functioning beautifully when we pick them up. They don't procrastinate and run up labor hours. If I pull up at 8 in the morning, I'm usually picking up my ride before 2. We have taken both our cars to him and recommended Champs to a few family and friends. And as long as it's not a burden to get to Champs, (meaning distance and gas prices), we will continue to bring our business to them. Period!

Shevon Jackson (HFH)

★★★★★

a year ago

I was quoted one price and that's what I paid. My parts were ordered and received fast. I got my car back sooner than expected. I appreciated all the help Rob did in talking to my warranty company.

Taz Watson

★☆☆☆☆

3 years ago

I usually like they service but this time Very disappointed in they service went to get some locks on my tires end up with three different tire and rims and my one original black rim

Lakesha Brown-Robinson

★★★★★

a year ago

I had my car towed here because it wouldn't start. My starter went out and they replaced it the same day. I am super satisfied with the service I received and I will come back if anything goes wrong with my SUV... I was helped by Rob and Isaac, good guys👏👏👏

Teal Wilkerson

★★☆☆☆

9 months ago

Daughter/ son in-law was quoted 3 different prices . Starting with 350 all the way to 697. I told Robert that wasn’t flying . Negotiated down to 500. I’m extremely disappointed in this bate and switch when it comes to pricing . He even said “ I’m taking a huge loss “ . If I did something like this as a health care professional I would lose my license .

Loyal Demolition

★☆☆☆☆

a year ago

Don’t get nothing done to your car unless Issac is there. I went in for an oil change. They had to break my oil filter housing because they put the screw on too tight from the last oil change I got. The guy gave me 3 different prices from $600, $750, $850, then charged my card $900 and pulled out a watt of cash and gave me back $20 in cash. Issac got these untrustworthy people working in his shop scamming on people. I’ve been going here over 5 years and nothing like this happened to me until they got. They got over on me because I’m a black woman. Ask for Issac when you go. Don’t talk to the people that’s there. Issac you can trust for sure.

Robin Evans

★☆☆☆☆

6 months ago

Absolutely DO NOT GO HERE! My family has done business with Issac for many years 0 problems… This guy has charged me $1800 for a service that was not completed. Stated my rear end differential was replaced brought it back twice to be replaced they put a used faulty part on my car. I got my car diagnosed from the dealer and guess what rear end differential still bad. Only solution was given to me was pay more money to replace and part on my car that does not need repaired! I have paperwork! Very disappointed they would take advantage of a single black mother with 2 children. Refusing to fix what they never fixed! Don’t trust them don’t go here! Refusing to let me speak to Issac! Bad buisness DONT NOT GET BRING YOUR CAR HERE!

Courtney Waters

★★★★★

6 months ago

I went to Champs Auto repair in eastpointe after going to another shop to check my car and they wanted to get over on me for $3,000 on unnecessary repairs. Went to Champs and they checked out my car turned out all I needed was a tune-up, they were good on price and got my car running like new again, from now on my car will only go to champs!!!! I plan on recommending them to everyone I know!! Thank you champs Auto for taking care of my car!! Hope to see you guys soon but not too soon if I can help it. Thanks again.

Karen Robinson

★★★★★

a month ago

I have been going to Champs for 10+ years. They are the ONLY ones I allow to fix my car. As a woman I used to fear getting taken advantage of especially around pricing, and repairs needed. Champs has always been fair and the repairs are always done right. Highly recommend.