Google Reviews
Erin Jones
★★★★★
a month ago
Jake provided exceptional service during a time when I was feeling quite anxious about necessary repairs. He took the time to explain each aspect of the process and prioritized what needed to be addressed first. His clear communication made it easy for me to understand, and he guided me through every step, which was incredibly reassuring. Additionally, he helped me assess my options and make informed decisions that fit within my budget. I truly appreciated his support and expertise.
Diondre K.
★
☆☆☆☆
a month ago
My family and I have had are cars serviced by Christian Brothers for years. This was my first visit to this location and I'm sad to say this was my worst experience with the brand. My service was poorly coordinated and communication with the shop was spotty at best. The vehicle was dropped off first thing at open until 20 mins before close when I was "offered" a ride. It was clear that this offer was insincere as it came late and so close to close. additionally the shop was already aware that I had made arrangements but lets be performitive I guess. A poor attempt to curry favor after I called them out for charging me twice for supplies. It is standard for oil changes to come with 5qts of oil but when I brought it up I was steamrolled. Its cheaper to get an oil change done litterally anywhere else.... I'm paying for service. Which fell flat as they swindled me; overcharging me for my oil change, which took the entire day Ill add, and tried to upsell services they have a record of being performed and was brought to their attention at drop off.
Nicole Reyes
★★★★★
a month ago
Absolute lifesavers! Communication was excellent, I felt no pressure on paying for services that they recommended but didn’t want. I got my oil changed, and my front and rear brakes and rotors replaced, all this was done within the same day. I can’t thank them enough! I will definitely be a forever customer.
Loucinda Brown
★★★★★
a month ago
Christian Brothers has consistently been an outstanding company. They are thorough, patient, and take the time to explain everything in clear detail. Their professionalism truly sets them apart. I will always recommend them to friends and family. I really appreciate their work!
Lisa Sin
★★★★★
4 months ago
I normally don't write reviews but I'm going to write one today for Christian Brothers....I will NEVER go to a dealership again because I know Christian Brothers will provide the same service and same quality as any dealership! The only difference you will get is that both dealership and Christian Brothers will go through the same 30+ inspection/diagnostic and the dealership will always find at least 20+ things wrong vs Christian Brothers will be truthful and tell you what needs attention and what can wait... I'm a BMW owner and every time I go to the dealership they want a minimum $3000! I did my research and learned that Christian Brothers is a certified BMW repair specialist which means they can service your BMW without the nasty $250-$300 per hour labor cost and they are actually TRUTHFUL about what is actually needed! Jake, Trevor and Dave were amazing (even provided shuttle service to bring me back to my home)! I spoke with Trevor during my service which he was so helpful but when i went to recieve my car, Dave was there driving my car up to me just to top off the great service I had already received and continued to have the biggest smile in his face! I would give them 10 stars if I could!
Liz West
★★★★★
5 months ago
This team is amazing! They are always welcoming, friendly, and transparent. They always do a thorough inspection and review everything with you. I won’t trust anyone else to work on my vehicle anymore. Thank you for providing extraordinary customer service, and value.
Michelle Butvilas
★★★★★
5 months ago
We have had multiple great experiences with Christian Brothers! The team has been incredibly friendly, they take the time to explain everything clearly, and are very thorough in their work. On top of that, their pricing is reasonable and transparent. Highly recommend them for anyone looking for honest and reliable auto service! And they support our local schools!
David Flamini
★★★★★
6 months ago
My experience with Christian Brothers was fantastic. Everyone was professional, experienced and pleasant to work with. They provided consistent updates throughout the process and worked efficiently to get my vehicle back to me quickly. I really appreciate Jake, Raymond and the service team for their outstanding service. Thank you!!!
Tommy Crane
★★★★★
3 months ago
I recently had both of my vehicles in the CBA Quincy garage at once. The staff was easy to work with and genuinely seemed concerned about my situation. Keith, the service manager, diagnosed and worked through multiple warranty repairs and got me squared squared away. I will recommend this garage to my family and friends
Shannon Barrows
★
☆☆☆☆
5 months ago
I brought my car in because it was making a noise. The mechanic was unable to recreate the noise and sent me a report of 7 different things to fix based on the cars age not its condition. And they made me pay for this report. Never addressed my concern, never found the noise. Assumed I’m a woman and don’t know what ball joints are when I suggested testing them. Instead they said I need struts…whole thing felt like a scam and I wouldn’t be surprised if this location gets negative reviews more often. They don’t listen to the customer. I asked them to air my tires while I was there-nope they just put it in the report. Ball joints still broken. TPS monitor still on went across the street to fill my 25psi tire up but paid mechanic to remind me 🙄
Jared Nelson
★★★★★
4 months ago
I brought my wife’s car in for an oil change and was amazed by the service..Trevor, Jake, Keith, everyone I spoke with was awesome and you can tell they really care about their customers from start to finish. I would absolutely recommend bringing your vehicle in for anything you need done, you won’t be disappointed. 5 stars for sure!
James Schumaker
★★★★★
2 months ago
My car was overheating. I took it to Sauls automotive and they said I needed a new gaskets. I did not believe them so I took it to you and you guys did all the inspections and said no I don't need that and there was other things that Cell wanted to do on my car and you guys told me I don't even have those parts on my car. You guys did a great job thank you thank you thank you
Will Gorham
★★★★★
6 months ago
Had my vehicle towed into their shop recently. The team at Christian Brothers diagnosed, sent me a detailed quote & repaired the issue in less than 48 hours. Extremely efficient experience from the entire team. I’ll definitely be a repeat customer. Highly recommend!
ashlee reichelt
★★★★★
5 months ago
The boys here are wonderful! I have been stressing so hard about my Acadia needing the love and attention she deserves and Christian Brothers definitely came through! I am so grateful for the awesome customer service and quick turn around! They have made me one happy camper!! Thank you Trevor, Keith and Matthew!!!
Chris Hitt
★★★★★
3 months ago
I absolutely will not take my cars anywhere else except you Christian brothers. Automotive, they are an outstanding team. Great communication and always respectful and reliable no questions asked.
Renee Cox
★★★★★
2 months ago
Very happy with the service. I had my starter replaced. They also offer a military discount, which is a great addition to the great service.
Britney Garrett
★★★★★
7 months ago
I have nothing but good things to say about this place! Amazing customer service! This was a very stress free process. They assisted me with rides via their shuttle service (Dave the driver is so kind and professional) they even helped me with a rental car while my car was being serviced. Prices were reasonable as well. Great communication from Jake throughout the process. Wonderful people all around!
FRANK LEON
★★★★★
a year ago
I recently had the pleasure of visiting Christian Brothers Automotive on Quincy Boulevard in South Aurora, and I couldn't be more impressed with their service. From start to finish, the process was quick, easy, and stress-free. The team was professional, efficient, and made sure my car was fixed promptly without any hassle. One standout feature was their shuttle service, which made the experience even more convenient. It allowed me to go about my day without worrying about transportation while my car was being serviced. This thoughtful touch truly sets them apart from other automotive repair shops. Overall, I highly recommend Christian Brothers Automotive for anyone in need of reliable and high-quality car repair services. Their commitment to customer satisfaction is evident, and I will definitely be returning for any future automotive needs.
Steve Hancock
★★★★★
Edited 4 months ago
Trevor Hawkins was my technician who I communicated with digitally about the diagnostic tests ran on the car and the areas that the manufacturers recommended and the pricing! It all when to plan my Audi Q7 was completed on time. My experience CBA exceeded 10 stars
Alex Hyatt
★★★★★
9 months ago
Wow, what a refreshing experience. My car had the dreaded check engine light pop on. I was recommended by a previous mechanic to check out Christian Brothers. All around great service. They fully explained the diagnostic of my vehicle with pictures and video--very helpful. They also had a courtesy shuttle that took me to and from my house so I didn't need to worry about the additional expense of an Uber. Definitely great value for the price paid. I'm really happy that I found my new mechanic! Thanks for the ride Dave! -Alex
