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About Business
Clayton Auto Service is a leading Car Repair specialist serving the Dayton, OH, Dayton area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 40 verified reviews, their reputation precedes them. As a locally-owned business in Dayton, OH, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Dayton, OH.
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Google Reviews
Brian Poe
★★★☆☆ I contacted Clayton Auto because my minivan's TPMS alert came on, despite the tires all being properly inflated. I'd had this happen a year and a half prior and Midas fixed it, but I stopped taking my car there after they tried to fleece me saying I needed new struts when my car was literally at 50,050 miles. Needless to say, that was not true. I first contacted Clayton Auto towards the 10th of September, but there were some delays on my end because Wal-Mart's oil change techs had apparently used an impact wrench on my security lug nut key, so I had to get that replaced at the dealership before John and his guys could really get in there and see what was going on. That happened right around the beginning of October. According to John, he would have to order the needed part from Toyota directly, and he said it could take a moment to get it in. He said he would give me a call when it arrived, but in the meantime I could come get my van and we would just settle up once everything was done. That was fine by me, so I picked up the van and ignored the light for a while. Finally, after not hearing from him for a few weeks, I called up there and left a message for him. He apologized profusely when he called back, saying that he'd dropped the ball and forgot to put the order in. Fair enough - everyone gets busy, after all. He said he would call me later that day (I think this was Oct 29th according to my phone's call history), but I told him that a text message would be fine. I didn't get either, but assumed the part had been ordered. Fast forward to this last Tuesday (11/12), I called up there to see if whatever my van needed was in. John wasn't in, but I was told that they had everything needed and I could bring my van by whenever. I asked how involved of a fix this was and was told that it would only take a few hours. I brought it in Thursday (11/14) evening and heard back on Friday afternoon. Unfortunately, the news wasn't so great. Despite the tech's best efforts, they could not get the TPMS alert light to turn off. They tried changing all four sensors and hooked up some kind of programming / diagnostic tool, but came to the conclusion that the issue was something they could not fix. Ultimately, I was told I would have to take the car to the dealer to get the problem resolved, but the part could cost upwards of $600 new, plus who-knows-what for labor and everything else. I think I'll just check my tire pressure manually every month or so and ignore the light, honestly. Now I get that modern cars are pretty complex beasts, and I understand that a mechanic can't just eat the whole expense when they've invested parts and time into a vehicle that they just can't fix. My issues are A) I am almost certain John told me weeks ago that it was the main sensor that was the problem, hence the need to order a part he wouldn't normally have in stock. That and, B) While I was charged a fraction of what replacing 4 TPMS sensors would normally cost, I'm still pretty unhappy that I had to pay $140.57 to be told that I'll have to take the car to the dealership if I want it fixed. Yeah, I have 4 new sensors, but if the whole system is malfunctioning then what good is that? If this was my only interaction with Clayton Auto then I'd be giving them a 1 star, but in all fairness to John and his crew, they've been extremely honest and square with me during previous incidents. If it weren't for my wife's insistence that I never take a vehicle there again, I probably would for things like brakes and other purely mechanical problem. For anything that might run into a computer issue? You may want to just head to the dealership and save yourself some time... and maybe some money, ultimately.
almost outlawed
★★★★★ They went out of their way to air up the tires on my dump truck. The steel wheels and high pressure stems make it very difficult to get an airchuck on the rear dually wheels. None of the parts stores had the chuck and no other shop in the area would entertain the idea of airing up the tires or simply didn't have the chuck either. This shop got it done for me on the spot even with the mechanic laying on the ground and wrapping his arms around the tires. I was on a job and they really came through for me. I appreciate it fellas! Jonathan, Wilson Hauling & Transportation
Shawn Meriwether
★★★★★ My name is Shawn Meriwether a friend of mine recommended Clayton Auto Service. Could not have made a better choice my friend knows the owner that I have worked with for 27 Years . He told the owner how I did missions work in other countries for that last 10 years. And that I am always helping people. And they wanted to do something foe me, so they repaired my Air conditioner for free. If I were you I would take my car here.
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