Conveniently located in Utica, NY, West End Auto has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Utica. Backed by 60 satisfied customers, they currently hold a prestigious 4.1/5 star status on our platform. They take pride in serving the diverse needs of Utica, NY residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, West End Auto is the go-to destination for quality and service in Utica, NY.
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Fantastic service Bought two autos from them very satisfied!
Chris KANTOR my
★★★★★
5 years ago
In & out friendly service good prices will definitely go back
Derek Roberts
★★★★★
5 years ago
Great service. Timely drop off of the vehicle. Car was transported safenand effectively. Thank you
TheDoctorProject
★★★★★
3 years ago
West End is always spectacular... best prices around and super friendly service!
Carl Buttenschon
★★★★★
5 years ago
Been my mechanics for years, great prices on repairs and very knowledgable with vehicles...
tanya nicholas
★★★★★
3 years ago
Always fair price family owned over 40 years amazing people. Stand up place
Chuck
★★★★★
2 years ago
Nice people. Good work. Can't say enough about this place. 5 star for sure
Taylor Dote
★★★★★
6 years ago
Amazing place to be serviced with great people. Perfect prices. 10/10 will always recommend.
Denise Sinclair
★★★★★
9 years ago
Love my SUV that I bought from them, and anytime I have a question or need service done they are right on top of it!!!
Renee Hart
★★★★★
4 years ago
Although I had to go here due to my Jeep being totaled, they were very kind and assisted as much as they were able.
A Hall
★★★★☆
9 years ago
Brought a car here, 6 months so far no problems. I also come here to get serviced and never been overpriced or ripped off.
Joanne Lyons
★★★★★
4 years ago
I went here with my vehicle they fixed it for a low price and fast great place to go very professional thank you for helping fix my car
trebel76
★★★★★
2 years ago
They are a great bunch of guys down to earth very fair on their prices.
Denise Williams
★★★★★
6 years ago
This is the only auto repair shop I trust. They are honest, fast and get the job done right the first time. Very accommodating . Very fair pricing
Robert Green
★★★★★
Edited 3 years ago
If you are able to drop off your vehicle early please do so the are very busy but they an awesome crew of mechanics and the prices are reasonable
Tom Washburn
★☆☆☆☆
7 years ago
Brought vehicle in for a bad mass air flow sensor on 4/6, told they were going to order one. It is now 4/27 I've called multiple times each week only to get a run around. No-one seems to know if the part got ordered or not. But "they will call me back and let me know"... 3 weeks no return calls, no sensor, nothing.
Jackson Marshall
★☆☆☆☆
5 years ago
The absolute worst place to get your car worked on in New York state. They passed my car with only two posts on the front two tires cracked and broken rotors which at any time could have hung up my calipers and sent my car off the road. These people and shultz's used auto sales where the shadiest people I've ever dealt with as in buying a car and getting it fixed. If you have anyone that you love riding with you or children in your car do not take it here do not buy cars here and I wouldn't recommend doing any business with these people.
Ashley Ellsworth
★☆☆☆☆
4 years ago
Horrible experience! My vehicle got towed there after being crashed into, and they took there sweet time to make profits off my insurance company. I've called them many times asking them what was going on with my vehicle since the accident, and got no answers.. just oh, we'll get to it. Poor communication. Very unprofessional. My vehicle sat there for nine days with no answers for me. I just wanted my vehicle out of this place so I asked for it to be towed, and they charged me out of pocket $400.00 for a tow from Oriskany Blvd in Utica to York Street in Utica... while collecting the money from my insurance company. Just awful! The tow guy Dave is nice, but the rest are something else.
Donald Dutcher
★☆☆☆☆
a year ago
Very unprofessional on the phone . When speaking to the guy about my car he makes the place sound like they don't care about you or your car and that when they get to working on your car they get to it and if they can't figure out what's wrong with your car they move onto the next car and go back to your car at their convenience . I'd give no stars but I had to pick a star to leave feed back about this place . Best advice I can give is take your car somewhere else cause your car ain't a priority if they can't figure out whats wrong with it .
Rebecca Doolen
★★★★★
a year ago
Always reliable! True to their word. Best mechanics in area. Great family owned business and they are always there in a pinch. Always give great options and never try to upsell on things you don’t need!
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