Where is Cole Muffler located?

Cole Muffler is located at Cole Muffler, 17 Lake Ave, Rochester, NY 14608. You can find their exact location and get directions on the map provided above.

What is the overall rating for Cole Muffler?

Cole Muffler currently has an overall rating of 4.6 out of 5 stars, based on 492 reviews from the community.

What are the opening hours for Cole Muffler?

The opening hours for Cole Muffler are: Please contact the business at 15856531299 to confirm their current operating hours.

Best Car Repair in Rochester, NY: Cole Muffler

Ernie Jones

★★★★★

a month ago

This was my first time visiting as I was a little skeptical about the location. When I tell you these are the most honest mechanics I've ever come across. Not only were they almost 500 bucks cheaper than the big market chains but I was offered a ride to pick up the needed parts. Aaron was very honest and helpful about what I needed exactly, showed me the issue and never tried to upsell me on unneeded parts. I will be bringing my truck here for all needed service. -2013 Chevy Silverado 1500

Rick Salamone

★★★★★

3 weeks ago

Connor and Aaron and team were a great help in helping me with the brake repair to my truck. I would highly recommend this shop. It was great doing business here

Yama Enayat

★★★★★

2 months ago

A wonderful place with a very helpful team. The staff works extremely professionally and honestly. They don’t charge unnecessary money and clearly explain what actually needs to be done. Great service, fair pricing, and excellent customer care. Highly recommend Cole Muffler to anyone looking for trustworthy auto service.

Kim Ladd

★★★★★

a month ago

After getting an alignment @ Firestone, visiting a Ford dealership and them being told I needed four brand new tires I DID NOT NEED, my Ford Explorer was all over the road and very Unsafe to drive in Rochester‘s winter weather. The manager Aaron was the first person to actually take an interest in what the problem can be, made suggestions and even went above and beyond to research more on his own time. Turns out the rear of my truck was way out of alignment (Firestone let me leave this way after paying for an alignment then insisted it was my tires which had 7 tread depth left on them) He knew how to fix it and gave me more peace of mind than I’ve had in months. Would’ve saved me a ton of aggravation, time and money if I had gone to Cole Muffler in the first place. Very knowledgeable!! Would definitely recommend.

Adriana Howard

★★★★★

Edited 5 months ago

My break lights were completely out today. these guys did not waste any time or hesitated to help me fix it. They not only did my headlights lights a few weeks ago, but also did my breaks and rotors and fixed the blown fuse too. Every time I needed service they were there to help me. If I could give more than 5 stars I would. Thank you for taking the time out your day to help me when I needed it most. And did a great job too with fair prices. They’re experienced and even gave me some pointers. I won’t go anywhere else even if it was free. The service is unmatched. Thanks again for your dedication and commitment to your customers.

Laura Sergent

★★★★★

2 months ago

Very welcoming environment-Aaron was very helpful in explaining all work and making sure myself and other customers were comfortable while waiting. Dominic was very friendly and helpful as well.

Carlos G

★★★★★

3 weeks ago

Connor , Aaron and Brent are awesome and took care of me on short notice . Well timed and great work . Will definitely be coming back for future issues .

Leakah Jansen

★★★★★

5 months ago

I would definitely recommend Cole muffler on lake for any car service that you may need. Aaron is the best manager,Tamara is best assistant manager both need to pay upgrade and I definitely would recommend five stars. The best company I’ve been to so far and they work with you. reasonable pricing amazing people that work within the company come on down to Cole muffler on Lake

Britt Davis

★★★★★

8 months ago

Connor and Brent did an amazing job on very short notice. Pulled in the shop on Lake Ave with a low tire and they quickly and professionally repaired the tire and got me on my way. Great shop, great service, and friendly guys. Thanks!

Latoya Reid

★★★★★

a month ago

I REALLY APPRECIATE THE PROFESSIONALISM AND PUNCTUALITY OF SERVICE FROM THE LAKE/LYELL AVE (ROCHESTER, NY) LOCATION! THE STAFF IS KNOWLEDGEABLE OF THEIR CRAFT TIS WHY THEY HAVE A "FOREVER CUSTOMER"! 5-STARS!!!

Richard Alston

★☆☆☆☆

4 months ago

Good Morning, I am very upset with 17 Lake Avenue location. I live down the road from this place, many times through the year I have had them fix my car. Recently within the last year the services has changed. I paid extra money for warranty on my tires. I am a college student so that was very costly for me but I trusted them with the car and I needed a reliable place. Every few months I’m having them add air to the 1x tire until they fixed it. Just recently I had a break inspection they did an alignment with oil change including rotating the tires. I drove off that time the car was shaking, I went back and they irradiated the problem. Now I’m trusting them to put lug nots keys back in glove compartments to remove tires they didn’t do it and nobody Know where the key is which is crazy because I don’t have a car can’t get to school, can’t go work. Have to sit around until the Irondequiot can create a plan. I didn’t think I should check to make sure stuff was being added back to where it initially was. I am just concerned that why do I have to take loss for this company from not putting material back. Something told me to leave lake Avenue 17 alone, but I went anyways so I can ride the bus home. I’m just concerned now.

Lyle norman

★★★★★

2 weeks ago

This is the only shop I bring my car too! Aaron is the one guy I trust with my car! He’s exceptional and a gentleman.

Regenia Young

★★★★★

4 months ago

My tire was flat and only needed to be plugged. He plugged it & did it in a reasonable time. Been coming here for tire needs for a couple years. Never had a bad experience & they price match.

Amber Krueger

★★★★★

a month ago

Amazing service got me in right away ! If anything ever goes wrong with my vehicle they are my first option . Amazing crew .

michael gillette

★★★★★

5 months ago

The staff was very helpful with my vechicle repair, everything was communicated and explained to me to ensure I knew what needed to be done. The service was carried out in what I feel to be an effective pace. Would highly recommend to my friends and family.

Kiajah Hilliard

★★★★★

3 weeks ago

Returning client for my oil changes on all of my vehicles. Conner’s communication was great & he kept me updated on everything that was going on.

Anthony Marullo

★★★★★

a month ago

Aaron is great, every working in bays were very professional & hard-working. Honest, fair pricing.

Rachael Kisenyi

★★★★★

3 months ago

Great service from Cole Muffler. I was able to get my tire diagnosed the same day I called about the issue. My puncture was fixed in less than 2hrs.

Gotripped Off

★☆☆☆☆

5 months ago

I took my car to Cole muffler on 17 Lake Ave., Rochester, NY. There was a sputter as I accelerated. My car was placed in the bay and on the lift for 15 minutes and they said it was done the problem that I originally brought the vehicle in continued on October 11th 2025. I called early morning and spoke to a female staff member and gave her the information regarding my vehicle. She said no problems sweetie bring it in and we’ll take care of you. I got off work at 4 PM and was there no later than 4:15 PM the manager who is a male became argumentative with me sarcastic with me and blatantly lied about the repairs. It cost me about $244 because they reset sensors I asked them to repair my car. He said we’re not going to. I asked for a refund. He said I’m not giving you that either