Paul Irizarry

I was recently in for service and a few recalls on our 21 jeep wrangler.. I met with both the service department and Bill Melendez which help guide us through the process that we were not able to complete prior to seeing him there.. I appreciate all his professionalism and support caring for our issues and our time... He is a great asset to the team understanding the customers needs ..
★★★★★ a month ago

Saul Rivera

Great customer service and amazing staff
★★★★★ a month ago

Kari Macero

Excellent service!
★★★★★ a month ago

Shmovies Nyc

I truly love this place and even more the entire team at CDJR. They outshine all the competition in the neighborhood and beyond. The most important thing is to always understand that since they are so good they will always be busy and at times it will be hard to connect with them and or schedule an appointment. Give them a little time and keep trying and you will have one of their awesome service professionals reach out and get you going. That is just what to expect when you have a superior quality of service that so many yearn for. I really think that everyone at this place truly does their best to look out for your best interest. It feels like their are looking out for one of their own family members and you can be assured that you are in Great hands. I try to catch the mechanics as much as I can because they do an awesome job and they do it fast so you can keep moving and life surely does not stop and they understand that. They know you need your car and how important your car is to you and your family. I cant thank them enough and my gratitude is beyond any words because I truly appreciate their love for what they do. I am blessed to have leased my car here and have it serviced here. Finally a true place for a true leasing experience. Unlike many promises made by other places these people are outstanding, exceptional, and stand above all. From my heart to you the CDJR service family thank you so much. Cole was super professional when I came in and right away taking my information gave me an idea of how this experience will be. He made everything super easy and explained everything thoroughly. Speaking to Jake I can say that it is amazing to see someone a few steps ahead of you. While you are thinking of a repair on your car, he is a few steps ahead, already working an estimate and schedule that would work best for you. Thank you for accommodating. It was a pleasure to speak to Megan. Erick who is the service manager reassures you that everything will be perfect. Thank you for everything you guys all do. God bless you and also I would highly recommend to stop at the sales department and talk to their amazing staff to see if you can help a friend or a family member get a great deal on a great car. I love my Dodge Hornet, the European interior, the curvy Maserati designs, and the awesome electric driving option which I use daily. True Dodge gem and now having experience with the Service Team I am blessed to have leased this car and am forever grateful. To many more years together. Happy New Year 2025! Best people, best service, best cars, and truly a peoples place!
★★★★★ a month ago

kendahl chmara

Jarred was super helpful and helped me get my dream vehicle !
★★★★★ a month ago

Patricia DeFreitas

I am one happy customer ! Excellent customer service from Katie ! She is awesome ! Listened to my needs and wants !! Go see Katie !!
★★★★★ a month ago

Telicia Nicotera

We have been doing business with Ford for years. The service has always been great. Make appt. They will pick and drop off your vehicle whether you are at work or home! Now that service!
★★★★★ 4 months ago

Jodie George

Got a new Jeep last year and Had to have my inspection done today. Made an appointment earlier in the week online. Zachary had me in and out in 23 mins. He was so kind and accommodating. Literally the best experience I’ve ever had with getting my inspection done. + they had snacks, coffee, water, internet, tv.. bonus while I waited. THANKS Zachary & CDJR Service Team!
★★★★★ 4 months ago

Marlene Muniz

My vehicle was brought in for service. It was picked up and delivered. My vehicle was done the same day, in which I appreciated. The staff was friendly. Overall, I had a good experience. Everything was done efficiently.
★★★★★ 8 months ago

Brittany Manolescu

Great service department! Very efficient, and convenient!! Billy got my jeep right in for maintenance and the experience was great!
★★★★★ 8 months ago

Andy

Great service. Convenient. Priced right.
★★★★★ a year ago

Shirley Strickland

I use Carbone for all I have done Tom Klopfanstien is the only one I will let touch my car he is the best
★★★★★ 2 years ago

Christopher stedman

Had an appointment for an oil change and it took 2 hours for them to complete. Found that I was missing a lug nut, probably from the tire rotation they did before. They charged me 25.04 for a lug nut!!!! That is so ridiculous! The service guy was very nice but I suspect was still learning the job. If you have to get your oil change and you can not do it yourself, book an afternoon for them to do it and like 70.00 dollars.
★★★☆☆ 3 years ago

Jason Keenan

★★★★☆ 3 years ago

jeff filmer

★★★★★ 3 years ago

Pat Mahoney

Been a customer for years, but will no longer because of the service department. Between breaking the roof rack on my band new van, having all the oil leak in my driveway a day after taking our new jeep in for a oil change. And to top it off the rude girl that works in service. My future business will definitely go to NYE in Oneida.
★☆☆☆☆ 3 years ago

Daniel Young

Do not take your car here for an oil change. They will tighten the drain plug so hard that it is impossible for you to take off.
★☆☆☆☆ 5 years ago