Christian Brothers Automotive Temple

Shannon P.

★★★★★

3 months ago

First time customer at Christian Brothers and I was impressed. Customer service was welcoming, and my service and explanation was thorough and timely. The waiting room was comfortable and the available logo air fresheners were a nice touch! I look forward to being a repeat customer. Be Well! ✨✨✨

Christopher Lee

★★★☆☆

3 months ago

My car was failing to start intermittently on Monday (11/13) so I called AAA to get a mobile battery replacement done. The agents told me there was no one in this area who could do this. They said I needed to go to an authorized AAA facility to get it done. So, I made an appointment to get it done at Christian Brothers the next morning. The people they dispatched to give me a jumpstart never showed up, but luckily it started and so I got over there as soon as possible. The service was fine, they diagnosed it quick, and I approved the replacement. The problem is how much I paid. I see on AAA's website that AAA members "receive a 10% labor and 10% parts discount on repairs performed at this facility. Maximum discount is $75." I mentioned several times to the sales/front desk person that I was there because AAA had told me that there is no mobile battery service available in Temple. He was perplexed that AAA wasn't able to to do the replacement. Yet he never mentioned a discount, or asked me for my membership information. So I overpaid for the service at CB, and am paying for a AAA membership to not get the main benefit of having it (the mobile battery replacement) AND a discount at a AAA Approved Auto Repair Facility. Very disappointing! Edit: Reposted as I've emailed the person who replies here as instructed with contact information and availability, and have not been replied to regarding my issue or called. I don't have time to play phone tag with whoever because I can't be available to answer a phone at all times.

Olleonna Bradley

★★★★★

5 months ago

I would definitely recommend taking your car here, the guys were all so nice! I had a couple of issues with my vehicle and instead of trying to just tell anything that sounds good to get my money, they broke things down for me to get a clear understand of what needed to be replaced and why. They gave me honest price comparisons, and even helped me recover my battery instead of just charging me for a new one. They went above and beyond for us when getting service done here and I wouldn't go anywhere else when it comes to getting my car fixed. I've always had a great experience with Christian Brothers, but this location by far has been the best one!

Mark Jackson

★★★★★

2 months ago

Great customer service, they resolved as sensor communication issue that other garages were unable to resolve. Thank you for a job well done will be my go to garage for futire issues. Why waste your time with the rest when you can go to the best.

William Alford

★★★★★

4 months ago

Exellent experience! The shuttle driver, younger guy, was super friendly. Took my Porsche there for a Mobile1 oil change, reasonable charge. Dealer would have been three times what they charged.

Conrad Craig Jr

★★★★★

4 months ago

Awesome overall! The dash board was lit up with ABS involved codes and your staff was confident they'd find and fix the issue quickly. They did! Leaky caliper, brake pads and rotors at a cost I was shocked in a pleasant way to see. Thanks again! I'll be back!

Susan Holley

★★★★★

3 weeks ago

Work was completed as fast as they promised and even a little less than estimated! All this for a last minute repair! I appreciate the good service and the sound advise!.

Dominique Harris

★★★★★

a month ago

Staff was friendly and welcoming...they were able to get me my vehicle back the same day after repairs...I really appreciate that they explained and showed me pictures of the issues with my vehicle. They was happy to give additional details to be sure I understood everything clearly.

rickey craig

★★★★★

9 months ago

I usually have a bit of concern when going to a mechanic, because I’ve seen so many lack integrity and a spirit of excellence. What I experienced with the awesome humans at Christian Brothers Automative was nothing short of an industry disrupter! Genuine customer service was weaved throughout every touchpoint. They provide one of the most detailed and comprehensive reports for their estimate I’ve ever seen (even included videos and photos). They take transparency serious (no surprise fees). Not only did they do what they said they would, but they completed it a full day ahead of schedule, AND went the extra mile by cleaning all of the dust and grease from the top of my engine. It’s hard enough to get a repair shop to do the base line with excellence, so that was incredible. After new struts/shocks, sway bar links, CV axel (all three were shot), alignment, transmission fluid flush, and oil change, my car is running great!!! Lastly, their warranty is impeccable — “3 years/36,000 miles – whichever occurs LAST.” Recommend 100%!!!

Abid Hussain

★★★★★

Edited 4 months ago

Christian Brothers Automotive is one of the best place to fix your car. The are very professional and expert in their work. They are also providing to and off service. Very friendly staff which will brief you on everything. ------------------------------- Always drive carefully because your family is waiting for you at home.

Kathleen Cabral

★★★★★

6 months ago

Had my first appointment here today since moving to Temple. Scheduled an appointment with Spencer, who was very friendly and polite, for an oil change, and tire rotation. Was quoted a price, and an approximate time for how long the service would take, and i'm happy to report I was taken on time, and the price was exactly what I was quoted. They even did a full inspection free of charge. Also, Spencer was kind enough to reset my automatic oil change reminder on my car for me since I'm older, and technology challenged! Definitely 5 star service! 👍

Cynthia Jackson

★★★★★

a month ago

Great service and unbelievable warranty. I am a second generation customer. My dad trusted this company and used to take his jaguar to them in the 1970s.

brenda mills

★★★★★

4 months ago

Very friendly and professional place of business. They took care of my car problem with care, professionalism and honesty.. They consider you and your car thats ,hard to find! Thank you Christian Brothers!

Brian Boehmert

★★★★★

2 months ago

I got my oil changd, Tires rotated, and wiper blades changed and they were very professional and did a great job.

Renee Palmer

★★★★★

a year ago

I love these guys! They are always so friendly and helpful and treat return customers like family. I trust them to keep my Audi in great working condition. And speaking of trust…imagine my surprise when I get in my car after she’s had her spa day and I see this. I didn’t realize I had dropped money in the floorboard. Trust? Heck yah, these are quite obviously trustworthy folks. Go see them!

Shawn W

★★★★★

Edited 9 months ago

From arrival to departure, my experience was exceptional. The customer service was outstanding; the staff demonstrated genuine care and provided a welcoming atmosphere. They treat you like family. Pricing was the most competitive in the region, resulting in a significantly lower-than-anticipated invoice. The technician performed exemplary work. Overall, the service was first-rate. Thank you.

Charlotte Fitts

★★★★★

2 years ago

I totally loved how fast and efficient the service was. I had been searching for someone that would do service on a Mercedes Benz and I was told they have a experienced worker who work on foreign cars. I felt at ease that the job would be DONE right. I was worried about getting back home after leaving my vehicle but Christian Brothers have a courtsey car to provide you with rides. The entire staff was very nice and I will be using them for All my service needs.Thanks and see you all soon!