Sam's Auto Repair

Tiffany D

★☆☆☆☆

11 months ago

Talked down to me about the requested repair, passed the car previously for inspection a few months earlier, and then tried to buy the car after charging me a 50 dollar lift fee so that they could junk it as a "convenience free" service.

christian perez

★★★★★

2 years ago

Sam always does good work. I'd be walking without him. He's very reasonable and someone who values your business and building a lifelong relationship. He has worked on my mom's my aunts and everyone in-betweens car. I highly recommend going here.

Latasha Hill

★★★★★

a year ago

Hands down THE best auto repair shop in Rochester. They treat their customers so kind and respectful. I have been a customer for many years and the service has been amazing! Love these guys!

Melvin Herbert

★★★★★

a year ago

Me and my wife Freckles been going to Sam's Auto Repair for years now... always satisfied with the service and the staff are professional and respectful. Great place to take your car for repairs

Talisha Holloway

★★★★★

a year ago

I've been dealing with sams over 20 yrs. Service is always great and affordable. Always willing to fix a issue if there's one.and more than willing to help within reason, if cost is a problem.

Elizabeth M.

★★★★★

8 months ago

Went to get a second opinion after being told by a chain muffler shop that I needed a catalytic converter for $900+. Joey told me I needed a flex pipe for $180+. These guys will fix/replace what you need and not what you don't.

Lis Velazquez Huege

★★★★★

4 months ago

Always ready to help. Very nice workers

miguel nebot

★★★★★

a year ago

I will Highly recommend this place to anyone looking to get any work done on their vehicle! The staff here are pleasant and very efficient! I’ve been going here for years and they always get the job done right! With reasonable prices! Joe is the man! The friendliest most Honest mechanic you’ll ever meet!! They’ll take great care of you!!!

Laquanna Britt

★★★★★

a year ago

I was told my fuel tank straps needed to be replaced just by someone taking a quick look at my car. I took my car to Sam's Auto Repair and was advised the straps were fine. They brought me out and showed me the area. They told me I could replace them if I wanted but I had years and they even put on a solution to help prevent rust. I appreciate them being honest instead of just trying to get my money. Honesty take you a long ways and I will definitely be back. I even made sure to get some business cards to help spread the word.

Yoamny Feliz

★☆☆☆☆

a year ago

Took my vehicle to this company. Gave them a list of things I needed done, listed it by priority. Asked for a price quote of the repairs that were highest priority. Instead this company did their own assessment, partially fixed one of the issues n didn't address the main problem with my vehicle. They completed svcs on the vehicle that I didn't request nor were a priority. They over charged me. Don't go to this company if you have car problems. They won't take what you say into consideration, they will overcharge you n charge you for things you didn't even request or really need. They will take advantage of you. Horrible way to run a biz.

Alex Rivera

★★★★★

7 months ago

I came in for an inspection and joe took care of me! He was polite and shared a good conversation with me while i was waiting. This was my first time coming here and I will return for all my needs in the future from just the customer service alone. 5/5.

Jacqueline Lopez

★★★★★

9 months ago

As soon as I entered I was greeted with a smile. They quickly answered all my questions and got to work. Its a clean and conveniently located shop that is more than happy to provide a multitude of services. Not only was I out of there in less than 30 mins, but the price definitely had me leaving with a smile on my face. I can't emphasize enough how friendly all the staff were. Thanks again for the great work!! 10/10 recommend 👌

Alexis Velazquez

★☆☆☆☆

a month ago

Complete scam, I needed a receipt for previous work for tax purposes and Joe wanted to charge me 100 dollars because they don’t computerize the receipts…this is why I stopped getting work done with them as well all they care about is taking your money

Sasha Smith

★★★★★

4 months ago

Excellent service.. Price TOP TIER!!! Very friendly.. I can go on and on, I’m just grateful I have their number saved 🙏🏾

Shannon Griffin

★★★★★

3 months ago

My parents have been going here for years! They recommended me and now I see why! Absolutely amazing service! Thank you so much!!!

Kelly Layne

★★★★★

5 months ago

I have taken my car to Sam’s automotive for two years now and every time I am so happy with the experience. They make you feel comfortable and they are reasonably priced. I will never go to another mechanic. Thank you for all your support Sam’s automotive.

Keep ItREAL

★☆☆☆☆

3 months ago

BEWARE because Big Boy Joe is a straight up scammer! Not only did he misdiagnosed my problem but quoted me a ridiculous fee. ($2,800.00) I went to another shop and my repairs were diagnosed correctly and the repairs were completed within 24 hrs and the cost was only $380.00 Parts and labor. Can't recommend Sam's Auto at all and I honestly feel like the two times he did repairs for me I was probably overcharged (both repairs were over a grand) Who I will recommend is Ron at Presison Auto in Irondequoit! The man is as honest as they come and takes pride in his work.