Reviews
Emilie Francis
We ended up here only by accident after getting a flat tire on the freeway and getting towed to this dealership while traveling. First of all it is beautiful and they make it very comfortable for you to sit and wait while your car is being serviced. They also allow dogs inside (which was so kind as we were traveling with 2 anxious pups). Tanner took care of us and immediately started working to get us a new tire and get it replaced and back on the road as quickly as possible. Xaiver drove to another location to pick up a tire for us and got us back on the road and allowed us to continue our travel plans. I am so thankful for the outstanding services provided by Tanner and Xaiver, they truly went above and beyond and turned our situation into a positive experience. Thank you so much for helping us and I would definitely bring my Lexus here if I’m in the area again.
★★★★★ 3 days ago
Delia Perez
Beautiful and modern dealership! Great customer service and waiting area is well equipped with all necessary amenities. Daniel my service advisor is always kind and to the point with vehicle needs.
★★★★★ 2 weeks ago
Trail Doctor
Great service. Answered all questions. No inventory vehicles though.
★★★★★ 4 weeks ago
Fatima Tai
Extremely dissatisfied and disappointed in the customer service. The sales representative was standoffish and unwilling to engage even though we have been Lexus customers for 10 years.
We will not be purchasing our vehicle at this location
★☆☆☆☆ a month ago
Tyler
Writing this review as I am still waiting for the car to be completed with the normal service. Been here 3 times before with zero issues and able to get a loaner with no questions asked each time. This time the person on the phone tried to “glance” over that and I stopped him and told him I needed a loaner.
Got here on time and was told there is no loaner. Told it would take 1 hour, maybe 1 hour and 15 minutes but as I write this review we are at 2 hours of waiting…incredibly disappointing.
★★☆☆☆ a month ago
Ivanna Rodriguez
Tanner, Ramiro, and Derrick are always great every time I see them to get my car serviced. Prompt, respectful, and welcoming. I drive here even though it’s furthest from me because I know they’re going to take care of my car and I.
★★★★★ 4 months ago
LS Zedlitz
Had a great easy experience purchasing a vehicle here from John Breaux! Thanks! Love the car❤️
★★★★★ 5 months ago
Wahid Meer
Great service! No time wasted!
★★★★★ 6 months ago
Links Govender
★★★★★ 7 months ago
Skylyn Barron-Garcia
★★★★★ 10 months ago
Dee Dee
I love everything about this place. I actually enjoy getting work done on my car.
★★★★★ 10 months ago
Steven Street
Great place to buy a used vehicle. Friendly upfront sales people.
★★★★★ 11 months ago
Joseph Adams
★★★★★ 11 months ago
Barbara Goodson
My reason for 1 star is to caution others to not take their vehicle inspection at Lexus as the only authority. When I went in for one of my car’s check ups they told me I needed new tires and gave me a quote out of my budget so called my tire store I normally go to and they beat Lexus prices by several hundred dollars so I requested they purchase for me replace my tires. When I went in my tire merchant informed me I had several hundred miles of tread left 😳. Lesson learned because when I went for my next Lexus mileage check up and they told me I needed a brake job for a couple of thousand dollars I decided to go to my family owned auto repair near my home and they reported my brakes had thousands of miles left before needing brake pads. As they say, “First time shame on you, second time shame on me.” Buyer beware!
★☆☆☆☆ 11 months ago
Kent Allee
Always great customer service!
★★★★★ a year ago
Robert Jackson
★★★★★ a year ago
Joshua Dean
★★★★★ a year ago