Google Reviews
Eddie Capps
★
☆☆☆☆
3 months ago
I would not recommend. Brought truck in for going into limp mode. They suggested replacing accelerator pedal for $1k for an OEM part that was $400 and 30 minutes worth of work. Brought my wife’s vehicle in for an intake gasket leak which they replaced but didn’t tighten the turbo charge pipe which blew off. They consistently recommend maintenance based on mileage of the vehicle versus actual condition. Would suggest going to other mechanics on Rayford.
Amin H.
★
☆☆☆☆
3 months ago
We will NEVER go back to Christian Brothers automotive. I told my ford Supercross there to get control arm fixed since I knew that what it was. They tried to charge me anyways for a diagnostic and military discount... Then now my wife didn't know stay away from these guys, they thought she didn't know much about cars in general as she went to get a new ball joint put in on front right portion of her van, but instead they inspected the entire engine and recommended her to pay $4500.00 for stuff that was wrong with instead of pointing out the original problem. I told her no as they wantsd $863.00 for the job that takes an hours work and part thats maybe 150.00. I knew another honest mechanic and he did it for 450.00, with 12 month or 12,000 miles warranty. When we mentioned this price CBA wants to price match......Whats wrong with this problem, WHY DIDN'T THEY JUST CHARGE THAT PRICE FROM THE START to a 100% disabled army veteran on a budget. WE DO NOT RECOMMEND ANY LOCATION OF THESE GUY. My wife went to the Graftford location in Spring, also we tried one off of Grand Parkway and they also lied to her there.. DO NOT TRUST THESE PEOPLE. THE DIAGNOSTIC FEE SHOULD HAVE BEEN REFUNDED. THERE WAS A NAVY VETERAN THAT WORKS THERE AND SAID HE WAS QUITING HIS JOB CBA BECAUSE HOW THEY UPCHARGE PEOPLE BUT MOST IMPORTANTLY HOW THEY CHEAT VETERANS WHEN THEY CAN.
Ruben Castro
★★★★★
Edited 2 months ago
Bill and the team did a great job of troubleshooting my trucks needs and recommended the necessary repairs. The communication was on point and the repairs were performed efficiently. As a Care Plus warranty member, I was very impressed on how easy the warranty company worked with the shop to process the covered claim with no hassle to me. I highly recommend Christian Brothers on Rayford and the Care Plus warranty program.
Ruslan Zakalinski
★
☆☆☆☆
3 weeks ago
Four years as a customer, and that’s how they lose me. The guy checking in my car was rude and not friendly, wouldn’t wait while I pulled up a coupon. I left and got it done a minute down the road - cheaper even without a coupon. Complete disappointment.
Chris you
★★★★★
4 months ago
Grateful for Mr. Jordan and Alvin, along with the team at CBA-Spring, that I dealt with. They’re very friendly, kind, respectful and professional. It starts as soon as I walked in the door and continued till I walked out the door to pick up my car. They kept me updated on my car’s repair progress and completion via text. They shuttled me to and from my home. My car was making a loud roaring noise and check engine light was on, along with several warning lights. The team did an excellent job at fixing my car, it runs smoothly, no more noise and all warning lights are off. I’m very grateful to God first of all, next to this Spring CBA’s team, for my professionally done car repairs, now my car is running great now! Praise be to GOD☝🏼& CBA-Spring! May HE☝🏼continue to bless them🙏🏼!!!
Elijah
★★★★★
2 months ago
Sergio did a great job of communicating with me and finding issues in the break leakage and suspensions issues. He managed to get these issues addressed repaired with a second meeting along with issues I was aware of with the oil and coolant. They were all quick, friendly, and professional.
Clayton Booth
★★★★★
4 months ago
Christian Brothers have always been our first call when we are in need of any work on our car. They have always been honest and friendly and give us an appointment quickly. They offer us complimentary shuttle to and from our home which is much needed. I especially enjoy the Christian music they play while you wait.
Dr. Luis Lucio
★★★★★
Edited a month ago
I had a great experience at this location. I was informed very step of the way of my vehicle needs and I feel confident and safe that my vehicle was serviced and ready to take on the road! I would def recommend! This is now my go to place for all my automotive needs! Try it out you won’t regret it!
crystal smith
★★★★★
3 months ago
My toddler and I stopped by Christian Brothers for an oil change, and Sergio was a lifesaver. He worked quickly to get us in and out before a full toddler meltdown hit, all while giving a clear and thorough explanation of the service. He even walked me through a maintenance package that could help save money long-term. Truly appreciated the excellent service and attention to detail!
Dawn
★★★★★
2 months ago
Excellent, very helpful. I was having a issue and they squeezed me in, instead of making me wait. Kind, caring and considerate. I couldn't ask for anything better. I honestly can't thank them enough. I offered a tip for they're kindness but all they asked for was a review. They definitely earned a repeat customer from me.
Jose Calderon
★★★★★
3 months ago
First time at Christian Brothers Automotive and I must say the quality service and friendly staff made it worth my trip and exceeded my expectations. Needed my battery replaced and I was in and out in about 30 minutes! Thank you Ernest and the service technicians for the quick turnaround awesome service 10/10 recommend!
Jonas Granados
★★★★★
2 months ago
Great experience at Christian Brothers. Went in for an oil change and more , communication was solid, and they even picked me up. No upselling or extra charges beyond what I asked for. Super easy and honest, definitely recommend.
Virginia Mullen
★★★★★
2 months ago
So happy that I accidentally went here! We have an older car that had some damage to under the front bumper and the covering under the engine. I’m not a car person so that’s the best description I can give of the problem and that’s pretty much what I told the gentleman at the front desk. I wanted to know if it was a safety issue or an issue that required fixing to protect the engine. Or if maybe we could just cut the loose stuff off. He said we will take a look and see. Said I might have to wait a bit - I could see how busy they were. Less than 15 minutes later he came back with the keys and said they were able to fit it back together. The messed up piece wasn’t dragging anymore! And he didn’t charge me a dime. Just did it as a courtesy. I will be back here in the future to have actual engine problems repaired. These are good people who do good work!
Ramona Roberts
★★★★★
Edited 2 weeks ago
Christian Brothers Automotive has done it again! I took my car in for an oil change this time and to see if they could find out where a leak I would have periodically was coming from. I never expected that they would come back with a report of over $3000 in work needing to be done that was detrimental to the health of my vehicle. Sergio was my main customer service rep and he, as always was very nice and thorough about what was going on with my car and how unsafe it would be to continue driving without getting those things done. So after strong contemplation and consideration I accepted the jobs they requested. They also let me know about the payment options to help out if things could not be paid comfortably all at once. He advised me that they were there for me and would help through the entire process. After thinking about it, I realized I had an extended warranty on my vehicle, and let them know and they said that they would be more than happy to contact them and see what the process was to start a claim. After a while another kind rep called me back by the name of Brian and let me know what I needed to do to proceed. He also attentively kept me in the loop about everything and was not afraid to contact me on every situation regarding my car. They both kept me informed and updated every step of the way. These are quality workers who believe in rendering quality service to their customers! I am so glad I chose to allow Christian Brothers to handle this needed maintenance on my vehicle. I value their word and their character. Thank you so much Christian Brothers for a job well done!! You can count on me being a loyal customer to you for years to come!!
Chris Tyson
★★★★★
2 months ago
First time customer and now a forever one. It was an awesome & professional experience. They shuttled me home and back when my truck was done. Before doing any work, they sent a very detailed report of what they found. The report included pictures and videos showing me exactly what the issue were. Regarding the work, they fixed me all up and haven’t had one issue since. Highly recommended!!!!
Bri & Scott Haydel
★★★★★
3 months ago
Pete and Bill at the Spring location were awesome! Everyone else at the shop was super friendly too. I was dealing with some major suspension issues on my GMC truck, and it was making a pretty embarrassing noise while driving and the alignment was way off. Pete really took care of me and got everything fixed. Pete and Bill also kept me updated daily, which I really appreciated. For some background, I had visited a few other shops in the area and just didn’t get a great feeling, either the customer service was lacking or the prices were way too high. When I came to CB location, it felt completely different. The staff was friendly, professional, and the pricing was very fair compared to the other quotes I received. Huge thanks to Pete, Bill, and the rest of the team for taking care of my suspension issues. Highly recommend!
Milia H
★★★★★
a month ago
They were very personal, they stayed in contact with me, told me exactly what the problem was and they actually sent me real time videos of everything they done. When my car was ready for pick, they actually sent someone to get me. Very honest and upfront with price, they didnt try to sell me a dream. I recommend anyone that wants good quality work done to go to Christian Brothers Rayford, they are very busy but its worth the time.
mary overby
★★★★★
2 months ago
Had a couple of cars needing inspections. Made appointments with Christian Brothers Automotive for the first time. They were great! Welcoming. Informative. Polite. And the waiting area was very comfy. The report of the inspections provided were very illustrative. Ill definitely be using CBA for all my automotive needs in the future.
D C
★★★★★
3 weeks ago
Christian Brothers Automotive is the ONLY place I trust to service my vehicles. Good customer service always starts the moment you walk into a business and ends upon completion of service. This business ALWAYS exceeds my expectations and they go above and beyond to ensure the customer is satisfied. Shout out to Javier and the rest of the team for being courteous, professional and honest!
Kilari Siddharth
★★★★★
a month ago
This was my first visit to Christian Brothers Automotive, and I had a fantastic experience! The staff was incredibly helpful, friendly, and made me feel genuinely welcome. Everything felt honest and straightforward—no pressure, just great people who truly care about their customers. The service was excellent , and I left feeling confident about my car’s condition. I highly recommend them and will definitely make Christian Brothers my first call for any future car repairs or maintenance. Thank you for the excellent service.
