Sam's Auto Repair

Sasha Smith

★★★★★

4 months ago

Excellent service.. Price TOP TIER!!! Very friendly.. I can go on and on, I’m just grateful I have their number saved 🙏🏾

Alexis Velazquez

★☆☆☆☆

a month ago

Complete scam, I needed a receipt for previous work for tax purposes and Joe wanted to charge me 100 dollars because they don’t computerize the receipts…this is why I stopped getting work done with them as well all they care about is taking your money

Jacqueline Lopez

★★★★★

9 months ago

As soon as I entered I was greeted with a smile. They quickly answered all my questions and got to work. Its a clean and conveniently located shop that is more than happy to provide a multitude of services. Not only was I out of there in less than 30 mins, but the price definitely had me leaving with a smile on my face. I can't emphasize enough how friendly all the staff were. Thanks again for the great work!! 10/10 recommend 👌

Alex Rivera

★★★★★

7 months ago

I came in for an inspection and joe took care of me! He was polite and shared a good conversation with me while i was waiting. This was my first time coming here and I will return for all my needs in the future from just the customer service alone. 5/5.

Yoamny Feliz

★☆☆☆☆

a year ago

Took my vehicle to this company. Gave them a list of things I needed done, listed it by priority. Asked for a price quote of the repairs that were highest priority. Instead this company did their own assessment, partially fixed one of the issues n didn't address the main problem with my vehicle. They completed svcs on the vehicle that I didn't request nor were a priority. They over charged me. Don't go to this company if you have car problems. They won't take what you say into consideration, they will overcharge you n charge you for things you didn't even request or really need. They will take advantage of you. Horrible way to run a biz.

Laquanna Britt

★★★★★

a year ago

I was told my fuel tank straps needed to be replaced just by someone taking a quick look at my car. I took my car to Sam's Auto Repair and was advised the straps were fine. They brought me out and showed me the area. They told me I could replace them if I wanted but I had years and they even put on a solution to help prevent rust. I appreciate them being honest instead of just trying to get my money. Honesty take you a long ways and I will definitely be back. I even made sure to get some business cards to help spread the word.

miguel nebot

★★★★★

a year ago

I will Highly recommend this place to anyone looking to get any work done on their vehicle! The staff here are pleasant and very efficient! I’ve been going here for years and they always get the job done right! With reasonable prices! Joe is the man! The friendliest most Honest mechanic you’ll ever meet!! They’ll take great care of you!!!

Lis Velazquez Huege

★★★★★

4 months ago

Always ready to help. Very nice workers

Elizabeth M.

★★★★★

8 months ago

Went to get a second opinion after being told by a chain muffler shop that I needed a catalytic converter for $900+. Joey told me I needed a flex pipe for $180+. These guys will fix/replace what you need and not what you don't.

Talisha Holloway

★★★★★

a year ago

I've been dealing with sams over 20 yrs. Service is always great and affordable. Always willing to fix a issue if there's one.and more than willing to help within reason, if cost is a problem.

Melvin Herbert

★★★★★

a year ago

Me and my wife Freckles been going to Sam's Auto Repair for years now... always satisfied with the service and the staff are professional and respectful. Great place to take your car for repairs

Latasha Hill

★★★★★

a year ago

Hands down THE best auto repair shop in Rochester. They treat their customers so kind and respectful. I have been a customer for many years and the service has been amazing! Love these guys!

christian perez

★★★★★

2 years ago

Sam always does good work. I'd be walking without him. He's very reasonable and someone who values your business and building a lifelong relationship. He has worked on my mom's my aunts and everyone in-betweens car. I highly recommend going here.

Tiffany D

★☆☆☆☆

11 months ago

Talked down to me about the requested repair, passed the car previously for inspection a few months earlier, and then tried to buy the car after charging me a 50 dollar lift fee so that they could junk it as a "convenience free" service.

Lisa Best

★★★★★

3 years ago

When I tell you Joe is a good person.. The receptionist. Is professional and all his employees was professional they even fed me duri g my wait . time@ tha shop. My car sat there for almost 2 weeks I didn't have enough money to pay him. When I went to get my car he said you don't owe me anything !!!he recommended me to another auto shop which was outstanding and I decided to thank him and wish his family happy holidays if you ever need something done I recommend that you take your car to Sam's Auto Repair#!!

Brenda Roberts

★★★★★

3 years ago

This company was thee most cheapest, fastest, reliable, helpful and most importantly the work that was done was done right. They replaced my front & back brakes and rotors, a oil change and a master cylinder replacement they also connected me with a tow company (Garcia towing) that gave me a discount for working with this company that gave me the cheapest price in the city and i did call around to compare prices for all my services and they showed to be the cheapest as well as the tow and the fastest they had me done within 12 hours. GRAND JEEP CHEROKEE LAREDO 06'

Priscilla Jackson

★★★★★

4 years ago

My friend recommend Sam's, I needed an inspection. When I arrived the girl working at the front desk was super nice, she even offered me a slice of 🍕! I was in and out. I was extremely pleased with the the service I received. Yes, I will be going back. I highly recommend Sam's Auto for ALL your automotive needs!