Clay Cooley Nissan of Lewisville

Karen Varela

★★★★★

3 months ago

I highly recommend the one and only Anthony Requena—truly the best salesperson you could ever ask for. From the moment I walked in, I was treated like family, not just another customer. From start to finish, my car-buying experience was amazing, I wouldn’t change my car-buying experience for anything. Anthony made the entire process feel easy, stress-free, and comfortable, always showing patience, understanding, and genuine kindness.I would absolutely recommend him to all my family and friends. I will forever be beyond thankful and grateful. ❤️

Sheila

★★★★★

2 months ago

Xris Turner was professional, helpful, and knew what I needed to know. Everyone there made me feel welcome, comfortable and did all they could to get me the best deal on the vehicle I wanted. My genuine thanks and respect to all including Chuck Patel, Jeremy (your awesome), Ron , Anthony, and Mr. G and special thanks to the diligence of Ondrea the GM who responded to my original injury at like 6am! Fantastic team and I would send anyone I care for to this dealership!

Ken Hall

★★☆☆☆

a month ago

My experience is mixed the day I purchased my car things seemed good I was told that.the car I was purchasing had a remote start and a gps system. after get the car home I found out the the remote start was not working. The next day I took the car back to the dealership where after a few conversations I was told by the sales manager Gary that the car was not equipped with a remote start . I asked if they could put one on I would pay for it I was then told that nissan doesn’t carry a remote start for that car. I was also told that the car came with a Elo GPS system. I have asked several times when we're they going to make it available to me. They keep telling me that the seals manager has to transfer it to me so I can set it up its been 2 weeks now and still nothing. Be careful when purchasing from nissan of lewisville.

Kunal Sharma

★☆☆☆☆

3 weeks ago

This was hands down one of the worst service experiences I've had at any dealership. I had a 7:40 AM appointment for a basic oil & filter change and one recall. I was initially told the car would be ready max by 12 PM, which was already far longer than reasonable for this type of service. When no one contacted me by noon, I had to call them myself and only then did service advisor casually said it would now be ready by 5 PM. Multiple calls to the service department were ignored. I had to go through the main operator just to reach someone, which is ridiculous. Sabrina (service advisor) was completely clueless about timelines, progress, and invoicing. One other advisor sitting was like "it's not my problem". Allan the manager had absolutely no customer engagement skills. This was my final service visit at Nissan of Lewisville. I had even considered upgrading my vehicle through this dealership, especially since I originally bought my car here but after this experience, they permanently lost my business. If you value your time, money, and basic respect, take your business elsewhere. The only good experience was with my shuttler Kevin - thanks man!

AJ HARMON

★☆☆☆☆

Edited a month ago

RAT PROBLEMS!! Update: its been a week. No one ever tried to reach out to me to make it right. I ended up going to NISSAN OF GREENVILLE. Got a truck from them for a much better price. If you need a new nissan go there and get it. They don't play games with your time or money. Went in on a Friday to check out a 2026 nissan frontier pro 4x. Agreed to some numbers. Came back the next day to do the deal. The truck i wanted had a rodent problem eating the wires in the engine bay. Asked if I could do the deal on the other one available. That one had a rodent problem as well. They tried to get me a different one from another dealership but the window sticker was a $1000 less. They wanted to keep the deal at the original numbers. But for a cheaper truck. They wouldn't budge on the price. I asked them to cut the $5k dealer adds since this truck didn't have there adds. No budging there either. Overall a very negative experience at a dealership that can't sell vehicles faster than rats can eat them.

Jose Ruvalcaba

★★★★★

Edited 2 months ago

We recently purchased a vehicle from Nissan of Lewisville. The way the team handled everything really stood out. They took the time to listen to us, worked through our concerns, and made sure we felt comfortable moving forward. By the end, we felt respected and confident in our decision. Our salesperson, Federico, was exceptional. He was attentive from the very beginning and never treated us like just another transaction. He took the time to understand what we needed, explained everything clearly, and stayed patient through every step. Federico truly went above and beyond to make sure we felt confident and supported. His professionalism, honesty, and calm demeanor turned what could have been a stressful process into a positive one. He genuinely cares about his customers, and it shows. We also want to recognize Ondra, who helped make the deal work for us. He was fair, understanding, and worked with us to find a solution that fit our needs. It was clear that he genuinely cared about making sure we left happy and confident in our purchase. Buying a car can be stressful, but this team made it smooth and reassuring. We drove away feeling good about our vehicle and the people who helped us get it. If you’re looking for a dealership that treats you with respect and actually listens, ask for Federico —you’ll be in great hands.

Jorge Enderica

★★★★★

3 weeks ago

Gabriel did a great job helping us choose a our new Murano. He was very knowledgeable when explaining the features and got us a good value.

sushil diwate

★★★★★

2 months ago

I recently purchased a car from Nissan of Lewisville, and my experience was excellent thanks to Samuel Williams. Samuel was professional, friendly, and very knowledgeable throughout the entire process. He took the time to understand what I was looking for and explained everything clearly without any pressure. He made the car-buying process smooth, transparent, and stress-free, which I truly appreciated. His responsiveness and attention to detail really stood out. I highly recommend Samuel Williams at Nissan of Lewisville to anyone looking for a great car-buying experience. Thank you for the outstanding service!

Johnny Coleman

★☆☆☆☆

3 weeks ago

Horrible service and can't use a credit card. Never bringing my truck here again. I live in Lewisville but will drive to Denton for maintenance even though I Purchased my Nissan frontier with u guys. I Purchased a tire. Said they will match price at discount tires. Even though I should the website pricing they wanted me to go and get a printed quote before matching. Would not take a internet print out. Guess what. Discount tire doesn't do print outs which I'm guessing y'all knew. Also they didn't put my tire lock back. Had to drive back for that. Oscar made it seem I was inconveniencing him. Not friendly or at all or apologetic. Last my daughter brought her car here several months ago. They screwed that up. Didn't tighten a plug had to bring her car back. I hope u are saving lots of money with ur new staff because they are not worth much

M Teel

★★★★★

a month ago

I really appreciate the support from Allan in Parts. I called him today because I have 2023 Nissan Frontier front license plate holder that has allowed the license plate to rattle loudly virtually since I bought the truck two years ago. I was trying to find the right parts in aftermarket for just where the screws go in, but the whole entire plastic holder has to be replaced. Allan found out from Nissan that it wasn’t covered under warranty. He ordered a new one for me anyway and said he was going to take care of it for me. I look forward to a quieter truck and I thank Allan for his customer service! Sincerely, Mark

LeAnna Q

★★★★★

5 months ago

Amazing experience! I was looking to upgrade from an older model Rogue to something newer and Anthony and the team made the process super smooth and quick. I was dreading a pushy salesman experience, but got none. They were knowledgeable about their products and helped me to pick a vehicle that I absolutely love and is perfect for my needs.

Gabriel Aranki

★☆☆☆☆

3 weeks ago

This place is absolutely ridiculous. I brought it in for 1 issue, they tell me they have the solution and all I need to do is spend $520 on cleaning the throttle body. I say okay and they do it. None of the lights go off. Then after I talked to them and argue for 30 minutes I got the “I promise I’ll fix it and bring it back trust us” speech. I bought that lie. I bring it back and they tell me it will be $2300 more to fix it but he promises to work with me. I got the “I’ll call you with what I can do tomorrow” never got a call. The next week my check engine light comes on and after the code read it’s the throttle body again. I call and talk to the service manager again and he says “I’m sorry I thought I called you my bad” then he says “let me help you out and I can call you back.” Never received a call. So I go in on my own because no one answers my calls and now it’s been 5 days. Talk to the service manager and he tells me the part they cleaned is now broken and needs to be replaced. It will cost me $1000. Garbage. Not willing to admit it was them who broke it. Bad service. Scammers. Not willing to work with customers. NEVER go there. All you’re in for is being scammed.

Rochelle Phillips

★★★★★

a month ago

I had a great experience with Brandon! He was professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured. Brandon truly went above and beyond to make sure I was comfortable and confident in my decision. If you’re looking for someone honest and easy to work with, I highly recommend asking for Brandon!

Ebony Armster

★★★★★

a month ago

I had an outstanding experience at this dealership from start to finish. The moment I walked in I was greeted with genuine warmth and professionalism. Brandon took time to understand exactly what I was looking for, answered every question with patience, and never made me feel rushed or pressured. What really stood out to me was the transparency and attention to detail. Brandon explained everything clearly, offered fair pricing, and made the entire process smooth and stress-free. If you are looking for expectional service, honest communication, and a person who values your business this is the place to go, Brandon was AWESOME!

David O

★☆☆☆☆

5 months ago

I was looking to sell my 2014 Ram to the highest stealership and I got an offer for 25,200. I did everyhting online and got back an offer I made an appt for 10AM is my time is very limit as I had to be at work later that day. I got and they have no clue. So they look at the truck and agree it is very clean and test everything out. They come back with an offer at 22,000 and now are trying to sell it at 38,000. I should have left and dealth with another dealer or tried carmax. These people are out to scam you to death. If they want to settle give me 3k and I will rewrite this review. This is why dealership can't be trusted.

Cm

★★★★★

3 weeks ago

Today Sabrina in Service was so kind, helpful and knowledgeable!! I had a problem with my Altima, 2 separate issues - the key fob remote wasn’t working and the car battery was not secured correctly. She figured out what was wrong, how to fix both with the help of a mechanic in Service Dept (didn’t get his name) they were both awesome at a time I was desperate for help. The rest of the service staff were courteous also. I really recommend their Service Department!

Desiree Rios

★★★★★

2 months ago

I had an excellent experience at the Nissan dealership thanks to Kevin Harper in Sales and Chuck Patel in Finance. Kevin was knowledgeable, patient, and truly listened to what I was looking for. He made the entire car-buying process smooth and stress-free, never once making me feel pressured. Chuck in Finance was just as impressive—clear, honest, and efficient. He took the time to explain all the options and made sure everything was handled quickly and professionally. In addition, everyone else at the dealership was friendly, professional, and welcoming, which made the experience even better. Together, Kevin and Chuck made this one of the best dealership experiences I’ve had. Highly recommend asking for them if you’re in the market for a Nissan!