Reviews
Dawn Ayers
Mr. Mark and the entire Don Ringler Collision Center team are the BEST. I had never been in any type of an accident and had no idea about the process. Thank goodness I brought my car here! The patience and professionalism shown to me throughout the entire ordeal were beyond exceptional. To manager Mark, Debbie at the front desk, and the auto body technicians in the back, THANK YOU. My car looks brand new! I will be forever grateful for the exceptional service shown to me.
★★★★★ 2 weeks ago
Neil Davis
This place does great work!!
★★★★★ 7 months ago
Joseph Johnson
Did a 5 star job on replacing my wife’s trunk. But they got a whole extra check for making a hail damage claim and didn’t repair the hail damage.
★☆☆☆☆ a year ago
Isaias Salazar
Excellent work! Paint re-finish was smooth as glass (no orange peel), and matches original color. Work completed on time and updates provided. Thanks Mark and Debbie!
★★★★★ a year ago
Joseph Bynum
★★★★★ a year ago
K P
Do NOT, I repeat do NOT come to this place for your vehicle repairs. Bought my truck from don ringler Chevrolet so I thought coming to their collision center would be the right choice but ended up being the worst experience ever. So my appointment was schedule 1.5 months out and the day I bring my vehicle in the guy Mark tells me that none of my parts were ordered and that he doesn’t know how long it’ll take. So why schedule me 1 1/2 months out, just to not have anything ready when he initially told me that’s the reason why I’m scheduled so far out was so everything would be?? So anyways, it ended up taking 3 weeks and as soon as I get my vehicle back, the same dash lights that were on when I turned in my vehicle initially, were still on and there was piece of something stuck to my truck that they just painted over it. Ended up taking another week and no updates were given to me at all, I had to call myself to see what was going on and what was taking so long. Okay so I get my vehicle back again and apparently they don’t even look at the vehicle because the person that “fixed” the paint issues, put bad swirls/scratches all over the bedside of my truck and now instead of 1 there were 2 paint spots that had something on it???? I just didn’t get it? For being a dealerships collision center I don’t see how it’s still up and running with the treatment they give customers and repair jobs that they do. Then the guy Mark tries arguing with me making me feel like everything is my fault which had me pretty heated. I tried to reach out to the service manager so i can just get my vehicle back without anymore issues and of course no answer, and no call back even though I left a message. This place is a joke and I’m writing this in hopes nobody else makes that same mistake. Good luck to y’all if you turn your vehicle in here.
★☆☆☆☆ a year ago
jaycee turnquist
Seems like a good place to go to get out of body work done
★★★★★ 2 years ago
Ed Wagoner
They are very friendly during a difficult time you are going through.
★★★★★ 2 years ago
Sharon Vasquez
Went in for an estimate on my non collision accident on my Toyota. Guy walks out of his office, I tell him about my bumper damage and before I can finish explaining, he ask me who my insurance company is, I tell him he says all you have to do is take a picture and send it in. He goes out looks at the bumper and gets ready to walk in the door. I said aren’t you going to look at the rest, he says want. I then said the back door in dented in. He says show me. At that point his general rudeness, lack of interest and not showing any interest in helping me, I just got in my car and left. I was planning to pay for the damage repair, pending the cost, instead of filing on my insurance. I wanted the Toyota dealership to handle the repair but not at this place, I went by another small collision repair company and was treated respectfully, given a quote, and I will get my car repair there. I will never go back there again.
Update……..7-6-2022
Don Ringer customer service never contacted myself or my husband as stated below. They service our car on a regular basis because we bought a service contract when we purchased our car. There is no way they don’t have contact information on us. Just another sign of their customer service. We may drive to Austin where we purchased our car or Killeen. So sad you can’t use the local dealership. Charles Maund in North Austin on Research Blvd. is excellent, Ramiro F. sold us our Camry and have been there for years. Honest, friendly and courtesy is key to their success.Treats everyone with Respect!!
★☆☆☆☆ 2 years ago
Amanda Jackson
Mark was wonderful and very easy to work with. Made the whole process super easy! We would definitely recommend Don Ringer Collision Center to anyone.
★★★★★ 2 years ago
tony chuka
★★★★★ 2 years ago
Garry Harris
★★★★★ 3 years ago
Jim Crothers
Wonderful service!
★★★★★ 3 years ago
Josh Mills
★★★★★ 3 years ago
Kyle Hauk
Mark at the collision center is great, he will shoot you straight & make sure you get a fair skake.
★★★★★ 3 years ago
Keyla Sebek
The Collision Center’s repair work was excellent! Mark got my suburban in the next day, had the courtesy car take me home, & called when it was ready to pick up. Great customer service!
★★★★★ 3 years ago
Becky Ray
I appreciate the Collision Center and their fine work. Mark has always kept his word and treated me with the greatest respect and courtesy. I intend to keep going back!!
★★★★★ 3 years ago