Reviews
Byron Martin
Scheduling was quick and simple through the online App and the service agent (Justin) was responsive and consistent with update and expectations.
★★★★★ 2 days ago
Joann Jiu (Joan Jiu)
René and Alex in the Service Dept are the most helpful people I have encountered here. I know when I have my vehicle serviced, they do their best to get things taken care of efficiently.
★★★★★ 3 days ago
Charles Christian
Working with Justin Gibson is a pleasure. Chapman Acura is most fortunate to have Justin interacting with their service customers.
★★★★★ 4 days ago
Dennis Lynch
Alex is a credit to your company, a ver competent an professional young man, I enjoyed working with him.
★★★★★ 4 days ago
Richard Carlson
Service dealt with a really frustrating battery problem. Intermittent failure drove me crazy. They tracked it down. Very helpful and cost effective.
★★★★★ a week ago
P.
I went to the parts, and the guys there are awesome. Very knowledgeable!
★★★★★ 2 weeks ago
Gloria Abarca
Great customer services provided by Rene our Service Advisor. Thank you!!!
★★★★★ 2 weeks ago
Paul Lyons
Justin is an exceptional service representative and a valuable asset to Chapman.
★★★★★ 2 weeks ago
Leonard Ruiz
Excellent communication with the service staff, and a personal touch with sales rep. Nice job at Chapman Acura.
★★★★★ 3 weeks ago
Omar Mire
★★★★★ 3 weeks ago
Dhamian Rubio
Always very friendly and great to their customers.
★★★★★ 3 weeks ago
Lindsay Jerez (Figueroa)
Took my Acura to Chapman for a recall issue. I dealt with Rene and he was very kind, professional, and welcoming. They put me in a loner while they worked on my vehicle. Everyone I encountered was very helpful. Once I got my car back, some lights came on, that I had never seen before. I called them and they said without hesitation to bring my car back. They took care of everything and my car is running great. There was some fixes that they recommended, without being pushy for me to get them taken care of there. Thank you Chapman Acura. I will be back to purchase another Acura soon.
★★★★★ 4 weeks ago
james vozza
★★★★★ a month ago
Rich C
Friendly and easy to work with! Happy to drive the extra distance to Tucson (instead of El Paso or Albuquerque) for our ZDX. Thanks Greg!
★★★★★ a month ago
Steve Brock
Mostly good experience. Some parts weren’t put back and the car wash made the car dirtier than it was before.
★★★★☆ a month ago
Lizette Figueroa
Francisco was awesome! Found me exactly what I needed and wanted, was honest from the beginning to the end! Best way ever to start the new year and a bday gift to me!
★★★★★ a month ago
Ally Placencia
Kimberly made getting a new car seamless! She was so friendly, knowledgeable, and paid attention to the little details. Couldn’t recommend her more!
★★★★★ a month ago
Anthony Scott
Renee and the team are excellent transportation specialist. Care care is as important as body care. They get this ensuring an enjoyable interaction with you and your vehicle.
Never worry about a vehicle break down. They proactively care for your vehicle(s) probably better than most of us care for ourselves.
★★★★★ a month ago
Germaine Cassie
Greg was a good guy to work with friendly and Can you get me into the car ASAP? I will recommend Chapman dealership to anyone.💯… Alex as a excellent advisor for my Vehicle at Chapman, I would recommend anyone to go and speak with Alex because he have patience and he know how to make a customer satisfied in his work knowing that he going to a wonderful work so the Customer could feel satisfied in the end💯🦾……… Alex, my service advisor for my new car as well. This is the second car I bought from Chapman Acura and Alex in the service area is a wonderful respectful guy in know about the business and you know how to make a customer face satisfied hundred percent good advisor for cars wouldn’t need to be checked out, Alex is the man 💯🦾
★★★★★ a month ago